I signed up for a epassporte account because quite a few people wanted to use them to pay me although I never did trust this place secuirty wise... Turns out it's the actual company you shouldnt trust. Been quite a few months now, I never got my card and no clue where my deposit funds are.

no it isnt many people are telling you that , im telling you ( read above ) , i thought epassporte handled the situation quite well for the circumstances , im not an epassporte hater , i like the service , but im telling you that part was very unclear , many aspects of epassporte are this way so people gripe on the boards when if you just explained yourself better people wouldnt be left in the dark.. if people are left in the dark they start assuming things instead of understanding them.. if i got the same messages i would have assumed that the email meant it was ok to transfer the funds or why send it.. i would have figured it was an automated message and that michael would be following it up shortly with a personal message.. but hey maybe we are all just crazy :winkwink:

he's pissed off, he don't have to be clear, quite frankly there's a 3 new epasseporte horror stories per day on this board alone.. That is sign enough..

Again this is why Keyser should be posting and not shaliza.

On 8/10 keyser said he'd look into it and follow up. After that communicatin I was handed off to Maeghen Dennis and had to send another email to Keyser on 8/25 to follow up because he never got back to me.

Now if you understand what Im saying above then how in the hell am I not supposed to take the email I received on 8/28 seriously when it says "the money is now available to you"? What the hell are you guys doing? Why send me that email??????????

By the way shaliza we are on day 7 or 8 depending on if you count Sat as a work day for the bank. You said you'd check on the transfer for me above. My bank closes in 4 hours, so whats your excuse going to be then?

Since I already know you are going to revert back to "I shouldnt have withdrew the money in the first place", why even tell me you'd check on the transfer?

How can you consider the funds to be available to him IF HE CAN'T DO JACK SHIT WITH THEM?!? Available means they're his to use as he sees fit, pick up a fucking dictionary if your comprehension of the English language is that limited.

As I said in my very first post they did that so I'd quit bitching for a few days. And by the way I really had to get into it with them for that money to be put into my epass account. But again what the hell is the point?

Here's my 2cents :)

Had I received the emails in the sequence he got them - and reading "your funds have been returned to your account and are now available to you" I TOO would have understood that it's all good and my money is there for me to use and do as I please. HOWEVER - my line of thinking is this - if they screwed it up (whomever it was that screwed it up) then I'd want ABSOLUTE confirmation from Epassporte that my next attempt would be done right and not require another month or so delay to get my money. I'd want to know WHAT the problem was EXACTLY and how it got RESOLVED and confirmation that the next transfer is going without a hitch and at no extra cost to me.

Also - there are very few ways a bank can make an error when receiving money - 99.999% of the time it's the issuer that makes an error in typing the account number/ABA/SWIFT or Branch number (or the third party entering it in their system thereafter) because the money would 'automatically' come in via electronic systems thereafter - UNLESS the receiving bank is small and still has people posting the entries which would account for the .001%

According to my bank and everyone else I've talked to about this it isnt possible. Electronic transfers are just that, electronic! They are comprised of nothing but numbers. So if it is even 1 digit off it will go to the wrong place.

And if you're reading between the lines you would wonder why Electracash has to recover the money before it can be deposited into my checking account. If it was on the bank they'd just deposit the funds directly, there wouldnt be any need to send the money back to Electracash.

You and I are on the same page, I also have tried to be compinsated for this disaster but I think you already know the answer I got! I've been asking for a check for weeks but keep getting declined, I didnt want to do the transfer again but they gave me no choice!

Not necessarily - if it went into a bad account, the 'bank' can't just take it out and say it's an 'error'. The person who got the money could very well say it's 'his' and then the bank would have to justify having done the 'withdrawal' whereas if the issuing bank calls it back it's a reversal.

I don't know about compensation, but I sure hope they aren't charging you for the second wire - that my friend would be bad business.

only take payment in gold

Order an electron card, I've heard nothing but bad things about their ACH withdrawls (I suspect it may be Electracash vs ePassporte being the problem here though). I've only ever had one hiccup with my electron card, and while that was a major hiccup it was handled correctly and professionally.

yes thats what I was reffering to. I was turned down for a check, how much does that cost? You think they'd pay for a wire, lol.

I dont want any card, I want my money!

Then use a different payment service if it doesn't work to your expectations. No reason to defame their business because you hit a hiccup. Banking errors happen 1,000 times a day in Canada, I can't imagine how many times a day they happen in the US, you have to roll with the punches.

ePassporte have been trying to help you here, and trying to be patient as they don't have much control of the situtation, they refunded you $200 that they may never see back and you bring it to the boards? Work with them and chill, if $200 is going to make or break you, go get a job.

Fortunately any of my situations that have arisen out of epass on biz and personal accounts have always been solved?..I hope your situation is solved soon.



Mr. Romance

No worries, I'll never use them again. But im not about to lay down for anyone. If they were doing everything they can I'd have my money already. This has been going on over a month. The only people defaming their business is them. For over 1 month I've dealt with nothing but contradictory statments and promises of getting my money. How long should I wait?

And again the amount isnt $200, thats just shaliza trying to lighten the situation. What we have here is someone trying to put focus anywhere but where the problem lies. She doesnt even comprehend her points and will argue them to the death even though numerous people have pointed out that she doesnt make sense.

And no they didnt refund the money. I raised hell for that to happen and then was told "its in your account just dont touch it". How the hell is that a refund?

This is about principle! Nothing more nothing less. I will get my money, one way or another I will get it.

And I'm still waiting for Keyser to make his appearance so we can finish the good cop bad cop routine between him and Shaliza. He wont post until the situation is resolved so he can collect props from the nut huggers and save face.

