Am I being unreasonable?

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  • baddog
    So Fucking Banned
    • Apr 2001
    • 107089
    #1

    Am I being unreasonable?

    I wake up to an ICQ stating that a guy I have been talking to the last few days has ordered a dedicated server. I look thru the records and I see that he tried to use two credit cards, the first one failed.

    Further investigation shows he lives in CT, but the IP order placed from was Amsterdam.

    I call the phone number listed on the application, and it goes to some zoning commission office.

    When I ask, he says he doesn't give out his phone number. So I ask him to call me. He refuses.

    Then I refuse to sell him a server and issue a refund.

    Am I being unreasonable, or is he not being appreciative enough of the fact that I am protecting him as well as us?
    Tags: None
    • DjSap
      Confirmed User
      • Jul 2002
      • 3869
      #2
      Phone confirmation is pretty easy and fully understandable, I personally live in Canada and have a .ca email while my card is from Sweden, I just find it nice that you have some security measurement.

      The other day I ordered something from netaporter but accidentaly put the the shipping address which was in the states as the billing, now you have a canadian ip using a canadian email ordering from the US to the US using a Swedish credit card, on top of it the billing address was wrong. Oddly enough the order went through without any security checks.
      Blog Themes, TGP Design, Writing Services, Grunt Work
      ICQ: 66871495

        Comment

        • PurrrsianPussyKat
          Confirmed User
          • Jan 2004
          • 2088
          #3
          Seems perfectly reasonable to me.
          Need a reliable, reasonably priced php programmer? Hit me up! 2934409

            Comment

            • baddog
              So Fucking Banned
              • Apr 2001
              • 107089
              #4
              The guy is acting like I asked for a DNA sample, and we don't ask for that until we are ready to turn the server over.

                Comment

                • fusionx
                  Confirmed User
                  • Nov 2003
                  • 4618
                  #5
                  Perfectly within your rights and not unreasonable at all.

                  Fraud phone number, failed credit card, IP difference, he won't call you? Screw that - you're only protecting your biz..

                    Comment

                    • Mike Semen
                      Confirmed User
                      • Dec 2001
                      • 2924
                      #6
                      Not unreasonable at all. He sounds like a fucking scammer.
                      ICQ 1454 81 522 |

                        Comment

                        • DutchTeenCash
                          I like Dutch Girls
                          • Feb 2003
                          • 21684
                          #7
                          my 2cents: if he has nothing to hide then why wouldnt he call etc

                          If hes from CT maybe using a proxy, 2nd card, no phone n all - just sounds too fishy, youre wondering what hes gonna put on that server.

                          ICQ 16 91 547 - SKYPE dutchteencash
                          bob AT dutchteencash DOT com
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                            Comment

                            • Barefootsies
                              Choice is an Illusion
                              • Feb 2005
                              • 42635
                              #8
                              Originally posted by PurrrsianPussyKat
                              Seems perfectly reasonable to me.
                              Agreed sire.
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                                Comment

                                • baddog
                                  So Fucking Banned
                                  • Apr 2001
                                  • 107089
                                  #9
                                  Originally posted by Mike Semen
                                  Not unreasonable at all. He sounds like a fucking scammer.
                                  I don't know, on ICQ he specifically said, "Anyway, what are you worried about?
                                  I'm not a scammer."

                                    Comment

                                    • 69pornlinks
                                      Confirmed User
                                      • Mar 2003
                                      • 5560
                                      #10
                                      Originally posted by baddog
                                      I don't know, on ICQ he specifically said, "Anyway, what are you worried about?
                                      I'm not a scammer."

                                      then he's not...

                                      Sounds like you did the right thing.
                                      It IS what it IS

                                        Comment

                                        • PamiebDVD
                                          Confirmed User
                                          • Oct 2005
                                          • 912
                                          #11
                                          Sounds perfectly rational and reasonable to me. Nobody's going to protect you other than you.

