Sprint sends letters to annoying customers cancelling their accounts - GoFuckYourself.com

BJ · 07-05-2007, 04:23 PM

Kinda funny

http://news.com.com/8301-10784_3-9739869-7.html

Sprint breaks up with high-maintenance customers
Posted by Marguerite Reardon
The squeaky wheel doesn't always get the grease.

At least not if the squeaky wheel is a Sprint Nextel customer. On June 29, 2007, Sprint sent letters notifying some customers that their service would be canceled by the end of July due to excessive calls to customer service.

"Our records indicate that over the past year, we have received frequent calls from you regarding your billing or other general account information," the letter reads. "While we have worked to resolve your issues and questions to the best of our ability, the number of inquiries you have made to us during this time has led us to determine that we are unable to meet your current wireless needs."

jimmy-3-way · 07-05-2007, 04:28 PM

Sweet, I just figured out how to get out of a contract if I need to.

Daily customer service calls.

HouseHead · 07-05-2007, 04:29 PM

I get 30% off my sprint bill a month!

Jace · 07-05-2007, 04:32 PM

good for sprint, people are too bitchy these days

chodadog · 07-05-2007, 04:35 PM

Quote:

Originally Posted by jimmy-3-way

Sweet, I just figured out how to get out of a contract if I need to.

Daily customer service calls.

Haha. They're going to see one hell of a surge in call volume from previously quiet customers I bet.

sortie · 07-05-2007, 04:35 PM

This chick is using a Sprint phone:

https://youtube.com/watch?v=8MbOl...elated&search=

07-05-2007, 05:11 PM

Quote:

Originally Posted by sortie

This chick is using a Sprint phone:

https://youtube.com/watch?v=8MbOl...elated&search=

Wow...That was awesome!

Fat Panda · 07-05-2007, 06:12 PM

fuck ya!

aico · 07-05-2007, 06:17 PM

bitch slapped

D · 07-05-2007, 06:20 PM

nice one. :-)

dig420 · 07-05-2007, 06:23 PM

Sprint has no business casting aspersions whatsoever toward the customers dumb enough to sign up for their services. I just cancelled four lines with a termination fee of over 1k because Sprint is totally fucked up, can't get their shit together, and doesn't seem to care a whole lot.

Word is they're losing customers very, very rapidly to the other providers.

Jace · 07-05-2007, 06:31 PM

Quote:

Originally Posted by dig420

Sprint has no business casting aspersions whatsoever toward the customers dumb enough to sign up for their services. I just cancelled four lines with a termination fee of over 1k because Sprint is totally fucked up, can't get their shit together, and doesn't seem to care a whole lot.

Word is they're losing customers very, very rapidly to the other providers.

i have been with them 5 years now, 3 lines of service and tons of options, never had ONE issue with them

they even fired a guy from a local store here for trying to tack on extra services I didn't ask for

dig420 · 07-05-2007, 06:39 PM

Depends a lot on your location. I move around a lot and their coverage is shit as soon as you get away from a metropolitan center. I just read an article that says they're hemorraghing customers like mad and the biggest complaint is their lack of customer service. Fuck Sprint grrrr

sortie · 07-05-2007, 07:27 PM

Quote:

Originally Posted by dig420

Depends a lot on your location. I move around a lot and their coverage is shit as soon as you get away from a metropolitan center. I just read an article that says they're hemorraghing customers like mad and the biggest complaint is their lack of customer service. Fuck Sprint grrrr

Yep, I made a sprint payment over the phone and they took the money out my account then said I didn't pay. Finally they agreed that I paid but said I had to wait 10 days before they send the payment back to my bank and then I could make the payment again. But I went to make a call and they had turned the phone off for the ten days and I was traveling outside the country now without a phone.

When I got back home, I told them I wanted to cancel service and they basically refuse to cancel it by giving me the run-around on the phone to differrent departments until I started cursing and yelling. It took me about 2 hours to cancel the service.

Jace · 07-05-2007, 07:59 PM

man, we travel a LOT and never have issues

in fact we travel in the most remote places a LOT and always have coverage

mostly east coast and down south though

dig420 · 07-05-2007, 08:10 PM

Quote:

Originally Posted by Jace

man, we travel a LOT and never have issues

in fact we travel in the most remote places a LOT and always have coverage

mostly east coast and down south though

I don't see how. I don't, and neither does anyone else I know. The concensus is that Sprint bites harder than any other carrier by far.

dig420 · 07-05-2007, 08:12 PM

http://www.washingtonpost.com/wp-dyn...010801048.html

Sprint is going the way of Beta...

