Internet based copmanies should have more people working on Weekends - GoFuckYourself.com

10-29-2006, 01:40 PM

the internet NEVER sleeps, its not like a retail business that people expect to be open from 9-5.

people on the net shop at odd hours of the day, including weekends.

there should therefore be people working late at night and on weekends, with the same skill and knowlege of the people working the regular hours!

This also applies when it comes to hosting. If I need a new server, I dont need it on tuesday, I need it ASAP!

you know what I mean?

maalox · 10-29-2006, 01:44 PM

This is true,
I hate waiting for the weekend to pass before i get an email answered

polish_aristocrat · 10-29-2006, 01:45 PM

aff. reps etc should also works on weekends

Rhesus · 10-29-2006, 01:46 PM

24/7, very simple. Only a few companies understand unfortunately.

After Shock Media · 10-29-2006, 01:48 PM

On the flip side when one of my appliances or one of our vehicles break it is never between 9-5pm monday through friday and well, guess what they are also closed.

GTS Mark · 10-29-2006, 02:08 PM

I agree with you that it's not always convenient to have to wait 9-5 hours to place an order (i'm a late night guy myself). However not all businesses can afford to hire 24/7 support because quite honestly the business may or may not be there in the off hours to make it worth it.

That might be close sighted but in our own business we have tried working later hours and having staff on for those customers but it hasn't been cost effective.

DH

stickyfingerz · 10-29-2006, 02:11 PM

Im here whacha need?

Have people on call right now on Sunday afternoon if you need something.

madawgz · 10-29-2006, 02:14 PM

atleast webair has their guys working 24/7, you can always reach support

stickyfingerz · 10-29-2006, 02:15 PM

Quote:

Originally Posted by madawgz

atleast webair has their guys working 24/7, you can always reach support

As do we.

directfiesta · 10-29-2006, 02:21 PM

Quote:

Originally Posted by stickyfingerz

Im here whacha need?

He needs nothing .... He is just bitching ... that time of the month I presume ....

TreasureBucks · 10-29-2006, 02:36 PM

Internet companies should have people working 24 hours a day, 7 days a week, 365 days a year

Jay · 10-29-2006, 03:45 PM

I always check emails on the weekend and reply to any TrafficCashGold/LoveDollars affiliates that email me. I am often on ICQ as well. If you need TCG or LD support over the weekend send email to [email protected] or [email protected].

Sly · 10-29-2006, 03:50 PM

I was answering sales tickets at midnight last night. And of course support is 24/7.

However, most people still do take weekends off. Even affiliates. Paying a staff to work weekends would be a total waste of money for most companies. As an affiliate, I can wait til Monday morning for answers on things. Its always a good idea to have things planned out, as opposed to "I need this right now".

Even with hosting. Most of the people that are buying servers from me aren't going to need the server for another 3-10 days anyway. They order ahead of time knowing what they need and want. They plan ahead.

Furious_Male · 10-29-2006, 04:01 PM

I make myself available 7 days a week in a large range of hours.

I agree with the original post though. I could never understand the 9-5 Mon.-Fri. schedule for internet companies.

10-29-2006, 01:40 PM	#1
buddyjuf Guest Posts: n/a	Internet based copmanies should have more people working on Weekends the internet NEVER sleeps, its not like a retail business that people expect to be open from 9-5. people on the net shop at odd hours of the day, including weekends. there should therefore be people working late at night and on weekends, with the same skill and knowlege of the people working the regular hours! This also applies when it comes to hosting. If I need a new server, I dont need it on tuesday, I need it ASAP! you know what I mean?

10-29-2006, 01:44 PM	#2
maalox Confirmed User Join Date: Oct 2005 Location: Fuck Me Runnin' Posts: 596	This is true, I hate waiting for the weekend to pass before i get an email answered __________________ Penthousechicks.com for sale Best Offer! unrealamateurs.com Trading Amateur Hardlinks Here Automatically

10-29-2006, 01:45 PM	#3
polish_aristocrat Too lazy to set a custom title Join Date: Jul 2002 Posts: 40,377	aff. reps etc should also works on weekends __________________ I don't use ICQ anymore.

