theplanet stole $150 for me - beware - GoFuckYourself.com

PunkRockXXX · 04-15-2007, 07:20 PM

edit- from*

yup

They pretty much stole $150 from me because I refused to validate my order over the phone.

after I found out they wanted that I told them to cancel order and refund the $, but nope, they didn't even bother returning my emails about it.

this happened a week ago so I know its not a preauth or anything...

rather sad. anyone else have problems with the planet ?

WiredGuy · 04-15-2007, 07:21 PM

So you're complaining about losing $150 because you wouldn't answer your phone?
WG

PunkRockXXX · 04-15-2007, 07:23 PM

Quote:

Originally Posted by WiredGuy

So you're complaining about losing $150 because you wouldn't answer your phone?
WG

no, I was traveling at the time I ordered it and had no phone. I needed to buy a server then and there and they could not provide that.

they do not respond to my emails about it...

GrouchyAdmin · 04-15-2007, 07:24 PM

So, do a chargeback for nondelivery of services.

fris · 04-15-2007, 07:25 PM

have servers at the planet, no problem with them, but ya they verify all phone orders have been for a while, i know they dont post here, try wht, or try calling their 800#

notabook · 04-15-2007, 07:26 PM

Quote:

Originally Posted by GrouchyAdmin

So, do a chargeback for nondelivery of services.

Quoted for simplicity.

PunkRockXXX · 04-15-2007, 07:31 PM

I guess I will call them first thing Monday morning since that seems the best advice or way for me to get my money back, if that doesn't go well, chargeback will be the route I take.

1(866)-325-0045 from their site.

rowan · 04-15-2007, 07:42 PM

Just be firm without being aggressive, point out that you've requested a refund (which your bank will ask you to do anyway) and that they're not complying with your request, therefore the only thing left to do is dispute the charge with your bank. Don't say CHARGEBACK because it's going to sound like you're a pro.

Masterchief · 04-15-2007, 09:03 PM

when I ordered in June 2003 they verified me on the phone, nothing new...

SmokeyTheBear · 04-15-2007, 09:09 PM

p.s. pending auth's can take up to 2 weeks to clear so it could just be an auth ..

Seems strange if they use the telephone to verify orders that they would put it through when they couldnt contact you, shouldnt they have done the opposite.

GrouchyAdmin · 04-15-2007, 09:41 PM

Quote:

Originally Posted by SmokeyTheBear

p.s. pending auth's can take up to 2 weeks to clear so it could just be an auth ...

Hey man. Your GeoIP scripty font isn't non-ascii friendly, and it's still ugly.

sandman! · 04-15-2007, 09:44 PM

do you really think anyone cares about bitching by someone that registered in 2007 ?

LOL

SmokeyTheBear · 04-15-2007, 09:51 PM

Quote:

Originally Posted by GrouchyAdmin

Hey man. Your GeoIP scripty font isn't non-ascii friendly, and it's still ugly.

actually its your city isnt smokeys font friendly..

i suggest moving as soon as possible..

p.s. my font says to tell you your no supermodel yourself..

modF · 04-16-2007, 07:19 AM

Quote:

Originally Posted by PunkRockXXX

no, I was traveling at the time I ordered it and had no phone. I needed to buy a server then and there and they could not provide that.

they do not respond to my emails about it...

Consider yourself lucky you found out now, I have one server there and I think their service sucks.

04-15-2007, 07:20 PM	#1
PunkRockXXX So Fucking Banned Join Date: Mar 2007 Location: the south Posts: 486	theplanet stole $150 for me - beware edit- from* yup They pretty much stole $150 from me because I refused to validate my order over the phone. after I found out they wanted that I told them to cancel order and refund the $, but nope, they didn't even bother returning my emails about it. this happened a week ago so I know its not a preauth or anything... rather sad. anyone else have problems with the planet ? Last edited by PunkRockXXX; 04-15-2007 at 07:22 PM..

04-15-2007, 07:21 PM	#2
WiredGuy Pounding Googlebot Industry Role: Join Date: Aug 2002 Location: Canada Posts: 34,473	So you're complaining about losing $150 because you wouldn't answer your phone? WG __________________ I play with Google.

04-15-2007, 07:24 PM	#4
GrouchyAdmin Now choke yourself! Industry Role: Join Date: Apr 2006 Posts: 12,085	So, do a chargeback for nondelivery of services. __________________ AIM: GrouchyGfy

04-15-2007, 09:09 PM	#10
SmokeyTheBear ►SouthOfHeaven Join Date: Jun 2004 Location: PlanetEarth MyBoardRank: GerbilMaster My-Penis-Size: extralarge MyWeapon: Computer Posts: 28,609	p.s. pending auth's can take up to 2 weeks to clear so it could just be an auth .. Seems strange if they use the telephone to verify orders that they would put it through when they couldnt contact you, shouldnt they have done the opposite. __________________ hatisblack at yahoo.com

04-15-2007, 09:44 PM	#12
sandman! Icq: 14420613 Industry Role: Join Date: Mar 2001 Location: chicago Posts: 15,432	do you really think anyone cares about bitching by someone that registered in 2007 ? LOL __________________ Need WebHosting ? Email me for some great deals [email protected]

04-15-2007, 07:25 PM	#5
fris Too lazy to set a custom title Industry Role: Join Date: Aug 2002 Posts: 55,363	have servers at the planet, no problem with them, but ya they verify all phone orders have been for a while, i know they dont post here, try wht, or try calling their 800#

04-15-2007, 07:31 PM	#7
PunkRockXXX So Fucking Banned Join Date: Mar 2007 Location: the south Posts: 486	I guess I will call them first thing Monday morning since that seems the best advice or way for me to get my money back, if that doesn't go well, chargeback will be the route I take. 1(866)-325-0045 from their site.

04-15-2007, 07:42 PM	#8
rowan Too lazy to set a custom title Join Date: Mar 2002 Location: Australia Posts: 17,393	Just be firm without being aggressive, point out that you've requested a refund (which your bank will ask you to do anyway) and that they're not complying with your request, therefore the only thing left to do is dispute the charge with your bank. Don't say CHARGEBACK because it's going to sound like you're a pro.

04-15-2007, 09:03 PM	#9
Masterchief Confirmed User Join Date: Jun 2006 Posts: 530	when I ordered in June 2003 they verified me on the phone, nothing new...