                                          I get that kind of response sometimes from customers when I see something out of the ordinary going on with an account and I contact them to verify that it is actually them making the transaction.
                                          guttermonger.com
                                          ICQ: 281-273-698 | Email: pamela [AT] dvdsforabuck [DOT] com[/SIZE]

                                            Comment

                                            • Adultnet
                                              Confirmed User
                                              • Sep 2003
                                              • 8713
                                              #12
                                              its a good idea to do the phone confirmation


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                                                • borked
                                                  Totally Borked
                                                  • Feb 2005
                                                  • 6284
                                                  #13
                                                  Originally posted by baddog
                                                  I don't know, on ICQ he specifically said, "Anyway, what are you worried about?
                                                  I'm not a scammer."
                                                  hehe - because scammers, the steadfast citizens that they are always ask for a server for scamming.

                                                  don't lose any sleep over it, tho' you're prolly not.

                                                  For coding work - hit me up on andy // borkedcoder // com
                                                  (consider figuring out the email as test #1)


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                                                    Comment

                                                    • Mike Semen
                                                      Confirmed User
                                                      • Dec 2001
                                                      • 2924
                                                      #14
                                                      Originally posted by baddog
                                                      I don't know, on ICQ he specifically said, "Anyway, what are you worried about?
                                                      I'm not a scammer."
                                                      Hahaha! Thah's ok then, you should have invited him to come round and housesit next time you go on holiday. He sounds like a really trustworthy guy.
                                                      ICQ 1454 81 522 |

                                                        Comment

                                                        • borked
                                                          Totally Borked
                                                          • Feb 2005
                                                          • 6284
                                                          #15
                                                          it sounds as well that the payment went through - phone the ccard company's abuse dept and tell them what happened. You have his IP. Maybe they can contact the real card holder and warn him/her

                                                          For coding work - hit me up on andy // borkedcoder // com
                                                          (consider figuring out the email as test #1)


                                                          All models are wrong, but some are useful. George E.P. Box. p202

                                                            Comment

                                                            • baddog
                                                              So Fucking Banned
                                                              • Apr 2001
                                                              • 107089
                                                              #16
                                                              Well, the guy is reading this thread, so please be sure to say hello.

                                                                Comment

                                                                • Mike Semen
                                                                  Confirmed User
                                                                  • Dec 2001
                                                                  • 2924
                                                                  #17
                                                                  Originally posted by baddog
                                                                  Well, the guy is reading this thread, so please be sure to say hello.
                                                                  Top o' tha mornin to ya, you scamming fuckstick.
                                                                  ICQ 1454 81 522 |

                                                                    Comment

                                                                    • fris
                                                                      I have to go potty
                                                                      • Aug 2002
                                                                      • 55730
                                                                      #18
                                                                      call verification is a must now a days
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                                                                        • 4Man
                                                                          Confirmed User
                                                                          • Nov 2006
                                                                          • 3830
                                                                          #19
                                                                          That is right thing to do

                                                                            Comment

                                                                            • escorpio
                                                                              doesn't fuck around.
                                                                              • Oct 2002
                                                                              • 23483
                                                                              #20
                                                                              Originally posted by Mike Semen
                                                                              Not unreasonable at all. He sounds like a fucking scammer.
                                                                              If it walks like a duck and talks like a duck...it's a duck.
                                                                              Unvaxxed, still alive.

                                                                                Comment

                                                                                • Bods4Mods
                                                                                  Confirmed User
                                                                                  • Nov 2005
                                                                                  • 904
                                                                                  #21
                                                                                  Originally posted by Fris
                                                                                  call verification is a must now a days
                                                                                  Yep very true - good call baddog

                                                                                    Comment

                                                                                    • baddog
                                                                                      So Fucking Banned
                                                                                      • Apr 2001
                                                                                      • 107089
                                                                                      #22
                                                                                      Originally posted by Fris
                                                                                      call verification is a must now a days
                                                                                      But he is a top secret SEO

                                                                                      LOL at your gfy threads.

                                                                                      You don't understand that some people want to stay anonymous, especially in the seo business?
                                                                                      I also wasn't comfortable with giving you my personal info, considering you run a small operation and aren't a Pro.

                                                                                      My first credit card did not clear because it has epassporte limit of $500 per one transaction.
                                                                                      I used my second card where the limit is much more.

                                                                                      I don't see how me calling you would solve anything. You wanted to hear my voice or something? I could have answered any questions over ICQ.

                                                                                      Why would a scammer use a fake credit card to order a server that would need reccuring payments and so on?

