Quote:
Originally Posted by dig420
Depends a lot on your location. I move around a lot and their coverage is shit as soon as you get away from a metropolitan center. I just read an article that says they're hemorraghing customers like mad and the biggest complaint is their lack of customer service. Fuck Sprint grrrr
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Yep, I made a sprint payment over the phone and they took the money out my account then said I didn't pay. Finally they agreed that I paid but said I had to wait 10 days before they send the payment back to my bank and then I could make the payment again. But I went to make a call and they had turned the phone off for the ten days and I was traveling outside the country now without a phone.
When I got back home, I told them I wanted to cancel service and they basically refuse to cancel it by giving me the run-around on the phone to differrent departments until I started cursing and yelling. It took me about 2 hours to cancel the service.