Am I being unreasonable? - GoFuckYourself.com

baddog · 01-20-2007, 11:08 AM

I wake up to an ICQ stating that a guy I have been talking to the last few days has ordered a dedicated server. I look thru the records and I see that he tried to use two credit cards, the first one failed.

Further investigation shows he lives in CT, but the IP order placed from was Amsterdam.

I call the phone number listed on the application, and it goes to some zoning commission office.

When I ask, he says he doesn't give out his phone number. So I ask him to call me. He refuses.

Then I refuse to sell him a server and issue a refund.

Am I being unreasonable, or is he not being appreciative enough of the fact that I am protecting him as well as us?

DjSap · 01-20-2007, 11:12 AM

Phone confirmation is pretty easy and fully understandable, I personally live in Canada and have a .ca email while my card is from Sweden, I just find it nice that you have some security measurement.

The other day I ordered something from netaporter but accidentaly put the the shipping address which was in the states as the billing, now you have a canadian ip using a canadian email ordering from the US to the US using a Swedish credit card, on top of it the billing address was wrong. Oddly enough the order went through without any security checks.

PurrrsianPussyKat · 01-20-2007, 11:14 AM

Seems perfectly reasonable to me.

baddog · 01-20-2007, 11:21 AM

The guy is acting like I asked for a DNA sample, and we don't ask for that until we are ready to turn the server over.

fusionx · 01-20-2007, 11:32 AM

Perfectly within your rights and not unreasonable at all.

Fraud phone number, failed credit card, IP difference, he won't call you? Screw that - you're only protecting your biz..

Mike Semen · 01-20-2007, 11:33 AM

Not unreasonable at all. He sounds like a fucking scammer.

DutchTeenCash · 01-20-2007, 11:36 AM

my 2cents: if he has nothing to hide then why wouldnt he call etc

If hes from CT maybe using a proxy, 2nd card, no phone n all - just sounds too fishy, youre wondering what hes gonna put on that server.

Barefootsies · 01-20-2007, 11:44 AM

Quote:

Originally Posted by PurrrsianPussyKat

Seems perfectly reasonable to me.

Agreed sire.

baddog · 01-20-2007, 11:44 AM

Quote:

Originally Posted by Mike Semen

Not unreasonable at all. He sounds like a fucking scammer.

I don't know, on ICQ he specifically said, "Anyway, what are you worried about?
I'm not a scammer."

69pornlinks · 01-20-2007, 11:51 AM

Quote:

Originally Posted by baddog

I don't know, on ICQ he specifically said, "Anyway, what are you worried about?
I'm not a scammer."

then he's not...

Sounds like you did the right thing.

PamiebDVD · 01-20-2007, 11:52 AM

Sounds perfectly rational and reasonable to me. Nobody's going to protect you other than you.

I get that kind of response sometimes from customers when I see something out of the ordinary going on with an account and I contact them to verify that it is actually them making the transaction.

Adultnet · 01-20-2007, 11:53 AM

its a good idea to do the phone confirmation

borked · 01-20-2007, 11:55 AM

Quote:

Originally Posted by baddog

I don't know, on ICQ he specifically said, "Anyway, what are you worried about?
I'm not a scammer."

hehe - because scammers, the steadfast citizens that they are always ask for a server for scamming.

don't lose any sleep over it, tho' you're prolly not.

Mike Semen · 01-20-2007, 11:55 AM

Quote:

Originally Posted by baddog

I don't know, on ICQ he specifically said, "Anyway, what are you worried about?
I'm not a scammer."

Hahaha! Thah's ok then, you should have invited him to come round and housesit next time you go on holiday. He sounds like a really trustworthy guy.

borked · 01-20-2007, 11:58 AM

it sounds as well that the payment went through - phone the ccard company's abuse dept and tell them what happened. You have his IP. Maybe they can contact the real card holder and warn him/her

baddog · 01-20-2007, 11:58 AM

Well, the guy is reading this thread, so please be sure to say hello.

Mike Semen · 01-20-2007, 12:00 PM

Quote:

Originally Posted by baddog

Well, the guy is reading this thread, so please be sure to say hello.

