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View Poll Results: NATS or not NATS?
NATS 82 47.13%
Not NATS 75 43.10%
I have no preference 17 9.77%
Voters: 174. You may not vote on this poll

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Old 12-06-2006, 12:36 AM   #1
BigBomb
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NATS or not NATS?

Hi all!

I'm thinking to switch my affiliate program to NATS and would like to hear your opinion what do you prefer as affiliate webmaster - NATS or not NATS script?
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Old 12-06-2006, 12:42 AM   #2
squishypimp
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what are you switching from?
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Old 12-06-2006, 12:45 AM   #3
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what are you switching from?
A good question indeed.
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Old 12-06-2006, 12:48 AM   #4
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Be careful asking here. There are a # of people lurking here who have other agendas or aren't even webmasters. Make sure you listen to the "why do it" not just the "what to do".
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Old 12-06-2006, 12:49 AM   #5
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imho, NATS isn't the best of the bunch. Just the best marketing. Check out MPA3/Executive Stats/etc before going with NATS
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Old 12-06-2006, 12:51 AM   #6
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Originally Posted by SPeRMiNaToR View Post
imho, NATS isn't the best of the bunch. Just the best marketing. Check out MPA3/Executive Stats/etc before going with NATS
What do you feel is better about MPA3/ES/etc.?
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Old 12-06-2006, 01:02 AM   #7
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i hear lots of good things about Nats...
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Old 12-06-2006, 01:06 AM   #8
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Nats has been incredible for us. Everything is top notch and I would recommend them 100%

Mark
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Old 12-06-2006, 01:12 AM   #9
bdld
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from an affiliates point of view i prefer NATS. why? campaign codes, encoded/unencoded links, easy link to join links.
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Old 12-06-2006, 01:15 AM   #10
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I'm a big fan of nats, both from sponsor and affiliates point of views...
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Old 12-06-2006, 03:10 AM   #11
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NATS baby! all the way
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Old 12-06-2006, 03:46 AM   #12
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Don't waste your time, NATS da best!
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Old 12-06-2006, 04:21 AM   #13
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I like nats too.
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Old 12-06-2006, 04:33 AM   #14
MarkDefacto
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I prefer NATS over ccbill if that is what you might switch from.
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Old 12-06-2006, 04:44 AM   #15
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What do you feel is better about MPA3/ES/etc.?
Without remembering too many specifics (It's been a couple months since I reviewed the features of all the products out there), some offered some great features, but lacked completely in other areas. There's no true winner that I found with any of them for someone seeking something truly feature rich.

On the affiliate side of things, I've only promoted one program using NATS for any amount of time, and the interface was frustrating enough to me not to seek out further programs running it. I'm not even sure what specifically put me off, but it didn't have a very good "flow" to it. Navigation could definitely use some big improvements.

(I meant all of the above as constructive criticisms, not to bash you. NATS is a very solid product with some great features).
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Old 12-06-2006, 04:51 AM   #16
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I'm a big fan of nats, both from sponsor and affiliates point of views...
What is bad from a sponsor POV? It's interesting to hear end user info
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Old 12-06-2006, 04:58 AM   #17
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Originally Posted by SPeRMiNaToR View Post
imho, NATS isn't the best of the bunch. Just the best marketing. Check out MPA3/Executive Stats/etc before going with NATS
Hah, it's actually quite the oposite. MPA has better marketing then NATS as they snag'd some big contracts latelly, eventho they carry an inferior product. Imho, NATS burned alot of bridges with some of it's marketing campaigns latelly.
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Old 12-06-2006, 05:00 AM   #18
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We use NATS and love it, but what would prompt you to make the change?


