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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 08-02-2006, 05:00 PM   #1
teksonline
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Join Date: Jan 2005
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Posts: 2,904
textbill.com - wake up and work for a change

Starting to wonder if this is a garage based operation..

Absolutely no data from sales, can't even get an email sent if someone ordered something, heaven forbid I log into the admin panel and can figure anything how... God forbid I have a customer billing problem, I could'nt help them.. there aint even a webmaster refund option lol

And now to top it off your web page don't even load

http://www.textbill.com/public/home.php?wid=0&lang=en
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Old 08-02-2006, 05:04 PM   #2
jimmy-3-way
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Loads fine here.
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Old 08-02-2006, 05:05 PM   #3
teksonline
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it crashes every other minute

Parse error: parse error, unexpected T_BREAK in /home/textbill/public_html/public/modules/mod_mainmenu.php on line 69

oh yeah how the fuck i even get my money????
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Old 08-02-2006, 05:07 PM   #4
modF
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Seems to load for me. Their live service people appear to be online, perhaps you should hit them up.
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Old 08-02-2006, 05:11 PM   #5
TextBill_ben
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Join Date: Aug 2006
Posts: 31
Hello - Textbill admin here...

Hey guys,

We just updated(as in the last 5 mins) our site with some critical security 'patches'.

Good timing i suppose here, the site may have been unavailable for a total of 2 minutes max whilst files FTP was in progress.

Ben Ingram
TextBill
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Old 08-02-2006, 05:26 PM   #6
TextBill_ben
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Questions?

Hello Teksonline,

I try to keep on top of about 50 different forums, but in any case - we are always available to answer any questions - by clicking the 'live assist' button on our site, or by email [email protected] - msn/skype/icq etc

In the meanwhile if you have questions you may ICQ me directly 293-040-293

Kind regards,
Ben Ingram
TextBill

To answer your comments... >

Quote:
Originally Posted by teksonline
Absolutely no data from sales, can't even get an email sent if someone ordered something
I am not quite sure what you mean by 'no data from sales' - Every single transaction is available real time in reports, by date, by product, by 'reseller' etc?
Also there are options whether you wish to be notified upon EACH sale, aggregated daily or weekly (or not at all)

Quote:
Originally Posted by teksonline
Starting to wonder if this is a garage based operation..
We have currently have 4 offices in 3 countries (Canada, 2 in the United Kingdom and Romania)

Quote:
Originally Posted by teksonline
heaven forbid I log into the admin panel and can figure anything how...
We are online to assist webmasters (FREE of course) pretty much 24x7x365. Our tech support can help with any aspect of billing - from, technical integration with your site, navigation and use of our system, marketing program advice, even supplying sample code, or debugging your code!

Quote:
Originally Posted by teksonline
God forbid I have a customer billing problem, I could'nt help them.. there aint even a webmaster refund option lol anything how...
There is a REFUND option in the public area of the site - Main Menu - Request Refund.

Last edited by TextBill_ben; 08-02-2006 at 05:28 PM..
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