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Old 11-14-2006, 06:51 PM   #1
MandyBlake
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CCBill question

I'm sure this has been asked here but I'm going to ask anyway...

Is CCBill doing any upgrades or anything today?
The reason I ask is because when I enter my login info, it takes me to a blank page.
I can't get in to see my stats.

Thank you very much!
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Old 11-14-2006, 07:01 PM   #2
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Not that I've seen. Although sometimes it is a little squirrely in F.F.. I am not sure which browser you are using, but maybe try a different just to make sure?
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Old 11-14-2006, 07:19 PM   #3
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yeah weird.
tony can log into it in firefox, but i can't. grrr.
well thanks!
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Old 11-14-2006, 07:24 PM   #4
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Originally Posted by MandyBlake View Post
yeah weird.
tony can log into it in firefox, but i can't. grrr.
well thanks!
Well it was worth a shot. I know I've had that problem before, but it sometimes was cleared up by changing browsers, atleast for that log in.

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Old 11-14-2006, 07:25 PM   #5
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Yea it's acting up in explorer
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Old 11-14-2006, 07:28 PM   #6
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They've been talking about upgrades to admin coming soon... maybe the time has come.
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Old 11-14-2006, 08:28 PM   #7
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Mandy,

Give us a call or shoot us an email. We're happy to help you out.

Adam K
CCBill.com
[email protected]
1-800-510-2859
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Old 11-14-2006, 08:34 PM   #8
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getting the same thing.. A white/blank page. been like that for the last few hours. Hope it gets fixed soon. (in FF and IE)
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Old 11-14-2006, 08:35 PM   #9
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im getting the same thing as well.
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Old 11-14-2006, 08:48 PM   #10
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Seems normal for me right now.
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Old 11-14-2006, 09:03 PM   #11
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seems normal here
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Old 11-14-2006, 09:04 PM   #12
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i cant log into it via firefox
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Old 11-14-2006, 09:16 PM   #13
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Can't log in with FireFox either today
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Old 11-14-2006, 09:41 PM   #14
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I still cant log in via FF or IE. Internal server error.. frustrating..
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Old 11-14-2006, 10:26 PM   #15
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wow i guess i wasn't the only one then.
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Old 11-14-2006, 11:07 PM   #16
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6 hours since I can't login.
500 error page
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Old 11-15-2006, 02:36 AM   #17
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any news?
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Old 11-15-2006, 02:58 AM   #18
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Yesterday was the worst signup day I have had for a couple of years. Could this be the problem? I hear that some affiliates have said that when they click to go through to the signup page it didn't load or was blank.

Has CCBill been sim attacked again?
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Old 11-15-2006, 04:57 AM   #19
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Quote:
Originally Posted by loco12 View Post
Yesterday was the worst signup day I have had for a couple of years. Could this be the problem? I hear that some affiliates have said that when they click to go through to the signup page it didn't load or was blank.

Has CCBill been sim attacked again?
25+% more then an average day and zero downtime, not kidding, aff clicks were as good as usual.

I checked stats cause more ppl posted this and logged in within the second.
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Old 11-15-2006, 05:54 AM   #20
neuboy
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I can't open the login page
it shows:

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.
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Old 11-15-2006, 05:55 AM   #21
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might be a cache issue in FF or IE
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Old 11-15-2006, 06:24 AM   #22
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got no problem, checked it several times now
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Old 11-15-2006, 06:25 AM   #23
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Please clear your cache and delete any CCBill cookies you may have, this should take care of the problem for you. If after you have done this you are still unable to login please contact us right away: [email protected]

There was a small update done to the login page. This had no effect on the reports or our tracking of sales.
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