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-   -   If your new cell phone dies just after a month... (https://gfy.com/showthread.php?t=715504)

Furious_Female 03-16-2007 10:07 PM

If your new cell phone dies just after a month...
 
Do they typically give you a refurbished one to replace it?

Bought a new RAZR v3 just a little over a month ago from Cingular and it died tonight. It won't charge or anything. We're going there when they open in the morning but I'm wondering if we'll be shit out of luck? :helpme Never had this happen so quickly before :Oh crap

mikeet 03-16-2007 10:12 PM

Just go in and raise hell and they'll give you a brand new one.

2012 03-16-2007 10:13 PM

this happened to me with cingular.... as long as there is no water damage or cracks etc... they should replace it. I had to mail in the defective phone, I don't think they gave me a replacement in the meantime but they did give me a nice new box to mail it with.... and wait for the phone .... this was a year ago maybe they care now i don't know ... :thumbsup

Digipimp 03-16-2007 10:14 PM

alot of people dont realize 90% of refurbished products are as good as the new ones. i dont know with sprint unless its something i did like drop it in the toilet, they replace it for free. i just got my treo replaced about a month ago.

Spunky 03-16-2007 10:19 PM

Always pay the extra few bucks for extended warranty...you shouldn't have a problem as long as it wasn't dunked

JamesK2 03-16-2007 10:21 PM

You should still have warranty..

Redmanthatcould 03-16-2007 10:27 PM

It has a manufacturer's warranty, which they will be able to swap in the store. I had an issue with the volume on my Q after a couple months... they did the data swap in the store, and gave me a new one. Only thing you'll have to keep is the old battery and the old battery cover (at least that's how Verizon handles it).

tony286 03-16-2007 10:34 PM

I would call cingular instead of going to the store, you will get better service from my experience.

Trax 03-16-2007 10:52 PM

motorola produces SHITTY ASS QUALITY
my v3 fell from the desk down on the carpet
you could barely hear it
and the display fucked up
i could throw my nokia against the wall and it would be fine

lalika 03-17-2007 01:40 AM

i guess they are giving a new one

bobby666 03-17-2007 03:00 AM

then its usually a nokia or a siemens

gimilin 03-17-2007 03:16 AM

No,they did not offer me a new one,shit.My Nokia 5500 was down and they just refused to exchange it for a new which they had promised before.

Th!nk 03-17-2007 09:00 AM

Oh that really sucks big time. I hope you would be able to sort it out asap.

Furious_Female 03-17-2007 10:06 AM

We went to Cingular and they said we could bring it to their service depot, where they will fix it on the spot or give a replacement. That was better news than I anticipated.

Anyway, we got a new Blackberry 8800 while we were there :thumbsup It's awesome!

TigerDragon 03-17-2007 10:16 AM

TQM

lol


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