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Old 11-24-2006, 01:09 AM   #1
Dagwolf
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Can't log into CCBill, anyone else having problems?

Or is it just me?

(Client login, not affiliate)
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Old 11-24-2006, 01:14 AM   #2
Tullian Zombie
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Don't know about that but I made some sales that didn't show up in my conversion report. I e-mailed them and they rectified it but then I began receiving multiple notification e-mails about the same sales, something like 5 multiple e-mails for each of the sales.

Just a bit wonky.
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Old 11-24-2006, 01:15 AM   #3
Dagwolf
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Nothing like that for me, I'm just getting a server errror when I try to log in.
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Old 11-24-2006, 01:21 AM   #4
salesman
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successfully logged in
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Old 11-24-2006, 01:45 AM   #5
BoneJack
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Location: CCBill Client Support
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Quote:
Originally Posted by Dagwolf View Post
Or is it just me?

(Client login, not affiliate)
There was a change with the client login page that did cause some clients problems. If you delete your cookies and clear your cashe this should resolve your problem.

If you continue to have problems please contact us at [email protected] or call us.

StanC
Client Support
1-888-906-0666 (US)
1-888-596-9279 (Int'l)
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Old 11-24-2006, 01:46 AM   #6
rounders
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thanks! all working for me now!
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Old 11-24-2006, 01:52 AM   #7
Dirty F
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I think its because your wife is a whore.
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Old 11-24-2006, 03:14 AM   #8
Violetta
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Works fine for me now
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Old 11-24-2006, 03:21 AM   #9
The Ghost
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Working fine for us.
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Old 11-24-2006, 03:42 AM   #10
loco12
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I can log in and see my first lot of stats, but if I go to view the weeks stats, I get this message:

You do not have access to the specified report! Unable to connect to authenticator. Server configuration issue?

I click the OK button and get booted to the login page. Not fixed yet.
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Old 11-24-2006, 03:45 AM   #11
blackdog
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what's going on with CCBILL overall - stats/converts problems.
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Old 11-24-2006, 04:55 AM   #12
BoneJack
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Quote:
Originally Posted by loco12 View Post
I can log in and see my first lot of stats, but if I go to view the weeks stats, I get this message:

You do not have access to the specified report! Unable to connect to authenticator. Server configuration issue?

I click the OK button and get booted to the login page. Not fixed yet.
You may be blocking the cookie we use to authenticate you after you login. Normally this will cause you to get kicked once you change to any page in the admin.
Quote:
Originally Posted by blackdog View Post
what's going on with CCBILL overall - stats/converts problems.
As far as I know there aren't any outstanding issues with the reports. If you are having problems and the reports aren't displaying the correct information please contact us and we can look into the issue.
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