Top o' tha mornin to ya, you scamming fuckstick.

fris · 01-20-2007, 12:03 PM

call verification is a must now a days

4Man · 01-20-2007, 12:05 PM

That is right thing to do

escorpio · 01-20-2007, 12:05 PM

Quote:

Originally Posted by Mike Semen

Not unreasonable at all. He sounds like a fucking scammer.

If it walks like a duck and talks like a duck...it's a duck.

Bods4Mods · 01-20-2007, 12:17 PM

Quote:

Originally Posted by Fris

call verification is a must now a days

Yep very true - good call baddog

baddog · 01-20-2007, 12:40 PM

Quote:

Originally Posted by Fris

call verification is a must now a days

But he is a top secret SEO

Quote:

LOL at your gfy threads.

You don't understand that some people want to stay anonymous, especially in the seo business?
I also wasn't comfortable with giving you my personal info, considering you run a small operation and aren't a Pro.

My first credit card did not clear because it has epassporte limit of $500 per one transaction.
I used my second card where the limit is much more.

I don't see how me calling you would solve anything. You wanted to hear my voice or something? I could have answered any questions over ICQ.

Why would a scammer use a fake credit card to order a server that would need reccuring payments and so on?

Anyway, you lost a good client and I expect my refund.

refund was issued

Himuro · 01-20-2007, 12:44 PM

LOL, you are perfectly right, he is in the wrong, you can never be too careful. When ordered a Dedicated Server from a new client, I used to ask for credit card and ID scan.

bizarredollars · 01-20-2007, 12:53 PM

I thought phone verification was standard nowadays??

Quickdraw · 01-20-2007, 12:53 PM

This is funny. I had my cards stolen last year and what did they buy? Hosting, domains, and memberships to adult personals sites.

If he's not a scammer, he needs to spend more time thinking about why details need to be confirmed.

JenniDahling · 01-20-2007, 12:58 PM

Lloyd, you are very careful in your investigation of things, and you also have great instinct. I think you are being cautious and protecting your biz as u should.

baddog · 01-20-2007, 12:59 PM

Quote:

Originally Posted by Quickdraw

This is funny. I had my cards stolen last year and what did they buy? Hosting, domains, and memberships to adult personals sites.

If he's not a scammer, he needs to spend more time thinking about why details need to be confirmed.

I should post the entire conversation, it is classic . . . but I don't want to go thru the effort of editing out his name, and he is innocent until proven guilty.

Now, if I find out that he is for sure guilty, then the gloves are off.

baddog · 01-20-2007, 01:00 PM

Quote:

Originally Posted by JenniDahling

Lloyd, you are very careful in your investigation of things, and you also have great instinct. I think you are being cautious and protecting your biz as u should.

Thank you. I have a pretty good record of spotting fraud before it becomes an issue.

I just don't understand how anyone could get upset that I am attempting to protect them as well as me.

borked · 01-20-2007, 01:43 PM

go on, what's his GFY handle?
for shits and giggles

Ross · 01-20-2007, 01:54 PM

I personally wouldn't have refunded him the money.

BlackCrayon · 01-20-2007, 02:03 PM

i think some hosts go too far in verification methods. ie scanning your cc, drivers licence, etc. i will never do that for a host. but this seems perfectly reasonable.

CaptainWolfy · 01-20-2007, 02:16 PM

very reasonable from your side!

Sly · 01-20-2007, 02:54 PM

I demand for semen or egg samples.

I could clone half of GFY. Not that I would want to.

Jman · 01-20-2007, 02:57 PM

Better off not having him as a client. Smart move.

robdiablo · 01-20-2007, 03:00 PM

I agree!

DateDoc · 01-20-2007, 03:06 PM

I was born in England, have an English Passport, Live in Reno, NV and have a credit card from the Seychelles!! Are we good to go?

georgeyw · 01-20-2007, 03:07 PM

Quote:

Originally Posted by Ross

I personally wouldn't have refunded him the money.

So what you're saying is, that you are a scammer?

notabook · 01-20-2007, 03:09 PM

Quote:

Originally Posted by escorpio

If it walks like a duck and talks like a duck...it's a duck.

But what if it smells like a goose?

kilotoons · 01-20-2007, 03:11 PM

I think it was fair

Klen · 01-20-2007, 03:13 PM

I think you could let him buying server.If he do mistake you can easily shut down his server.