                                                                                      Anyway, you lost a good client and I expect my refund.
                                                                                      refund was issued

                                                                                        Comment

                                                                                        • Himuro
                                                                                          Confirmed User
                                                                                          • Nov 2006
                                                                                          • 934
                                                                                          #23
                                                                                          LOL, you are perfectly right, he is in the wrong, you can never be too careful. When ordered a Dedicated Server from a new client, I used to ask for credit card and ID scan.

                                                                                            Comment

                                                                                            • bizarredollars
                                                                                              Confirmed User
                                                                                              • Mar 2006
                                                                                              • 1582
                                                                                              #24
                                                                                              I thought phone verification was standard nowadays??

                                                                                              [email protected]
                                                                                              icq: 205-252-550

                                                                                                Comment

                                                                                                • Quickdraw
                                                                                                  Confirmed User
                                                                                                  • Mar 2004
                                                                                                  • 1717
                                                                                                  #25
                                                                                                  This is funny. I had my cards stolen last year and what did they buy? Hosting, domains, and memberships to adult personals sites.

                                                                                                  If he's not a scammer, he needs to spend more time thinking about why details need to be confirmed.

                                                                                                    Comment

                                                                                                    • JenniDahling
                                                                                                      Market Penetration Specialist
                                                                                                      • Jul 2005
                                                                                                      • 5285
                                                                                                      #26
                                                                                                      Lloyd, you are very careful in your investigation of things, and you also have great instinct. I think you are being cautious and protecting your biz as u should.

                                                                                                      cLick my kitty, you know you want to
                                                                                                      jenni {at} prkitty.com
                                                                                                      Meet me at The Island Gathering

                                                                                                        Comment

                                                                                                        • baddog
                                                                                                          So Fucking Banned
                                                                                                          • Apr 2001
                                                                                                          • 107089
                                                                                                          #27
                                                                                                          Originally posted by Quickdraw
                                                                                                          This is funny. I had my cards stolen last year and what did they buy? Hosting, domains, and memberships to adult personals sites.

                                                                                                          If he's not a scammer, he needs to spend more time thinking about why details need to be confirmed.
                                                                                                          I should post the entire conversation, it is classic . . . but I don't want to go thru the effort of editing out his name, and he is innocent until proven guilty.

                                                                                                          Now, if I find out that he is for sure guilty, then the gloves are off.

                                                                                                            Comment

                                                                                                            • baddog
                                                                                                              So Fucking Banned
                                                                                                              • Apr 2001
                                                                                                              • 107089
                                                                                                              #28
                                                                                                              Originally posted by JenniDahling
                                                                                                              Lloyd, you are very careful in your investigation of things, and you also have great instinct. I think you are being cautious and protecting your biz as u should.
                                                                                                              Thank you. I have a pretty good record of spotting fraud before it becomes an issue.

                                                                                                              I just don't understand how anyone could get upset that I am attempting to protect them as well as me.

                                                                                                                Comment

                                                                                                                • borked
                                                                                                                  Totally Borked
                                                                                                                  • Feb 2005
                                                                                                                  • 6284
                                                                                                                  #29
                                                                                                                  go on, what's his GFY handle?
                                                                                                                  for shits and giggles

                                                                                                                  For coding work - hit me up on andy // borkedcoder // com
                                                                                                                  (consider figuring out the email as test #1)


                                                                                                                  All models are wrong, but some are useful. George E.P. Box. p202

                                                                                                                    Comment

                                                                                                                    • Ross
                                                                                                                      Ik ben een aap
                                                                                                                      • Sep 2002
                                                                                                                      • 18874
                                                                                                                      #30
                                                                                                                      I personally wouldn't have refunded him the money.

                                                                                                                        Comment

                                                                                                                        • BlackCrayon
                                                                                                                          Too lazy to set a custom title
                                                                                                                          • Jun 2003
                                                                                                                          • 19634
                                                                                                                          #31
                                                                                                                          i think some hosts go too far in verification methods. ie scanning your cc, drivers licence, etc. i will never do that for a host. but this seems perfectly reasonable.
                                                                                                                          you don't know you're wearing a leash if you sit by the peg all day..

                                                                                                                            Comment

                                                                                                                            • CaptainWolfy
                                                                                                                              Playa
                                                                                                                              • Dec 2005
                                                                                                                              • 8439
                                                                                                                              #32
                                                                                                                              very reasonable from your side!

