Continuing epassporte bullshit (drama) - GoFuckYourself.com

wargamer6 · 03-02-2007, 03:19 PM

For the last few months, I've had a dispute against epassporte for losing my money back in December.

In January after seeing epassporte's shitty grade on the BBB site, I reported them.

February 1st I get an email from someone named Mark Wheeler, saying that it's an ACH problem and that I'll get my money within a week. A week rolls around and still no cash. He emailed me back saying he'll look into it.

Meanwhile, I get an email from the BBB saying that epassporte's replied to my complains and now the dispute is closed. (WTF)

Since then, Mark's been ignoring my emails and I still don't have my money.

What fucking bullshit.

pocketkangaroo · 03-02-2007, 03:24 PM

This can't be real! I mean they bought drinks and stuff at a show or something for some people. They even know some "bros". I refuse to believe such "stand-up" people would be involved in this kind of stuff.

wargamer6 · 03-02-2007, 03:26 PM

The initial "problem", they said, was that it was my bank causing the problems. That's not the case as I've been getting transfers from Paypal, Moneybookers, Google, and other banks fine using the same information I gave ePassporte for my bank account.

AdPatron · 03-02-2007, 03:28 PM

What exactly happened?

wargamer6 · 03-02-2007, 03:30 PM

Initiated a withdraw of money back in December and it never hit my bank account.

Splum · 03-02-2007, 03:32 PM

Uh huh suuuurrrrree.

Juilan · 03-02-2007, 03:53 PM

Bump for a resolution to this.

DamageX · 03-02-2007, 03:55 PM

Quote:

Originally Posted by Juilan

Bump for a resolution to this.

Don't hold your breath.

woj · 03-02-2007, 03:56 PM

Quote:

Originally Posted by pocketkangaroo

This can't be real! I mean they bought drinks and stuff at a show or something for some people. They even know some "bros". I refuse to believe such "stand-up" people would be involved in this kind of stuff.

scottybuzz · 03-02-2007, 03:56 PM

whos bbb?

DamageX · 03-02-2007, 03:57 PM

Quote:

Originally Posted by scottybuzz

whos bbb?

Better Business Bureau.

Jace · 03-02-2007, 04:00 PM

wow, I never thought to look on the BBB website for epassporte

Company
Rating
F

http://www.labbb.org/BBBWeb/Forms/Bu...ID=100005 885

AdPatron · 03-02-2007, 04:41 PM

Quote:

Originally Posted by wargamer6

Initiated a withdraw of money back in December and it never hit my bank account.

I guess I should start checking.

wargamer6 · 03-02-2007, 05:59 PM

Quote:

Originally Posted by Splum

Uh huh suuuurrrrree.

If you don't believe me fuck you. Ask Michael here.

PHP-CODER-FOR-HIRE · 03-02-2007, 06:05 PM

Sometimes that type of thing happens... I'm sure Michael will help you find the money. How much was it, btw?

wargamer6 · 03-02-2007, 06:09 PM

$125 I sent.

aico · 03-02-2007, 06:10 PM

Your bank probably won't accept payment from them, they can't deal with sites that deal with online gambling.

wargamer6 · 03-02-2007, 06:13 PM

But if that was the case, wouldn't the money end up back into my epass account?

aico · 03-02-2007, 06:14 PM

Quote:

Originally Posted by wargamer6

But if that was the case, wouldn't the money end up back into my epass account?

It should, but, ACH is a two step process. Take the money out, and then Send it, your money may be stuck between Step 1 and Step 2.

wargamer6 · 03-02-2007, 06:17 PM

Quote:

Originally Posted by aico

It should, but, ACH is a two step process. Take the money out, and then Send it, your money may be stuck between Step 1 and Step 2.

If that's the case, then it'd be nice if epass'd stop blowing smoke in my face.

tony286 · 03-02-2007, 06:19 PM

didnt u read their official statement everything is fine lol

nico-t · 03-02-2007, 06:26 PM

Quote:

Originally Posted by Splum

Uh huh suuuurrrrree.

splum, fix your sig you got the wrong flag in it bro

spacedog · 03-02-2007, 06:49 PM

I only ever had a single issue & when I contacted Michael on ICQ, I was given answers to all my questions, told the steps I need to take & advised on my options & told the outcome for both possible scenarios & the steps to take should the worst case scenario occur.