10-29-2006, 01:48 PM	#5
After Shock Media It's coming look busy Join Date: Mar 2001 Location: "Ph'nglui mglw'nafh Cthulhu R'lyeh wgah'nagl fhtagn". Posts: 35,299	On the flip side when one of my appliances or one of our vehicles break it is never between 9-5pm monday through friday and well, guess what they are also closed. __________________ [email protected] ICQ:135982156 AIM: Aftershockmed1a MSN: [email protected]

10-29-2006, 02:14 PM	#8
madawgz 8.8.8.8 Industry Role: Join Date: Mar 2006 Location: Noordermarkt Posts: 30,509	atleast webair has their guys working 24/7, you can always reach support __________________ TAEMDLRMSKRJIXMRLSMRJ.

10-29-2006, 01:46 PM	#4
Rhesus Confirmed User Join Date: Aug 2004 Posts: 2,009	24/7, very simple. Only a few companies understand unfortunately.

10-29-2006, 02:08 PM	#6
GTS Mark Vrume Mark Industry Role: Join Date: Jan 2001 Location: Toronto, Canada Posts: 20,912	I agree with you that it's not always convenient to have to wait 9-5 hours to place an order (i'm a late night guy myself). However not all businesses can afford to hire 24/7 support because quite honestly the business may or may not be there in the off hours to make it worth it. That might be close sighted but in our own business we have tried working later hours and having staff on for those customers but it hasn't been cost effective. DH

10-29-2006, 02:11 PM	#7
stickyfingerz Doin fine Industry Role: Join Date: Oct 2005 Posts: 24,984	Im here whacha need? Have people on call right now on Sunday afternoon if you need something.

10-29-2006, 02:36 PM	#11
TreasureBucks Confirmed User Join Date: Mar 2005 Posts: 1,971	Internet companies should have people working 24 hours a day, 7 days a week, 365 days a year __________________ TREASUREBUCKS.COM

10-29-2006, 03:45 PM	#12
Jay Confirmed User Industry Role: Join Date: Aug 2001 Location: can I get there from here Posts: 1,131	I always check emails on the weekend and reply to any TrafficCashGold/LoveDollars affiliates that email me. I am often on ICQ as well. If you need TCG or LD support over the weekend send email to [email protected] or [email protected]. __________________ Jay <at> DateProfits.com \| Skype: onemarketpro

10-29-2006, 03:50 PM	#13
Sly Let's do some business! Industry Role: Join Date: Sep 2004 Location: Austin, TX Posts: 31,373	I was answering sales tickets at midnight last night. And of course support is 24/7. However, most people still do take weekends off. Even affiliates. Paying a staff to work weekends would be a total waste of money for most companies. As an affiliate, I can wait til Monday morning for answers on things. Its always a good idea to have things planned out, as opposed to "I need this right now". Even with hosting. Most of the people that are buying servers from me aren't going to need the server for another 3-10 days anyway. They order ahead of time knowing what they need and want. They plan ahead. __________________ Vacares - Web Hosting, Domains, O365, Security & More - Paxum and BTC Accepted Windows VPS now available Great for TSS, Nifty Stats, remote work, virtual assistants, etc. Click here for more details.

10-29-2006, 04:01 PM	#14
Furious_Male Doing the grind since 99 Industry Role: Join Date: Oct 2003 Location: Buffalo NY Posts: 16,883	I make myself available 7 days a week in a large range of hours. I agree with the original post though. I could never understand the 9-5 Mon.-Fri. schedule for internet companies. __________________ Living in Virtual Reality Contact: Email (preferred): furiousmale .at. gmail - Skype: live:shanedws