69pornlinks · 01-20-2007, 03:19 PM

Quote:

Originally Posted by notabook

But what if it smells like a goose?

then it's a gander?

cool1 · 01-20-2007, 03:19 PM

Very reasonable responce Baddog

notabook · 01-20-2007, 03:22 PM

Quote:

Originally Posted by 69pornlinks

then it's a gander?

I'm not checking, I'll just take your word for it.

baddog · 01-20-2007, 03:26 PM

Quote:

Originally Posted by Ross

I personally wouldn't have refunded him the money.

I am not convinced it was his card, so if I don't refund the card then the true owner gets screwed and I get a chargeback.

Quote:

Originally Posted by BlackCrayon

i think some hosts go too far in verification methods. ie scanning your cc, drivers licence, etc. i will never do that for a host. but this seems perfectly reasonable.

I don't ask for proof unless I get suspicious that something is going on.

Quote:

Originally Posted by KlenTelaris

I think you could let him buying server.If he do mistake you can easily shut down his server.

So, I should wait for the chargeback?

milan · 01-20-2007, 03:27 PM

We have 3-4 fraud orders per DAY from our website!!! we verify all new clients with phone call, ordering IP ver Ordering address etc.

you did the right thing baddog.

goodgirl · 01-20-2007, 03:28 PM

Quote:

Originally Posted by Quickdraw

This is funny. I had my cards stolen last year and what did they buy? Hosting, domains, and memberships to adult personals sites.

If he's not a scammer, he needs to spend more time thinking about why details need to be confirmed.

I just had a debit card stolen, they bought hosting from 4 different places. Plus 2 different internet providers.

I'm sure if they are trying to gain access to servers (with stolen credit cards), it isn't for a good reason. We are strict on checking credit cards, that is not going to change.

baddog · 01-20-2007, 03:30 PM

Quote:

Originally Posted by milan

We have 3-4 fraud orders per DAY from our website!!! we verify all new clients with phone call, ordering IP ver Ordering address etc.

you did the right thing baddog.

Sometimes I get the same guy trying 3-4 different cards in a day.

They don't give me much credit.

RSgk11 · 01-20-2007, 03:55 PM

Good for you,taking care of business-Fuk that MORON

RawAlex · 01-20-2007, 03:57 PM

This is classic.

If the buyer has nothing to hide, then picking up the phone and making a 1 minute phone call won't hurt.

Acting like you have something to hide basically implies that you DO have something to hide. Quite simply, if your stuff doesn't add up, you should be willing to spend a few minutes and make it all work out.

Congrats to any sponsor, hosting company, or service provider that takes a few minutes to make sure that their services can't easily be used by potential scammers.

L-Pink · 01-20-2007, 04:01 PM

It's your ball, you make the rules.

01-20-2007, 11:08 AM	#1
baddog So Fucking Banned Industry Role: Join Date: Apr 2001 Location: the beach, SoCal Posts: 107,089	Am I being unreasonable? I wake up to an ICQ stating that a guy I have been talking to the last few days has ordered a dedicated server. I look thru the records and I see that he tried to use two credit cards, the first one failed. Further investigation shows he lives in CT, but the IP order placed from was Amsterdam. I call the phone number listed on the application, and it goes to some zoning commission office. When I ask, he says he doesn't give out his phone number. So I ask him to call me. He refuses. Then I refuse to sell him a server and issue a refund. Am I being unreasonable, or is he not being appreciative enough of the fact that I am protecting him as well as us?

01-20-2007, 11:12 AM	#2
DjSap Confirmed User Join Date: Jul 2002 Posts: 3,869	Phone confirmation is pretty easy and fully understandable, I personally live in Canada and have a .ca email while my card is from Sweden, I just find it nice that you have some security measurement. The other day I ordered something from netaporter but accidentaly put the the shipping address which was in the states as the billing, now you have a canadian ip using a canadian email ordering from the US to the US using a Swedish credit card, on top of it the billing address was wrong. Oddly enough the order went through without any security checks. __________________ Blog Themes, TGP Design, Writing Services, Grunt Work ICQ: 66871495

01-20-2007, 11:14 AM	#3
PurrrsianPussyKat Confirmed User Join Date: Jan 2004 Location: Lost in the mountains Posts: 2,088	Seems perfectly reasonable to me. __________________ Need a reliable, reasonably priced php programmer? Hit me up! 2934409

