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Old 03-16-2007, 10:07 PM   #1
Furious_Female
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If your new cell phone dies just after a month...

Do they typically give you a refurbished one to replace it?

Bought a new RAZR v3 just a little over a month ago from Cingular and it died tonight. It won't charge or anything. We're going there when they open in the morning but I'm wondering if we'll be shit out of luck? Never had this happen so quickly before
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Old 03-16-2007, 10:12 PM   #2
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Just go in and raise hell and they'll give you a brand new one.
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Old 03-16-2007, 10:13 PM   #3
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this happened to me with cingular.... as long as there is no water damage or cracks etc... they should replace it. I had to mail in the defective phone, I don't think they gave me a replacement in the meantime but they did give me a nice new box to mail it with.... and wait for the phone .... this was a year ago maybe they care now i don't know ...
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Last edited by 2012; 03-16-2007 at 10:14 PM.. Reason: dont raise hell they'll fuck with you harder
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Old 03-16-2007, 10:14 PM   #4
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alot of people dont realize 90% of refurbished products are as good as the new ones. i dont know with sprint unless its something i did like drop it in the toilet, they replace it for free. i just got my treo replaced about a month ago.
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Old 03-16-2007, 10:19 PM   #5
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Always pay the extra few bucks for extended warranty...you shouldn't have a problem as long as it wasn't dunked
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Old 03-16-2007, 10:21 PM   #6
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You should still have warranty..
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Old 03-16-2007, 10:27 PM   #7
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It has a manufacturer's warranty, which they will be able to swap in the store. I had an issue with the volume on my Q after a couple months... they did the data swap in the store, and gave me a new one. Only thing you'll have to keep is the old battery and the old battery cover (at least that's how Verizon handles it).
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Old 03-16-2007, 10:34 PM   #8
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I would call cingular instead of going to the store, you will get better service from my experience.
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Old 03-16-2007, 10:52 PM   #9
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motorola produces SHITTY ASS QUALITY
my v3 fell from the desk down on the carpet
you could barely hear it
and the display fucked up
i could throw my nokia against the wall and it would be fine
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Old 03-17-2007, 01:40 AM   #10
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i guess they are giving a new one
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Old 03-17-2007, 03:00 AM   #11
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then its usually a nokia or a siemens
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Old 03-17-2007, 03:16 AM   #12
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No,they did not offer me a new one,shit.My Nokia 5500 was down and they just refused to exchange it for a new which they had promised before.
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Old 03-17-2007, 09:00 AM   #13
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Oh that really sucks big time. I hope you would be able to sort it out asap.
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Old 03-17-2007, 10:06 AM   #14
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We went to Cingular and they said we could bring it to their service depot, where they will fix it on the spot or give a replacement. That was better news than I anticipated.

Anyway, we got a new Blackberry 8800 while we were there It's awesome!
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Old 03-17-2007, 10:16 AM   #15
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TQM

lol
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