                                                                                                                                Comment

                                                                                                                                • Sly
                                                                                                                                  Let's do some business!
                                                                                                                                  • Sep 2004
                                                                                                                                  • 31378
                                                                                                                                  #33
                                                                                                                                  I demand for semen or egg samples.

                                                                                                                                  I could clone half of GFY. Not that I would want to.
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                                                                                                                                    • Jman
                                                                                                                                      Already an AI veteran
                                                                                                                                      • Sep 2003
                                                                                                                                      • 22832
                                                                                                                                      #34
                                                                                                                                      Better off not having him as a client. Smart move.
                                                                                                                                      Orkestrait NSFW AI
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                                                                                                                                      Email: [email protected] TG: @jman1216

                                                                                                                                        Comment

                                                                                                                                        • robdiablo
                                                                                                                                          Registered User
                                                                                                                                          • Jan 2007
                                                                                                                                          • 20
                                                                                                                                          #35
                                                                                                                                          I agree!

                                                                                                                                            Comment

                                                                                                                                            • DateDoc
                                                                                                                                              Outside looking in.
                                                                                                                                              • Feb 2005
                                                                                                                                              • 14243
                                                                                                                                              #36
                                                                                                                                              I was born in England, have an English Passport, Live in Reno, NV and have a credit card from the Seychelles!! Are we good to go?

                                                                                                                                                Comment

                                                                                                                                                • georgeyw
                                                                                                                                                  58008 53773
                                                                                                                                                  • Jul 2005
                                                                                                                                                  • 9865
                                                                                                                                                  #37
                                                                                                                                                  Originally posted by Ross
                                                                                                                                                  I personally wouldn't have refunded him the money.
                                                                                                                                                  So what you're saying is, that you are a scammer?
                                                                                                                                                  TripleXPrint on Megan Fox
                                                                                                                                                  "I would STILL suck her pussy until her face caved in. And then blow her up and do it again!"

                                                                                                                                                    Comment

                                                                                                                                                    • notabook
                                                                                                                                                      Confirmed User
                                                                                                                                                      • Apr 2006
                                                                                                                                                      • 9748
                                                                                                                                                      #38
                                                                                                                                                      Originally posted by escorpio
                                                                                                                                                      If it walks like a duck and talks like a duck...it's a duck.
                                                                                                                                                      But what if it smells like a goose?

                                                                                                                                                        Comment

                                                                                                                                                        • kilotoons
                                                                                                                                                          Confirmed User
                                                                                                                                                          • Apr 2006
                                                                                                                                                          • 519
                                                                                                                                                          #39
                                                                                                                                                          I think it was fair


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                                                                                                                                                            • Klen
                                                                                                                                                              • Aug 2006
                                                                                                                                                              • 32234
                                                                                                                                                              #40
                                                                                                                                                              I think you could let him buying server.If he do mistake you can easily shut down his server.

                                                                                                                                                                Comment

                                                                                                                                                                • 69pornlinks
                                                                                                                                                                  Confirmed User
                                                                                                                                                                  • Mar 2003
                                                                                                                                                                  • 5560
                                                                                                                                                                  #41
                                                                                                                                                                  Originally posted by notabook
                                                                                                                                                                  But what if it smells like a goose?

                                                                                                                                                                  then it's a gander?
                                                                                                                                                                  It IS what it IS

                                                                                                                                                                    Comment

                                                                                                                                                                    • cool1
                                                                                                                                                                      sex is good
                                                                                                                                                                      • Sep 2001
                                                                                                                                                                      • 24939
                                                                                                                                                                      #42
                                                                                                                                                                      Very reasonable responce Baddog

                                                                                                                                                                        Comment

                                                                                                                                                                        • notabook
                                                                                                                                                                          Confirmed User
                                                                                                                                                                          • Apr 2006
                                                                                                                                                                          • 9748
                                                                                                                                                                          #43
                                                                                                                                                                          Originally posted by 69pornlinks
                                                                                                                                                                          then it's a gander?
                                                                                                                                                                          I'm not checking, I'll just take your word for it.

                                                                                                                                                                            Comment

                                                                                                                                                                            • baddog
                                                                                                                                                                              So Fucking Banned
                                                                                                                                                                              • Apr 2001
                                                                                                                                                                              • 107089
                                                                                                                                                                              #44
                                                                                                                                                                              Originally posted by Ross
                                                                                                                                                                              I personally wouldn't have refunded him the money.
                                                                                                                                                                              I am not convinced it was his card, so if I don't refund the card then the true owner gets screwed and I get a chargeback.

