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Again
1. why gift account holder cant have the previlage to grant gift account even though i already verified my account with my cc?
2. why gift account holder that already done a verification using their cc still cant have daily load / withdrawal limit increase? |
I remember i tried to register there once , and after i finished it asked me to supply the bill figure at my cc statement in order to activate my card .
Thing is that international bills are not placed right away , usually i can see it my online bank after 3-5 days . But they said it's must be done with in 24 hours , so it was actually impossible to register cc with them . |
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Hi Chris! This is an excellent idea. We will add this to the list of features we are working on. |
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Previously the process required the account holder to provide either a copy of ID or part of the credit card number on file to ensure it was the right person requesting the change. |
Most of the time I can do daily atm withdrawls just fine. But sometimes, on the day after the first day withdrawl it shows online I can do it but at the ATM it's a no go...
Is this a restriction based on our time differences? |
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How do I get an account with you if my bank, based in the UK, does not have records of the verification pending charges that you place during the set-up process? I have tried to set-up an account twice now.
Oh and when can I get a user name starting with the letter 's'? |
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I haven't tried recently but unless it's changed it's impossible for many people outside of the USA to join. It'd make much more sense simply to charge a small amount using a specific code as a ref and allow a decent time limit to come back with this code much the same way that PP does. |
where's the reply to my question ?
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1. ask Paypal how they do it (for free) 2. according to your boss it was in beta testing last year in november - i still have that email 3. not having this option makes Epassporte useless for me, cause i can not use it for official business. because therefore i need to be able to get the money to my bank account |
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History is limited and it is an issue that we can't control. Historical data resides on the Visa system of our backend processor. We can grab most data for a period, but it can't be relied upon, in our view, for accounting accuracy. We are currently working on a system that will give you history from Day 1, although Day 1 will be when we launch that serve. I wish my answer could be "Problem solved" but its just "being worked on" as of now. C |
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The answer would be NO. People pay if they want, we do not force them. Rape implies force. To my knowldge I have only forced 3 people to buy an ePassporte card. But they wouldn't call it rape. Any more questions? Seriosly, we are allowed to charge what we like and consumers are free to buy or not. This is a market economy. C |
When the electron card expires do we have to request for a new card?
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No, we will automatically renew your card and mail it to you if you have sufficient funds to cover the annula fees. |
Hi Sorry for the delay. Here are your answers
1. We do this for security purposes however if you log into your ePassporte account and send Customer Service a message from the message center we will check to see if you qualify for an exception to this rule. 2. Please send a message to the Customer Service Department via the Message Center and we will send you the forms to increase your limits. Quote:
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Rather strange seeing all the ePassporte reps that are "secretly" members of GFY leaping out of the woodwork.
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Ok next question, why don't you allow to withdrawal to bank accounts within Europe like paypal does (without any fees over 100hahaha8364; I may add)?
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Chris, I read somewhere you wrote that users of epassporte should exercise the same caveat-emptor discretion and care when using the card as they do when using cash. I'm sure many people are having a hard time divorcing the electronic "transaction infrastructure" from the expectation that the provider of that infrastructure will, essentially, protect them from their own fuckups and lapses of judgement. I expect that posture towards electronic commerce will be unpopular among those who make a lot of money providing "fool's insurance", as well as payments infrastructure. My question is, what plans does epassporte have to further "get out of the way" of the transactions and allow transactors to seek accountability, culpability and legal redress between themselves and not hold the 3rd party liable? I'm especially curious about your consumer-oriented marketing plans. 2hp |
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For the most part I love epassporte, have been using them for a while and am happy with the service
there is one thing that really really urks me thou Have had quite a few bad experiences actually This actually happened recently. I try to make a purchase but the card doesnt go through. However the $ does get charged. In order to get the $ back I have to either wait 30 days or get the company to fax something. Thats really something you should fix. We should be able to do charge backs. Expecially in circumstances like this where the charge will pend for 30 days and then just get removed. But I cant touch my hard earned $. Thanks other then that great service. |
2hp
Great question. First, remember we are a Visa branded product, as well as a wallet. So we have their rules to abide by, along with our risk controls, etc... Secondly, the answer that you really want (and the one that I would like to give) is we plan to immediately get out of the way and let the market sort this out. Unfortunately, I can't give that answer. The reality is that the sytem has been, in my opoinion, rigged, in favor if the banks (they own it) while making it appear to the public as if it were designed for their protection. Bottom line is that the banks that issue or acquire transactions online will never be at risk, and the cardholder won't either. its the Merchant (thats all of us btw) that will always eat the costs, fines, fees and take the balme for data base losses, etc... In our wallet environment we actually see very little need for our intervention in matter of a dispute between 2 or more parties paying for goods and services and using ePassporte as their currency. So in that resepct, your point is being made and it works. Outside of that environment...I do not see it happening soon. I would help organize the revolution if we could get a true force together. But the fact that we are all slaves to virtual monopolies, in that we can't sell without their OK, means we are pretty much trapped. |
peoples whos cards expire next month when do we get the new ones? would be nice to have it when it expires
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This is a system issue for all cards, not just ePassporte. When you attempt to use the card, an authorization is sought. If you have sufficient funds, the Visa system allows the Merchant to lock those funds and to settle in a few days, in most cases. Unless the Merchant releases the auth, the open to buy is decreased. There is nothign to chage back because the transaction did not close. Our CS can help you to get the pending auth dropped, however this is difficult as most merchants will say they are shipping or something. |
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I and many other Epassporte users outside the U.S. have been waiting for this and now you're saying Epassporte doesn't even know how to get this done. That's just GREAT. If you're saying: "ePassporte is the innovative leader in the payment industry" then in my opinion Epassporte must be able to get this done themself and not ask for a solution on GoFuckYourself. It's just that I am very disappointed hearing this now. |
Hi,
Can I withdraw money via a check mailed to me using epassporte, the way I do with paypal? |
I'm in the U.S.
Why does it take less than one minute to load my epass account from my bank card but 8 days to transfer money from my epass to that same bank account? 8 days is way too long... Paypal does it in 2 days. Is there anyway to speed this process up? Also, is there any chance that you will be eliminating the initial and annual fee for the bank card? I think a lot more people would get it then. It would increase exposure for you guys too. I've actually had conversations with tellers and clerks about my Paypal card...I don't have an Epass card because I think it should be free. Btw...I use your service regularly and I happy with it aside from the above. |
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On the 28th day of the month it expires, ePassporte will automatically renew your Virtual Visa account by debiting $5.00 US to cover the renewal fee. Once renewed, a new CVV2 and expiration date will be sent to your ePassporte Message Center inbox. Visa Electron Renewal: A new Electron card will be automatically ordered on the first day of the month the card expires and your account will be debited $35.00 to cover the renewal fee. Your new Visa Electron card will be mailed to the address on file, which normally takes between 2-6 weeks depending on your location. Please note that this new card will not work until the expiration month ends, so please don't be too quick to discard your current card when the new one arrives. |
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2hp |
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In terms of coming on to GFY and asking for help, isn?t this a chat board? I mean don?t others come here to ask questions and look for services? Why am I ridiculed for doing so? The fact that I want to provide you with the services you want is making you angry. I am not perfect by any means and I am not ashamed to ask my fellow peers in my industry for help. |
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