01-20-2007, 11:33 AM	#6
Mike Semen Confirmed User Join Date: Dec 2001 Location: London Town Posts: 2,924	Not unreasonable at all. He sounds like a fucking scammer. __________________ ICQ 1454 81 522 \|

01-20-2007, 11:36 AM	#7
DutchTeenCash I like Dutch Girls Join Date: Feb 2003 Location: dutchteencash.com Posts: 21,684	my 2cents: if he has nothing to hide then why wouldnt he call etc If hes from CT maybe using a proxy, 2nd card, no phone n all - just sounds too fishy, youre wondering what hes gonna put on that server. __________________ ICQ 16 91 547 - SKYPE dutchteencash bob AT dutchteencash DOT com ... did you see our newest Sweet Natural Girl Priscilla (18)?

01-20-2007, 11:21 AM	#4
baddog So Fucking Banned Industry Role: Join Date: Apr 2001 Location: the beach, SoCal Posts: 107,089	The guy is acting like I asked for a DNA sample, and we don't ask for that until we are ready to turn the server over.

01-20-2007, 11:32 AM	#5
fusionx Confirmed User Industry Role: Join Date: Nov 2003 Location: Olongapo City, Philippines Posts: 4,618	Perfectly within your rights and not unreasonable at all. Fraud phone number, failed credit card, IP difference, he won't call you? Screw that - you're only protecting your biz..

01-20-2007, 11:52 AM	#11
PamiebDVD Confirmed User Join Date: Oct 2005 Location: Hermosa Beach Posts: 912	Sounds perfectly rational and reasonable to me. Nobody's going to protect you other than you. I get that kind of response sometimes from customers when I see something out of the ordinary going on with an account and I contact them to verify that it is actually them making the transaction. __________________ guttermonger.com ICQ: 281-273-698 \| Email: pamela [AT] dvdsforabuck [DOT] com[/SIZE]

01-20-2007, 11:53 AM	#12
Adultnet Confirmed User Join Date: Sep 2003 Posts: 8,713	its a good idea to do the phone confirmation __________________ TrafficCashGold Paying Webmasters Since 1996! Awesome Conversions! Fast Weekly Payments! Over 125 Tours!

01-20-2007, 11:58 AM	#15
borked Totally Borked Industry Role: Join Date: Feb 2005 Posts: 6,284	it sounds as well that the payment went through - phone the ccard company's abuse dept and tell them what happened. You have his IP. Maybe they can contact the real card holder and warn him/her __________________ For coding work - hit me up on andy // borkedcoder // com (consider figuring out the email as test #1) All models are wrong, but some are useful. George E.P. Box. p202

01-20-2007, 12:03 PM	#18
fris Too lazy to set a custom title Industry Role: Join Date: Aug 2002 Posts: 55,372	call verification is a must now a days __________________ Since 1999: 69 Adult Industry awards for Best Hosting Company and professional excellence. WP Stuff

01-20-2007, 12:05 PM	#19
4Man Confirmed User Join Date: Nov 2006 Posts: 3,830	That is right thing to do

01-20-2007, 12:44 PM	#23
Himuro Confirmed User Join Date: Nov 2006 Location: GO HABS GO!!! Posts: 934	LOL, you are perfectly right, he is in the wrong, you can never be too careful. When ordered a Dedicated Server from a new client, I used to ask for credit card and ID scan.

01-20-2007, 12:53 PM	#24
bizarredollars Confirmed User Join Date: Mar 2006 Location: bizarredollars.com Posts: 1,582	I thought phone verification was standard nowadays?? __________________ [email protected] icq: 205-252-550

01-20-2007, 12:53 PM	#25
Quickdraw Confirmed User Join Date: Mar 2004 Location: → → → Posts: 1,717	This is funny. I had my cards stolen last year and what did they buy? Hosting, domains, and memberships to adult personals sites. If he's not a scammer, he needs to spend more time thinking about why details need to be confirmed.

