If your new cell phone dies just after a month...

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  • Furious_Female
    Confirmed User
    • Oct 2002
    • 8187
    #1

    If your new cell phone dies just after a month...

    Do they typically give you a refurbished one to replace it?

    Bought a new RAZR v3 just a little over a month ago from Cingular and it died tonight. It won't charge or anything. We're going there when they open in the morning but I'm wondering if we'll be shit out of luck? Never had this happen so quickly before
    Skype: j3nn.com
    ICQ 160370494

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    Tags: None
    • mikeet
      this & that
      • May 2005
      • 5362
      #2
      Just go in and raise hell and they'll give you a brand new one.

        Comment

        • 2012
          So Fucking What
          • Jul 2006
          • 17189
          #3
          this happened to me with cingular.... as long as there is no water damage or cracks etc... they should replace it. I had to mail in the defective phone, I don't think they gave me a replacement in the meantime but they did give me a nice new box to mail it with.... and wait for the phone .... this was a year ago maybe they care now i don't know ...
          Last edited by 2012; 03-16-2007, 09:14 PM. Reason: dont raise hell they'll fuck with you harder
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            • Digipimp
              BP4L OT DL
              • Mar 2003
              • 13481
              #4
              alot of people dont realize 90% of refurbished products are as good as the new ones. i dont know with sprint unless its something i did like drop it in the toilet, they replace it for free. i just got my treo replaced about a month ago.

                Comment

                • Spunky
                  I need a beer
                  • Jun 2002
                  • 133978
                  #5
                  Always pay the extra few bucks for extended warranty...you shouldn't have a problem as long as it wasn't dunked

                    Comment

                    • JamesK2
                      Confirmed User
                      • Aug 2004
                      • 6589
                      #6
                      You should still have warranty..

                        Comment

                        • Redmanthatcould
                          Confirmed User
                          • Dec 2006
                          • 2771
                          #7
                          It has a manufacturer's warranty, which they will be able to swap in the store. I had an issue with the volume on my Q after a couple months... they did the data swap in the store, and gave me a new one. Only thing you'll have to keep is the old battery and the old battery cover (at least that's how Verizon handles it).

                            Comment

                            • tony299
                              lurker
                              • Aug 2002
                              • 57021
                              #8
                              I would call cingular instead of going to the store, you will get better service from my experience.

                                Comment

                                • Trax
                                  [----------------------]
                                  • Aug 2001
                                  • 14486
                                  #9
                                  motorola produces SHITTY ASS QUALITY
                                  my v3 fell from the desk down on the carpet
                                  you could barely hear it
                                  and the display fucked up
                                  i could throw my nokia against the wall and it would be fine

                                    Comment

                                    • lalika
                                      Confirmed User
                                      • Mar 2007
                                      • 390
                                      #10
                                      i guess they are giving a new one
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                                        Comment

                                        • bobby666
                                          boots are my religion
                                          • Nov 2005
                                          • 21765
                                          #11
                                          then its usually a nokia or a siemens

                                            Comment

                                            • gimilin
                                              Confirmed User
                                              • Feb 2007
                                              • 1050
                                              #12
                                              No,they did not offer me a new one,shit.My Nokia 5500 was down and they just refused to exchange it for a new which they had promised before.

                                                Comment

                                                • Th!nk
                                                  Confirmed User
                                                  • Aug 2005
                                                  • 6996
                                                  #13
                                                  Oh that really sucks big time. I hope you would be able to sort it out asap.

                                                    Comment

                                                    • Furious_Female
                                                      Confirmed User
                                                      • Oct 2002
                                                      • 8187
                                                      #14
                                                      We went to Cingular and they said we could bring it to their service depot, where they will fix it on the spot or give a replacement. That was better news than I anticipated.

                                                      Anyway, we got a new Blackberry 8800 while we were there It's awesome!
                                                      Skype: j3nn.com
                                                      ICQ 160370494

                                                      My current favorite high-converting sponsor: CrakRevenue

                                                        Comment

                                                        • TigerDragon
                                                          Confirmed User
                                                          • Dec 2006
                                                          • 1349
                                                          #15
                                                          TQM

                                                          lol

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