Thankfully, the best case scenario is the one that occured & everything went exactly how Michael said it would.

Not one thing of this occurence & issue had any fault due to anything involving epassporte, however, without Michael there assisting me with the facts, who knows what may have occured.

All I can say is that I feel that Michael is a great asset to Epassporte, & I feel safe & secure with Epassporte for payment processing.

I know it is frustrating for you when your funds are in limbo, or should we say whereabouts unknown, but you need to take a deep breath & rethink on how YOU can resolve this.

In my particular situation, it was due by error committed by a company whom I was trying to pay, who ran the card 3 times instead of one, so this is not epassporte's problem or fault, however, epassporte did advise me of my options and advised me of the steps I need to take for each possible scenario.

Of course I was upset & frustrated that I thought my money was gone, but Michael advised me of steps I need to take to either prevent potential loss or to recover loss IF that happened & the possibility that my funds were merely held until verification, & should it not be verified, that my funds would revert back to my balance, which is what happened.

Anyway, I did not lose my money & the best case scenario Michael told me about turned out to be the one that took place & my money was in my account exactly when he said it would be. Without that information given to me by him, I'd be fucking pissed, just like you are, so, take a breath & listen.

Now, let me restate one thing.. not one thing from this occurenc was due to any fault of epassporte, however, epassporte did & was able to provide me with answers to resolving this issue.

My reccomendation to you is that you contact Michael or whomever you customarily deal with at epass & LISTEN to the options & advice they give you. They will tell you the steps you need to take to resolve this.

You need to do this objectively instead of remaining defensive & tense.. lay back & listen, then excersise the options you were given & I am certain you'll end up with favorable results.

From what I see from your posts, you requested a withdrawal, bank tells you nope, no money came to your account, you go to epassporte asking where's your money, your told what you were told, & here you are today no closer to a solution than you were in December.

Did you verify the account you wanted the money withdrawn into was the correct account? Did you request a printed or PDF statement showing this transaction & provide this to your bank?

I suggest you restart communication & do the work to resolve this. Epassporte would assist you anyway they can, but you need to contribute to the solution & listen to the options & remedies given to you. They'll tell you what you need to do, but you have to do it.

wargamer6 · 03-02-2007, 08:35 PM

I have been in contact with Michael since day 1 of this. I've done everything they've suggested.

03-02-2007, 03:19 PM	#1
wargamer6 Confirmed User Join Date: Jul 2006 Posts: 116	Continuing epassporte bullshit (drama) For the last few months, I've had a dispute against epassporte for losing my money back in December. In January after seeing epassporte's shitty grade on the BBB site, I reported them. February 1st I get an email from someone named Mark Wheeler, saying that it's an ACH problem and that I'll get my money within a week. A week rolls around and still no cash. He emailed me back saying he'll look into it. Meanwhile, I get an email from the BBB saying that epassporte's replied to my complains and now the dispute is closed. (WTF) Since then, Mark's been ignoring my emails and I still don't have my money. What fucking bullshit. __________________

03-02-2007, 03:26 PM	#3
wargamer6 Confirmed User Join Date: Jul 2006 Posts: 116	The initial "problem", they said, was that it was my bank causing the problems. That's not the case as I've been getting transfers from Paypal, Moneybookers, Google, and other banks fine using the same information I gave ePassporte for my bank account. __________________

03-02-2007, 03:30 PM	#5
wargamer6 Confirmed User Join Date: Jul 2006 Posts: 116	Initiated a withdraw of money back in December and it never hit my bank account. __________________

03-02-2007, 03:53 PM	#7
Juilan Sultan of Swing Join Date: Feb 2004 Location: XXXodus Posts: 15,141	Bump for a resolution to this. __________________ My Best Converting VOD Sponsor \|

03-02-2007, 03:56 PM	#10
scottybuzz Too lazy to set a custom title Industry Role: Join Date: May 2006 Location: NY Posts: 14,800	whos bbb? __________________ $$$$$ MAKE HUGE MONEY IN CAMS - CLICK HERE $$$$$

03-02-2007, 03:24 PM	#2
pocketkangaroo Confirmed User Join Date: Jan 2005 Location: Chicago, IL Posts: 8,452	This can't be real! I mean they bought drinks and stuff at a show or something for some people. They even know some "bros". I refuse to believe such "stand-up" people would be involved in this kind of stuff.

