Microsoft Tech Support SUCKS MAJOR ASS! - GoFuckYourself.com

JMM · 03-20-2007, 03:34 PM

Hey, Bill Gates...get on a plane to whatever indonesian shit hole you have "bob" and "steve" and "tommy" working at and smack some fucking heads around.

I am having an issue with Outlook. A small issue, but it is annoying and I want it fixed.

I have been on the phone with MS Tech support now for 23 minutes, disconnected 4 times and so far, the only issue we have dealt with is my first name, last name, verifying my phone number and my email address. 7 fucking times I have verified it already.

I long for the old days of tech support. Yeah, you had to wait a little bit longer but the person who answered knew what they were doing, didn't disconnect you and spoke english as their PRIMARY language.

JMM · 03-20-2007, 03:35 PM

Disconnected 5 times.

Is MS outsourcing really this fucked up or did a tsunami just hit somewhere and phone service got knocked out?

JMM · 03-20-2007, 03:38 PM

Disconnected 6 times.

Although, in all fairness, they may have hung up on me. I asked to be transferred to anyone who needs to wear sunscreen at the beach.

Peaches · 03-20-2007, 03:41 PM

Quote:

Originally Posted by JMM

I asked to be transferred to anyone who needs to wear sunscreen at the beach.

I love you.

Join me in buying an Apple, Jeffy

EdgeXXX · 03-20-2007, 03:46 PM

Quote:

Originally Posted by JMM

I asked to be transferred to anyone who needs to wear sunscreen at the beach.

LMFAO

edgeprod · 03-20-2007, 03:59 PM

Quote:

Originally Posted by JMM

I long for the old days of tech support. Yeah, you had to wait a little bit longer but the person who answered knew what they were doing, didn't disconnect you and spoke english as their PRIMARY language.

What's the primary language of the people you're speaking to?

Pinacolada · 03-20-2007, 04:10 PM

Microsoft is so full of bullshit!

SomeCreep · 03-20-2007, 04:15 PM

Lol, I'd never call Microsoft's tech support. There is no way I'd wait on hold for 30 - 60 minutes, only to finally talk to someone in a third world country, whos accent I could barely understand. Same with AOL phone support. It's as terrible as possible.

Barefootsies · 03-20-2007, 04:23 PM

Barefootsies · 03-20-2007, 04:23 PM

Barefootsies · 03-20-2007, 04:24 PM

Scott McD · 03-20-2007, 04:31 PM

Quote:

Originally Posted by SomeCreep

Lol, I'd never call Microsoft's tech support. There is no way I'd wait on hold for 30 - 60 minutes, only to finally talk to someone in a third world country, whos accent I could barely understand. Same with AOL phone support. It's as terrible as possible.

Tell me about it.

I had an interesting phone call to Dell the other day aswell. The first person i spoke to hardly spoke a word of English, so i asked to speak to someone else. That someone else wasn't much better, and seemed to have a bit of an "it's not my fault i don't speak English" attitude, so again i asked for someone else. By this time i was soooooo pissed, i just let the third person have it anyway.

It says they record calls. I'm expecting a phone call sometime soon about my 'racist' behaviour...

broke · 03-20-2007, 04:34 PM

The best part is that you could've probably had the issue resolved in 20 minutes had you posted the issue here....

Carry on with your 'agenda' though.

JMM · 03-20-2007, 05:50 PM

Quote:

Originally Posted by broke

The best part is that you could've probably had the issue resolved in 20 minutes had you posted the issue here....

Carry on with your 'agenda' though.

I don't have an agenda. I love Microsoft and what they did for the personal computer.

My issue is with their tech support.

But, since you offered...every time I close outlook 2007 and then reopen it, even if I close it properly, I get the message that the data file was not closed properly the last time and needs to be checked.

Fix it.

03-20-2007, 03:34 PM	#1
JMM Confirmed User Join Date: Apr 2001 Posts: 1,755	Microsoft Tech Support SUCKS MAJOR ASS! Hey, Bill Gates...get on a plane to whatever indonesian shit hole you have "bob" and "steve" and "tommy" working at and smack some fucking heads around. I am having an issue with Outlook. A small issue, but it is annoying and I want it fixed. I have been on the phone with MS Tech support now for 23 minutes, disconnected 4 times and so far, the only issue we have dealt with is my first name, last name, verifying my phone number and my email address. 7 fucking times I have verified it already. I long for the old days of tech support. Yeah, you had to wait a little bit longer but the person who answered knew what they were doing, didn't disconnect you and spoke english as their PRIMARY language.

03-20-2007, 04:15 PM	#8
SomeCreep :glugglug Join Date: Mar 2003 Location: Where the Wild Things Are Posts: 26,118	Lol, I'd never call Microsoft's tech support. There is no way I'd wait on hold for 30 - 60 minutes, only to finally talk to someone in a third world country, whos accent I could barely understand. Same with AOL phone support. It's as terrible as possible. __________________ Webair Hosting I use and recommend Webair for hosting.

03-20-2007, 04:23 PM	#9
Barefootsies Choice is an Illusion Industry Role: Join Date: Feb 2005 Location: Land of Obama Posts: 42,635	__________________ Should You Email Your Members? Link1 \| Link2 \| Link3 Enough Said. "Would you rather live like a king for a year or like a prince forever?"

03-20-2007, 04:23 PM	#10
Barefootsies Choice is an Illusion Industry Role: Join Date: Feb 2005 Location: Land of Obama Posts: 42,635	__________________ Should You Email Your Members? Link1 \| Link2 \| Link3 Enough Said. "Would you rather live like a king for a year or like a prince forever?"

03-20-2007, 04:24 PM	#11
Barefootsies Choice is an Illusion Industry Role: Join Date: Feb 2005 Location: Land of Obama Posts: 42,635	__________________ Should You Email Your Members? Link1 \| Link2 \| Link3 Enough Said. "Would you rather live like a king for a year or like a prince forever?"

03-20-2007, 03:35 PM	#2
JMM Confirmed User Join Date: Apr 2001 Posts: 1,755	Disconnected 5 times. Is MS outsourcing really this fucked up or did a tsunami just hit somewhere and phone service got knocked out?

03-20-2007, 03:38 PM	#3
JMM Confirmed User Join Date: Apr 2001 Posts: 1,755	Disconnected 6 times. Although, in all fairness, they may have hung up on me. I asked to be transferred to anyone who needs to wear sunscreen at the beach.

03-20-2007, 04:10 PM	#7
Pinacolada Confirmed User Join Date: Jan 2007 Posts: 1,300	Microsoft is so full of bullshit!

03-20-2007, 04:34 PM	#13
broke Confirmed User Join Date: Aug 2003 Location: Someplace Windy Posts: 4,501	The best part is that you could've probably had the issue resolved in 20 minutes had you posted the issue here.... Carry on with your 'agenda' though. __________________ Perfect Gonzo