A Somber Moment This Morning. - GoFuckYourself.com

D · 09-14-2007, 01:28 PM

I come in to the office this morning to a message left on our customer support line overnight. It was a woman calling in regarding an account "her son signed up for."

"Great," I think... another mother complaining that her underage son stole her credit card to make a fraudulent purchase, and some how thinks we're to blame for it all.

I dial in the numbers... she picks up, and it turns out I couldn't have been more wrong.

Her son was sent to Iraq 3 weeks ago, and was killed in action a week after he arrived. She was looking to get his financial matters in order, and so I helped her as I was able.

I knew the last name sounded familiar... I remember talking to the same user the week before he shipped out.

Kinda somber when the reality of what's going on hits you like that.

pussyluver · 09-14-2007, 01:40 PM

If you can, just comp the sale.

Sad call to handle.

AsianDivaGirlsWebDude · 09-14-2007, 01:42 PM

Wow! That is really sad...

ADG

RayVega · 09-14-2007, 02:43 PM

That really sucks. My brother-in-law just came back from two tours in Baghdad and a tour in Afghanistan. He Say's we don't see 1/10 of the shit that is going on over there.

What sucks about the story also is the embarrassment that his mom has to know what porn sites he was a member of. That kinda sucks too.

I hope they bring those boys and girls home soon.

G-Rotica · 09-14-2007, 02:50 PM

Wow, that would really suck to have to deal with.

Donfoolio · 09-14-2007, 03:05 PM

wow sad indeed, I would have refunded her and sent some flowers at the very least

kane · 09-14-2007, 03:37 PM

That really sucks.

I had a similar situation happen to me several years ago. I had just started a part time job working for a call center. On my second night the calls we were making were to people in Florida asking them to contact their congressmen and urge them to oppose a cigarette sales tax increase that had been purposed. Obviously the company I was working for had been hired by the tobacco company.

I call a number and a woman answers the phone. I ask for a Bob and she says he is not there asks who I am. As per the script I tell her my name and that I am calling on behalf of phillip morris tobacco. She then says, "he died from lung cancer about 6 months ago." I didn't know what to say. I just said, "Oh, I'm sorry to bother you." I hung up the phone and told them I needed a different assignment. They didn't give it to me so I went to lunch and never went back.

RogerV · 09-14-2007, 04:49 PM

Damn that sucks

frostyimpressions · 09-14-2007, 05:08 PM

That's so sad

pr0 · 09-14-2007, 05:34 PM

I wouldn't buy it....i did customer support for a 3k+ active member site, & the shit i heard would make you both cry & laugh.

Check his name v.s. the official death roster.

09-14-2007, 01:28 PM	#1
D Confirmed User Join Date: Jan 2006 Location: The Valley Posts: 7,412	A Somber Moment This Morning. I come in to the office this morning to a message left on our customer support line overnight. It was a woman calling in regarding an account "her son signed up for." "Great," I think... another mother complaining that her underage son stole her credit card to make a fraudulent purchase, and some how thinks we're to blame for it all. I dial in the numbers... she picks up, and it turns out I couldn't have been more wrong. Her son was sent to Iraq 3 weeks ago, and was killed in action a week after he arrived. She was looking to get his financial matters in order, and so I helped her as I was able. I knew the last name sounded familiar... I remember talking to the same user the week before he shipped out. Kinda somber when the reality of what's going on hits you like that. __________________ -D. ICQ: 202-96-31

09-14-2007, 01:42 PM	#3
AsianDivaGirlsWebDude Purveyor, Fine Asian Porn Industry Role: Join Date: Jul 2004 Location: San Francisco Bay Area Posts: 38,323	Wow! That is really sad... ADG __________________ Asian Diva Girls - Exclusive Photos and Videos Asian Diva Girls Affiliate Program (50% ccBill Revshare)

09-14-2007, 02:43 PM	#4
RayVega Confirmed User Industry Role: Join Date: Jul 2004 Location: New York ICQ#348007554 Posts: 4,212	That really sucks. My brother-in-law just came back from two tours in Baghdad and a tour in Afghanistan. He Say's we don't see 1/10 of the shit that is going on over there. What sucks about the story also is the embarrassment that his mom has to know what porn sites he was a member of. That kinda sucks too. I hope they bring those boys and girls home soon. __________________ Ray "The Don" Vega Managing Director Private Equity Fund [email protected]

09-14-2007, 02:50 PM	#5
G-Rotica Confirmed User Industry Role: Join Date: Aug 2005 Location: Austin, TX Posts: 4,258	Wow, that would really suck to have to deal with. __________________

09-14-2007, 03:05 PM	#6
Donfoolio Confirmed User Join Date: Mar 2006 Location: Mars Posts: 963	wow sad indeed, I would have refunded her and sent some flowers at the very least __________________ Promote SipSap escort search ICQ: 227853047

09-14-2007, 01:40 PM	#2
pussyluver Clueless OleMan Join Date: Mar 2003 Location: ICQ - 169903487 Posts: 11,009	If you can, just comp the sale. Sad call to handle.

09-14-2007, 03:37 PM	#7
kane Too lazy to set a custom title Join Date: Aug 2001 Location: portland, OR Posts: 20,684	That really sucks. I had a similar situation happen to me several years ago. I had just started a part time job working for a call center. On my second night the calls we were making were to people in Florida asking them to contact their congressmen and urge them to oppose a cigarette sales tax increase that had been purposed. Obviously the company I was working for had been hired by the tobacco company. I call a number and a woman answers the phone. I ask for a Bob and she says he is not there asks who I am. As per the script I tell her my name and that I am calling on behalf of phillip morris tobacco. She then says, "he died from lung cancer about 6 months ago." I didn't know what to say. I just said, "Oh, I'm sorry to bother you." I hung up the phone and told them I needed a different assignment. They didn't give it to me so I went to lunch and never went back.

09-14-2007, 04:49 PM	#8
RogerV Banned! Join Date: Jul 2002 Posts: 12,591	Damn that sucks

09-14-2007, 05:08 PM	#9
frostyimpressions Confirmed User Industry Role: Join Date: May 2007 Posts: 918	That's so sad __________________ Lisa

09-14-2007, 05:34 PM	#10
pr0 rockin tha trailerpark Industry Role: Join Date: May 2001 Location: ~Coastal~ Posts: 23,088	I wouldn't buy it....i did customer support for a 3k+ active member site, & the shit i heard would make you both cry & laugh. Check his name v.s. the official death roster. __________________ __________ Loadedca$h - get sum! - Revengebucks - mmm rebills! - webair (gotz sErVrz)