03-02-2007, 03:28 PM	#4
AdPatron No commissions, no fees. Industry Role: Join Date: Apr 2003 Location: USA Posts: 17,706	What exactly happened?

03-02-2007, 03:32 PM	#6
Splum Confirmed User Join Date: May 2003 Location: USA Posts: 6,195	Uh huh suuuurrrrree.

03-02-2007, 04:00 PM	#12
Jace FBOP Class Of 2013 Industry Role: Join Date: Jan 2004 Location: bumfuck, ky Posts: 35,562	wow, I never thought to look on the BBB website for epassporte Company Rating F http://www.labbb.org/BBBWeb/Forms/Bu...ID=100005 885

03-02-2007, 06:05 PM	#15
PHP-CODER-FOR-HIRE Confirmed User Industry Role: Join Date: Nov 2006 Posts: 1,090	Sometimes that type of thing happens... I'm sure Michael will help you find the money. How much was it, btw? __________________ Hire a PHP Coder

03-02-2007, 06:09 PM	#16
wargamer6 Confirmed User Join Date: Jul 2006 Posts: 116	$125 I sent. __________________

03-02-2007, 06:10 PM	#17
aico Moo Moo Cow Join Date: Mar 2004 Location: Washington State Posts: 14,748	Your bank probably won't accept payment from them, they can't deal with sites that deal with online gambling.

03-02-2007, 06:13 PM	#18
wargamer6 Confirmed User Join Date: Jul 2006 Posts: 116	But if that was the case, wouldn't the money end up back into my epass account? __________________

03-02-2007, 06:19 PM	#21
tony286 lurker Industry Role: Join Date: Aug 2002 Location: atlanta Posts: 57,021	didnt u read their official statement everything is fine lol

03-02-2007, 06:49 PM	#23
spacedog Yes that IS me. Bitch. Industry Role: Join Date: Nov 2001 Posts: 14,149	I only ever had a single issue & when I contacted Michael on ICQ, I was given answers to all my questions, told the steps I need to take & advised on my options & told the outcome for both possible scenarios & the steps to take should the worst case scenario occur. Thankfully, the best case scenario is the one that occured & everything went exactly how Michael said it would. Not one thing of this occurence & issue had any fault due to anything involving epassporte, however, without Michael there assisting me with the facts, who knows what may have occured. All I can say is that I feel that Michael is a great asset to Epassporte, & I feel safe & secure with Epassporte for payment processing. I know it is frustrating for you when your funds are in limbo, or should we say whereabouts unknown, but you need to take a deep breath & rethink on how YOU can resolve this. In my particular situation, it was due by error committed by a company whom I was trying to pay, who ran the card 3 times instead of one, so this is not epassporte's problem or fault, however, epassporte did advise me of my options and advised me of the steps I need to take for each possible scenario. Of course I was upset & frustrated that I thought my money was gone, but Michael advised me of steps I need to take to either prevent potential loss or to recover loss IF that happened & the possibility that my funds were merely held until verification, & should it not be verified, that my funds would revert back to my balance, which is what happened. Anyway, I did not lose my money & the best case scenario Michael told me about turned out to be the one that took place & my money was in my account exactly when he said it would be. Without that information given to me by him, I'd be fucking pissed, just like you are, so, take a breath & listen. Now, let me restate one thing.. not one thing from this occurenc was due to any fault of epassporte, however, epassporte did & was able to provide me with answers to resolving this issue. My reccomendation to you is that you contact Michael or whomever you customarily deal with at epass & LISTEN to the options & advice they give you. They will tell you the steps you need to take to resolve this. You need to do this objectively instead of remaining defensive & tense.. lay back & listen, then excersise the options you were given & I am certain you'll end up with favorable results. From what I see from your posts, you requested a withdrawal, bank tells you nope, no money came to your account, you go to epassporte asking where's your money, your told what you were told, & here you are today no closer to a solution than you were in December. Did you verify the account you wanted the money withdrawn into was the correct account? Did you request a printed or PDF statement showing this transaction & provide this to your bank? I suggest you restart communication & do the work to resolve this. Epassporte would assist you anyway they can, but you need to contribute to the solution & listen to the options & remedies given to you. They'll tell you what you need to do, but you have to do it.

03-02-2007, 08:35 PM	#24
wargamer6 Confirmed User Join Date: Jul 2006 Posts: 116	I have been in contact with Michael since day 1 of this. I've done everything they've suggested. __________________