The question of what script you are you using for affiliate management currently is a very good one. And what program this is for. There are a few programs that even the almighty himself could help.
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Old 12-06-2006, 05:07 AM   #19
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NATS would have to be one of the best affiliate tracking systems money could buy
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Old 12-06-2006, 05:14 AM   #20
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I have to say that i like the layout of mpa3 much better then that one of nats. for the admin and the aff
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Old 12-06-2006, 05:52 AM   #21
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I love using NATS as an affiliate.
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Old 12-06-2006, 06:30 AM   #22
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nats of course nats
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Old 12-06-2006, 06:45 AM   #23
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nats will definitely be worth your while
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Old 12-06-2006, 07:49 AM   #24
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If you want your affiliate program to offer nothing more than a lot of other programs out there, then use NATS!
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Old 12-06-2006, 08:06 AM   #25
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What it all really boils down to is what you desire & need in the product.
You need to take a look at the systems you're thinking about using & see which is more compatible & functional to suit your needs. Also, you need to consider the product's compatibility with your current billing system, as well as its compatibility with any other systems or programs you would be running concurrently alongside the tracking software.
Next factor you should be considering is the level & treatment of customer service you expect from the tracking software staff. You surely would like to be treated with respect, courtesy & professionalism.

Another thing you need to be thinking about when making your decision is about your own skills & qualifications in regards to use, installation & admin of the system. I'm not up to par with quite a few of the systems available, but I am certain all of them offer large amounts of assistance when it comes to these issues.. Nats, I believe, is the most helpful when it comes to installation, so I hear.

You're gonna hear/see both yay & nay on just about any product, so, take into account alot of things.. not just what people say.

In my opinion.. for my own program, I would not switch from CCBill to nats, due to previous known facts about the compatibility, or conflicting systems.

I would not use nats if I was to expect respectful, courteous, professional treatment from staff.

Otherwise, there's no real reason you should not use it.


btw.. in regards to treatment, Oscar Oystein of MPA3 is very personable & great fellow to deal with

Last edited by spacedog; 12-06-2006 at 08:08 AM..
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Old 12-06-2006, 08:18 AM   #26
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theres many areas to look at ...

Flat out my nats sponsors dont perform as well as non-nats sponsors.. could be purely coincidence or something more, i wont get into that..

As far as "box" software , its about as good as it gets and well recognized..

If you already have a good affiliate base built up and the software your currently using isnt lacking in any way , i dont see the need.

If your a smaller affiliate base and you need more features or dont have the investment money to have a custom software created fr you i think nats is the perfect solution.

Having your affiliate area look much like all the others can be both a good thing and a bad thing.. Makes it easy for new affiliates to navigate as they are used to the layout , but also tends to make you stand out less , so you better have something quality to make you stand out amongst the others
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Old 12-06-2006, 08:57 AM   #27
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Quote:
Originally Posted by jact View Post
There's no true winner that I found with any of them for someone seeking something truly feature rich.

On the affiliate side of things, I've only promoted one program using NATS for any amount of time, and the interface was frustrating enough to me not to seek out further programs running it. I'm not even sure what specifically put me off, but it didn't have a very good "flow" to it. Navigation could definitely use some big improvements.

(I meant all of the above as constructive criticisms, not to bash you. NATS is a very solid product with some great features).
Just to give my 2 cents here... you can create your own navigation and dont have to follow the NATS work flow. If you know HTML--as we all should in this biz--you would be fine with incorporating your own design.

Also, from having to manage a 40+ site affiliate program using NATS, I can tell you that its best equipped for programs with more than 1 or 2 sites.

Good luck in your search.
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Old 12-06-2006, 09:00 AM   #28
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Just to give my 2 cents here... you can create your own navigation and dont have to follow the NATS work flow. If you know HTML--as we all should in this biz--you would be fine with incorporating your own design.

Also, from having to manage a 40+ site affiliate program using NATS, I can tell you that its best equipped for programs with more than 1 or 2 sites.

Good luck in your search.
The backend is simply wonderful, easy to get into, easy to understand, easy to work with. The support documents, the video training, everything is fantastic.

As far as changing the work flow, I guess most program owners running it are lazy, they all look the same to me. lol.
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Old 12-06-2006, 11:11 AM   #29
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Yawn ..... sig spot
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Old 12-06-2006, 11:18 AM   #30
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Nats is good, but if you are looking to own your own code, check out Executive Stats

http://www.executivestats.com
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Old 12-06-2006, 11:25 AM   #31
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Originally Posted by PBucksJohn View Post
What do you feel is better about MPA3/ES/etc.?