                                                                                                                                                                              Originally posted by BlackCrayon
                                                                                                                                                                              i think some hosts go too far in verification methods. ie scanning your cc, drivers licence, etc. i will never do that for a host. but this seems perfectly reasonable.
                                                                                                                                                                              I don't ask for proof unless I get suspicious that something is going on.

                                                                                                                                                                              Originally posted by KlenTelaris
                                                                                                                                                                              I think you could let him buying server.If he do mistake you can easily shut down his server.
                                                                                                                                                                              So, I should wait for the chargeback?

                                                                                                                                                                                Comment

                                                                                                                                                                                • milan
                                                                                                                                                                                  Confirmed User
                                                                                                                                                                                  • May 2005
                                                                                                                                                                                  • 800
                                                                                                                                                                                  #45
                                                                                                                                                                                  We have 3-4 fraud orders per DAY from our website!!! we verify all new clients with phone call, ordering IP ver Ordering address etc.

                                                                                                                                                                                  you did the right thing baddog.
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                                                                                                                                                                                    • goodgirl
                                                                                                                                                                                      Confirmed User
                                                                                                                                                                                      • Jul 2001
                                                                                                                                                                                      • 1680
                                                                                                                                                                                      #46
                                                                                                                                                                                      Originally posted by Quickdraw
                                                                                                                                                                                      This is funny. I had my cards stolen last year and what did they buy? Hosting, domains, and memberships to adult personals sites.

                                                                                                                                                                                      If he's not a scammer, he needs to spend more time thinking about why details need to be confirmed.

                                                                                                                                                                                      I just had a debit card stolen, they bought hosting from 4 different places. Plus 2 different internet providers.

                                                                                                                                                                                      I'm sure if they are trying to gain access to servers (with stolen credit cards), it isn't for a good reason. We are strict on checking credit cards, that is not going to change.

                                                                                                                                                                                        Comment

                                                                                                                                                                                        • baddog
                                                                                                                                                                                          So Fucking Banned
                                                                                                                                                                                          • Apr 2001
                                                                                                                                                                                          • 107089
                                                                                                                                                                                          #47
                                                                                                                                                                                          Originally posted by milan
                                                                                                                                                                                          We have 3-4 fraud orders per DAY from our website!!! we verify all new clients with phone call, ordering IP ver Ordering address etc.

                                                                                                                                                                                          you did the right thing baddog.
                                                                                                                                                                                          Sometimes I get the same guy trying 3-4 different cards in a day.

                                                                                                                                                                                          They don't give me much credit.

                                                                                                                                                                                            Comment

                                                                                                                                                                                            • RSgk11
                                                                                                                                                                                              Confirmed User
                                                                                                                                                                                              • Jan 2004
                                                                                                                                                                                              • 545
                                                                                                                                                                                              #48
                                                                                                                                                                                              Good for you,taking care of business-Fuk that MORON

                                                                                                                                                                                                Comment

                                                                                                                                                                                                • RawAlex
                                                                                                                                                                                                  So Fucking Banned
                                                                                                                                                                                                  • Oct 2003
                                                                                                                                                                                                  • 9465
                                                                                                                                                                                                  #49
                                                                                                                                                                                                  This is classic.

                                                                                                                                                                                                  If the buyer has nothing to hide, then picking up the phone and making a 1 minute phone call won't hurt.

                                                                                                                                                                                                  Acting like you have something to hide basically implies that you DO have something to hide. Quite simply, if your stuff doesn't add up, you should be willing to spend a few minutes and make it all work out.

                                                                                                                                                                                                  Congrats to any sponsor, hosting company, or service provider that takes a few minutes to make sure that their services can't easily be used by potential scammers.

                                                                                                                                                                                                    Comment

                                                                                                                                                                                                    • L-Pink
                                                                                                                                                                                                      working on my tan
                                                                                                                                                                                                      • Mar 2005
                                                                                                                                                                                                      • 39151
                                                                                                                                                                                                      #50
                                                                                                                                                                                                      It's your ball, you make the rules.

                                                                                                                                                                                                        Comment

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