Fuck the Motherfucker..use pay com

lol....after reading this thread it just proves even more what a fucked up and unprofessional company epassporte is

not only do they fuck up and not admit they did, but they also make fun of and belittle their own customers in public places

So are you ever going to follow up? My bank closes in 1 hour and 12 minutes, today is the 7th or 8th day depending if you count Sat. The payment obvioulsy hasnt posted.

Whats your excuse? And before you answer please read this post:
https://gfy.com/10794496-post45.html

Im tired of you repeating yourself!

I only deal with Keyser. I can't have bad customer serice when I am the one paying for the service. Keyser handles everything if you give him time.
Judging by this thread, I hope I never have to deal with Shaliza or do anything that actually makes her more money. She has NOT earned it as far as I can see.

I have been dealing with Keyser, I have no idea why shazila is even posting. She has no idea what she's even talking about. But he's obviously avoiding this post. He's made the same claims that everyone else has made over there which is why he isn't answering.

Like I said above, I'm waiting for Keyser to come in and finish the good cop bad cop routine so he can save face and all the nut huggers can tell him what a great job he's doing!

See I hear too many epassporte horror stories. No good.

I have been reading this and the reason I haven't posted is that Shaliza is handling this.

I apologize for giving you the wrong information I misunderstood Maeghen
when I talked to her, it is indeed your bank that deposited the transaction to the wrong account.
As a courtesy we deposited the money to your account even though we still
haven't received the money back from your bank.
You initiated another transfer on August 28th, we are currently waiting to
hear back from our ACH processor if this has been deposited.
You emailed me earlier today threatening to take this to the boards unless
we send you a check for all the money in your account, since I can't
authorize this I had to take this to my boss and ask if it is possible.
Less than 1 hour after you emailed me you decided to take this to the
boards and make this thread across multiple boards, without first trying to work with us to solve the situation.

I will keep you updated on the progress of your ACH withdrawal as soon as I have more information.
I won't go into any discussions on the boards and I won't post anymore in this thread, please email me if you have any comments regarding.

Regards,
Michael Olsen

advice to epass, fire your technical department and rewrite your system from scatch.
I suspect there're plenty of logical flows in the current system, which make very difficult for anyone using it, including your customers and your employees.
:2C's

Give me a break man, this isn't the first time I've asked for a check!!!! How many times did I have to suggest to you to give me my money and get paid on the backend from electracash before you actually followed threw?????

And now you want to come here and save face, this is ridiculous! You just told me this morning that the reason the transaction didn't go threw is because you hadn't recovered it from the bank and now you are saying let me check on it for you. Which is it? Do I need to post your email?

As far as I'm concerned I've made the right decision bringing it to the boards because now I have your attention! If you want to discuss over email then respond to the email I sent you this morning!!!

And now you're saying you misunderstood Maeghen. Yet I'm supposed to decipher all of this crap, you guys are all saying something different!!!

And to say I haven't been trying to work with you, exactly what in the hell have I been doing for the past month with you??????????????????????

The only difference between keyser and Shaliza is keyser has more tact. But neither are offering a solution.

No shit.



I heart Epass.

From Keyser:

The problem is still unsolved. We still haven't had the original $ returned to us from your bank. We are still working to solve this and the money from your transfer on August 28th can't be returned to you until we receive the money back from your bank.

----------------

But now he's checking on it to see why it hasnt posted!

Give me a fucking break.

And for the nut huggers, the only reason they put the money in my Epass account is because I waged war on them for about 15 days prior! And thats the truth! But again what good did it do if I wasnt supposed to touch it?

They have a rep that goes by the fake name "keyser soze" from a fucking gangster movie.. and on top of that: hes the best, most repsected representative.. hahaha

considering the scumbag company that formerly owned or was
part of epass,
why
any of this shit suprises anyone is beyond me.
why the sheep continue to line up for the slaughter,
well that's no surprise all things considered,
stand up guys, big post counts, contests and all
that sheep shit

The bank has now closed and I still dont have my money, no matter how you spin it your time limit has passed! Should I be suprised?

And even though keyser requested for me to speak to him threw email he still hasnt replied to the one I sent this morning!

Dido
EpassPorte Rocks we pay out 100s of our affiliates with them monthly never any problems:thumbsup

shaliza shut up already and stop acting like an idiot. You are making epass look even worse then it was!!! don't make me drive there and slap your loud ass mouth.

Why do you haveto say howmuch money is in question? 200 bux?

you'r hopping that we are all gonna say "fuck this its some noobs 200 bux and just laught at him!"

you shoud be fired for your loud mouth, not being professional at all!!!

it doesn't matter howmuch money it is! that was never the concern!

he wants his money, he doesn't have the money! its simple.

She never mentioned the amount, she was trying to make light of the situation and direct attention else ware. But the amount was never the concern. Its the principle of the matter. I don't care who you are, I doubt anyone on this board would stand down and let a company screw them out of their money regardless of the dollar amount.

This wasn't some affiliate payment or something, I sold some domains and never got my money because epass has made a giant mess. I'm not rich, I'm just a regular guy trying to make a living. I live in one of the most expensive areas in the U.S. and for the last 6 months or so I've been shopping for my first loft/apartment. Every dollar counts!

If you went out to dinner and they overcharged your credit card for several hundred would you say "oh well, it was only a few hundred"? Or would you get the situation ironed out?

To me shaliza's responses are obvious and I'm not worried about people falling for it. I'm sure there are a handful of kids that are on this forum that can easily be swayed. But for the most part whether people post or not I think people are getting the point about this company.



By the way mr o still isnt responding to my email although he requested it.

I guess it's easier for him to change his name than the company he works for!

glad to see someone else is noticing this

nice to see all the typical ass kissers come out and make their "we pay hundreds of affiliates a month and never had an issue!" statements...LOL...that gets about as old as epassportes idiotic ways