How about the fact that MPA3 and ES aren't companies run by you?

After seeing the way you've responded to people and various situations over the past few months, that's reason enough for me!
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Old 12-06-2006, 11:53 AM   #32
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NATS are good but they are way overpriced.I mean 12500$ plus install fee for few functions?It simply doesnt worth it.
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Old 12-06-2006, 12:09 PM   #33
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NATS is a great affiliate software. It was designed with both the program owner and affiliates in mind. The navigation is top of the line and when I say that, I mean its easy, fast, and well thought out. I have yet to find something it will not do. Customer Support is excellent to understate it a tad.
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Old 12-06-2006, 12:11 PM   #34
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Nats of course, offers everything we need and is the easiest for the affilaites to use
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Old 12-06-2006, 12:20 PM   #35
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What's your program?
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Old 12-06-2006, 12:31 PM   #36
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as an affilaite nats is the coolest for me to use.
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Old 12-06-2006, 12:35 PM   #37
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Without remembering too many specifics (It's been a couple months since I reviewed the features of all the products out there), some offered some great features, but lacked completely in other areas. There's no true winner that I found with any of them for someone seeking something truly feature rich.

On the affiliate side of things, I've only promoted one program using NATS for any amount of time, and the interface was frustrating enough to me not to seek out further programs running it. I'm not even sure what specifically put me off, but it didn't have a very good "flow" to it. Navigation could definitely use some big improvements.

(I meant all of the above as constructive criticisms, not to bash you. NATS is a very solid product with some great features).
You're right. The default affiliate templates we provide to programs on install are dated and not very good. We left them very basic under the assumption that most would want to give them their own look & feel. We were wrong on that and most seem to want something out of the box that they can just use. A few of the larger programs love to tweak and edit everything to their own style but the smaller and a lot of o the mid-size guys want to just get something up and going.

We are in the process of creating a "standard NATS affiliate skin" which will be included with all programs and available to their affiliates to choose. This skin will be clean and is going to take the input from affiliates such as getting link codes easier, having all FHG links for all sites given at once by default, using non-encoded link codes by default, etc. If anyone has any input on the interface now would be the time to send it our way so please do.
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Old 12-06-2006, 12:36 PM   #38
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How about the fact that MPA3 and ES aren't companies run by you?

After seeing the way you've responded to people and various situations over the past few months, that's reason enough for me!
I'm sorry I jumped on you the other day in that thread. I was frustrated with the way this board has been lately and I directed it towards you. I apologize for it.
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Old 12-06-2006, 12:46 PM   #39
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I love NATS! I would not use anything else.
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Old 12-06-2006, 12:52 PM   #40
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nats is ok

and they have some good anti-fraud module which you will probably like.

Sorry John, it's just a joke
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Old 12-06-2006, 01:24 PM   #41
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John you obviously are having a tough time dealing with the attacks on your company. There are alot of companies like myself who don't post much but read the boards to research companies before doing business with them. I would expect the type of posts you are making from a lower end sales person but certainly not from the owner of the company. As the owner of Nats you are really making yourself and your product look terrible. You really aren't handling this well and you are spending too much time worrying about the small guys posting on gfy instead of worrying about how bad your image is amongst the bigger guys.

Also, instead of worrying about somebody suggesting MPA why don't you answer a few of the questions in the other popular thread where your name keeps popping up (ie DJ's Flashcash disappearing sales thread).

Last edited by Shap; 12-06-2006 at 01:25 PM..
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Old 12-06-2006, 01:31 PM   #42
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John - why don't you have Nats in your sig?
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Old 12-06-2006, 01:31 PM   #43
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John you obviously are having a tough time dealing with the attacks on your company. There are alot of companies like myself who don't post much but read the boards to research companies before doing business with them. I would expect the type of posts you are making from a lower end sales person but certainly not from the owner of the company. As the owner of Nats you are really making yourself and your product look terrible. You really aren't handling this well and you are spending too much time worrying about the small guys posting on gfy instead of worrying about how bad your image is amongst the bigger guys.