01-20-2007, 12:58 PM	#26
JenniDahling Market Penetration Specialist Join Date: Jul 2005 Location: Out of my Suitcases Posts: 5,285	Lloyd, you are very careful in your investigation of things, and you also have great instinct. I think you are being cautious and protecting your biz as u should. __________________ cLick my kitty, you know you want to jenni {at} prkitty.com Meet me at The Island Gathering

01-20-2007, 01:43 PM	#29
borked Totally Borked Industry Role: Join Date: Feb 2005 Posts: 6,284	go on, what's his GFY handle? for shits and giggles __________________ For coding work - hit me up on andy // borkedcoder // com (consider figuring out the email as test #1) All models are wrong, but some are useful. George E.P. Box. p202

01-20-2007, 01:54 PM	#30
Ross Ik ben een aap Industry Role: Join Date: Sep 2002 Location: Traffic Force Towers, Canada! Posts: 18,874	I personally wouldn't have refunded him the money.

01-20-2007, 02:03 PM	#31
BlackCrayon Too lazy to set a custom title Join Date: Jun 2003 Location: Ottawa Posts: 19,631	i think some hosts go too far in verification methods. ie scanning your cc, drivers licence, etc. i will never do that for a host. but this seems perfectly reasonable. __________________ you don't know you're wearing a leash if you sit by the peg all day..

01-20-2007, 02:16 PM	#32
CaptainWolfy Playa Industry Role: Join Date: Dec 2005 Location: Somewhere on the Earth Posts: 8,439	very reasonable from your side!

01-20-2007, 02:54 PM	#33
Sly Let's do some business! Industry Role: Join Date: Sep 2004 Location: Austin, TX Posts: 31,340	I demand for semen or egg samples. I could clone half of GFY. Not that I would want to. __________________ Vacares - Web Hosting, Domains, O365, Security & More - Paxum and BTC Accepted Windows VPS now available Great for TSS, Nifty Stats, remote work, virtual assistants, etc. Click here for more details.

01-20-2007, 02:57 PM	#34
Jman Too lazy to set a custom title Industry Role: Join Date: Sep 2003 Location: Canuckstikan Posts: 22,790	Better off not having him as a client. Smart move. __________________ email: [email protected] Best AI Affiliate Program Niche Dating Program PPS! FantasyXXX.AI Teams: jean.francois.laverdiere TG: @jman1216

01-20-2007, 03:00 PM	#35
robdiablo Registered User Join Date: Jan 2007 Posts: 20	I agree!

01-20-2007, 03:06 PM	#36
DateDoc Outside looking in. Industry Role: Join Date: Feb 2005 Location: To Hell You Ride Posts: 14,243	I was born in England, have an English Passport, Live in Reno, NV and have a credit card from the Seychelles!! Are we good to go? __________________

01-20-2007, 03:11 PM	#39
kilotoons Confirmed User Join Date: Apr 2006 Location: Look for me where it's hot and sunny Posts: 519	I think it was fair __________________ Knowledge is Power Ask Me How To make money

01-20-2007, 03:13 PM	#40
Klen Industry Role: Join Date: Aug 2006 Location: Little Vienna Posts: 32,235	I think you could let him buying server.If he do mistake you can easily shut down his server.

01-20-2007, 03:19 PM	#42
cool1 sex is good Join Date: Sep 2001 Location: Carman, MB Canada Posts: 24,939	Very reasonable responce Baddog __________________

01-20-2007, 03:27 PM	#45
milan Confirmed User Join Date: May 2005 Location: Dee Dee Dee LAND! Posts: 800	We have 3-4 fraud orders per DAY from our website!!! we verify all new clients with phone call, ordering IP ver Ordering address etc. you did the right thing baddog.

01-20-2007, 03:55 PM	#48
RSgk11 Confirmed User Join Date: Jan 2004 Posts: 545	Good for you,taking care of business-Fuk that MORON

01-20-2007, 03:57 PM	#49
RawAlex So Fucking Banned Join Date: Oct 2003 Location: In a house. Posts: 9,465	This is classic. If the buyer has nothing to hide, then picking up the phone and making a 1 minute phone call won't hurt. Acting like you have something to hide basically implies that you DO have something to hide. Quite simply, if your stuff doesn't add up, you should be willing to spend a few minutes and make it all work out. Congrats to any sponsor, hosting company, or service provider that takes a few minutes to make sure that their services can't easily be used by potential scammers.

01-20-2007, 04:01 PM	#50
L-Pink working on my tan Industry Role: Join Date: Mar 2005 Location: Florida/Kentucky Posts: 39,151	It's your ball, you make the rules.