Jace · 07-05-2007, 08:21 PM

Quote:

Originally Posted by dig420

I don't see how. I don't, and neither does anyone else I know. The concensus is that Sprint bites harder than any other carrier by far.

guess we are just lucky

do you consider roaming to be no service?

cause we have that plan where there is no roaming, so even when we roam it doesn't cost extra

we have 3 lines, 2000 minutes, data, unlimited nights and weekend and unlimited sprint to sprint for like $59 a month or some shit....we can't find any other carrier that can beat that

Jace · 07-05-2007, 08:22 PM

and oh yeah, we never have to call in to talk to anyone...with their online control panel everything is right there and automated for the most part

dig420 · 07-05-2007, 08:39 PM

Quote:

Originally Posted by Jace

guess we are just lucky

do you consider roaming to be no service?

cause we have that plan where there is no roaming, so even when we roam it doesn't cost extra

we have 3 lines, 2000 minutes, data, unlimited nights and weekend and unlimited sprint to sprint for like $59 a month or some shit....we can't find any other carrier that can beat that

Roaming, unlimited minutes, unlimited long distance, pix and video and I also got a PPC, aka Pocket Piece of Crap, their top of the line model. I'm glad you're not having problems with them but as far as I can tell you're pretty much a unique case.

07-05-2007, 04:23 PM	#1
BJ Confirmed User Join Date: Mar 2002 Location: asia Posts: 5,590	Sprint sends letters to annoying customers cancelling their accounts Kinda funny http://news.com.com/8301-10784_3-9739869-7.html Sprint breaks up with high-maintenance customers Posted by Marguerite Reardon The squeaky wheel doesn't always get the grease. At least not if the squeaky wheel is a Sprint Nextel customer. On June 29, 2007, Sprint sent letters notifying some customers that their service would be canceled by the end of July due to excessive calls to customer service. "Our records indicate that over the past year, we have received frequent calls from you regarding your billing or other general account information," the letter reads. "While we have worked to resolve your issues and questions to the best of our ability, the number of inquiries you have made to us during this time has led us to determine that we are unable to meet your current wireless needs."

07-05-2007, 04:28 PM	#2
jimmy-3-way Confirmed User Industry Role: Join Date: Jun 2001 Location: Transform my name to numbers it'd be 121058710. Posts: 3,861	Sweet, I just figured out how to get out of a contract if I need to. Daily customer service calls. __________________ Make money offa that Asian honey - www.eroticmp.com.

07-05-2007, 04:29 PM	#3
HouseHead Confirmed User Join Date: Aug 2003 Location: Aim - Hydromorphone Posts: 5,539	I get 30% off my sprint bill a month! __________________ The Sexiest place to Buy & Sell Adult Ads - JuicyAds is where YOUR profits matter! ---> SPOTS AVAILABLE :\|: SIGN UP RIGHT NOW <---

07-05-2007, 06:20 PM	#10
D Confirmed User Join Date: Jan 2006 Location: The Valley Posts: 7,412	nice one. :-) __________________ -D. ICQ: 202-96-31

07-05-2007, 04:32 PM	#4
Jace FBOP Class Of 2013 Industry Role: Join Date: Jan 2004 Location: bumfuck, ky Posts: 35,562	good for sprint, people are too bitchy these days

07-05-2007, 04:35 PM	#6
sortie Confirmed User Industry Role: Join Date: Mar 2007 Posts: 7,771	This chick is using a Sprint phone: https://youtube.com/watch?v=8MbOl...elated&search=

07-05-2007, 06:12 PM	#8
Fat Panda Porn is Dead. Move along. Industry Role: Join Date: Aug 2006 Posts: 13,296	fuck ya!

07-05-2007, 06:17 PM	#9
aico Moo Moo Cow Join Date: Mar 2004 Location: Washington State Posts: 14,748	bitch slapped

07-05-2007, 06:23 PM	#11
dig420 Confirmed User Industry Role: Join Date: May 2001 Posts: 9,240	Sprint has no business casting aspersions whatsoever toward the customers dumb enough to sign up for their services. I just cancelled four lines with a termination fee of over 1k because Sprint is totally fucked up, can't get their shit together, and doesn't seem to care a whole lot. Word is they're losing customers very, very rapidly to the other providers.

07-05-2007, 06:39 PM	#13
dig420 Confirmed User Industry Role: Join Date: May 2001 Posts: 9,240	Depends a lot on your location. I move around a lot and their coverage is shit as soon as you get away from a metropolitan center. I just read an article that says they're hemorraghing customers like mad and the biggest complaint is their lack of customer service. Fuck Sprint grrrr

07-05-2007, 07:59 PM	#15
Jace FBOP Class Of 2013 Industry Role: Join Date: Jan 2004 Location: bumfuck, ky Posts: 35,562	man, we travel a LOT and never have issues in fact we travel in the most remote places a LOT and always have coverage mostly east coast and down south though

07-05-2007, 08:12 PM	#17
dig420 Confirmed User Industry Role: Join Date: May 2001 Posts: 9,240	http://www.washingtonpost.com/wp-dyn...010801048.html Sprint is going the way of Beta...

07-05-2007, 08:22 PM	#19
Jace FBOP Class Of 2013 Industry Role: Join Date: Jan 2004 Location: bumfuck, ky Posts: 35,562	and oh yeah, we never have to call in to talk to anyone...with their online control panel everything is right there and automated for the most part