Also, instead of worrying about somebody suggesting MPA why don't you answer a few of the questions in the other popular thread where your name keeps popping up (ie DJ's Flashcash disappearing sales thread).
Shap, I appreciate your input. Where was I worried about someone suggesting MPA here? I posted a few replies to people which were appreciative of their input. I'm sure there will always be people who disagree with me, however we have hundreds of clients who are very happy with our service and the way they are treated. I'm sorry you disagree with some of the things I say.

Regarding the FlashCash issue I just posted a thread about it.
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Old 12-06-2006, 01:41 PM   #44
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John - why don't you have Nats in your sig?
Because I wanted to push the November promo I was having for Teen Dolls.
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Old 12-06-2006, 01:54 PM   #45
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Nats is ok for me to use
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Old 12-06-2006, 02:04 PM   #46
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I have no idea what the NATs program admin is like but as an affiliate I have never liked NATs. Yes, the stats are nice but it's simply not user friendly when it comes to getting links or marketing materials. Also, from how I would set up things like FHGs, it doesn't seem to offer the type of functionality I would want to offer affiliates. As someone who has "specialized" in user interfaces in the past, I'm very attuned to that sort of thing.

Executive Stats. I only know of one program I promote that's using them and I'm not impressed with it's affiliate interface either.

MPA - Not sure which ones I promote that use it but I have a feeling it's affiliate interface is weak as well.

There's a good chance I'll be looking into this next year at some point and I'll be looking into what the big boys use. I'm already pretty sure I won't be choosing NATs. I don't like the issues/concerns etc. that have been coming up over the last few months.
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Old 12-06-2006, 02:44 PM   #47
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I have no idea what the NATs program admin is like but as an affiliate I have never liked NATs. Yes, the stats are nice but it's simply not user friendly when it comes to getting links or marketing materials. Also, from how I would set up things like FHGs, it doesn't seem to offer the type of functionality I would want to offer affiliates. As someone who has "specialized" in user interfaces in the past, I'm very attuned to that sort of thing.

Executive Stats. I only know of one program I promote that's using them and I'm not impressed with it's affiliate interface either.

MPA - Not sure which ones I promote that use it but I have a feeling it's affiliate interface is weak as well.

There's a good chance I'll be looking into this next year at some point and I'll be looking into what the big boys use. I'm already pretty sure I won't be choosing NATs. I don't like the issues/concerns etc. that have been coming up over the last few months.
Can you give some examples of how you would improve the interface?

Also, what issues/concerns are you worried about?
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Old 12-06-2006, 03:25 PM   #48
RawAlex
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Here maybe is a good way to look at it:

if you are going from an in house program that doesn't support stuff like multiple processors, backups, etc... and you are looking to go that way, well... NATS is a good answer.

If you are trying to be better than average, well, NATS is a decent answer.

if you are moving from, say, ccbill tracking to your own affiliate program, it is certainly a good answer, and will lend credibility to your deal.

Now, the downsides I see:

- Many programs are using it, which means you won't be any better than any number of programs out there.

- Some of the ways that galleries are such are presented to affiliates can be a bit of a pain at times.

- When something bad happens to NATS (say like this week's "not a shave" module deal) you can get caught up in the issue in passing.

On balance, if NATS is much better than where you sit right now, well, do it.
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Old 12-06-2006, 03:29 PM   #49
Rexk
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Join Date: Jul 2003
Location: San Diego
Posts: 704
We went with MPA3 because they are just more visible at all of the shows...I see Oystein everywhere...and Ive played golf with him before...people do business with people they know...Ive never seen Nats at any webmaster show on the west coast.
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Old 12-06-2006, 03:52 PM   #50
SinisterStudios
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Join Date: Nov 2003
Location: New Joisey
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Nats is a great piece of software,and john and his crew are top notch, MPA is also a great piece of software as is Exectuive Stats.

But havent seen any affiliate software that even comes close to Clickman's, thats why we use it. Rob knows his shit and his software shows it
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