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Old 07-28-2006, 08:26 AM   #1
s9ann0
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Join Date: Sep 2001
Location: Boston
Posts: 4,873
epassporte sucks!

So I tried to signup an epassporte again, it said my email [email protected] is not allowed so I had to use [email protected]!?

Then it said my card is blocked so I phoned customer service. When I got thru the woman said that I would have to verify my account because I tried to signup before and didn't verify the card. So I have to send in photocopies of ID, the card and all sorts of other things, I said ok I want to do it, she sounded hassled and put me on hold. She came back and said the email was sent. I asked why my email was blocked? She said the system was very sensitive but wouldn't say why my email wasn't allowed.

I got the email now I have to fill this document in and send all my ID but the document doesn't have a tracking number so I am suppossed to ring back customer service again to get it...

can I be arsed?

not really!
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Old 07-28-2006, 08:29 AM   #2
DEA - banned for life
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Join Date: Nov 2004
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its alot of hassles soemtimes to get up with epass but well worth the trouble..took me months but its all good now
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Old 07-28-2006, 08:29 AM   #3
bobby666
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never had such probs -epassporte always worked fine 4 me
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Old 07-28-2006, 08:31 AM   #4
Michael O
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Quote:
Originally Posted by spanno
So I tried to signup an epassporte again, it said my email [email protected] is not allowed so I had to use [email protected]!?

Then it said my card is blocked so I phoned customer service. When I got thru the woman said that I would have to verify my account because I tried to signup before and didn't verify the card. So I have to send in photocopies of ID, the card and all sorts of other things, I said ok I want to do it, she sounded hassled and put me on hold. She came back and said the email was sent. I asked why my email was blocked? She said the system was very sensitive but wouldn't say why my email wasn't allowed.

I got the email now I have to fill this document in and send all my ID but the document doesn't have a tracking number so I am suppossed to ring back customer service again to get it...

can I be arsed?

not really!

Leave the ticket number blank and email it to me michael.olsen /*at*/ epassporte . com and we will get you setup with an account.
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Old 07-28-2006, 08:32 AM   #5
Big_Red
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this is so fucking crazy. epassporte works always fine and dandy for me.
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Old 07-28-2006, 08:32 AM   #6
s9ann0
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I don't have a scanner to scan my card and we don't have a government photoID in UK so I don't think its worth calling to get the case number
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Old 07-28-2006, 08:44 AM   #7
Pimpin_J
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So much epass trouble on the boards.
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Old 07-28-2006, 09:45 AM   #8
Kimo
...
 
Join Date: Jan 2006
Location: Maryland ICQ:87038677
Posts: 11,542
epassporte works fine for me
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Old 07-28-2006, 09:51 AM   #9
BVNetwork
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Join Date: Jul 2006
Posts: 20
We have been waiting over a month to get our account set up sent the wire on 6-14-06 and they claim they "lost" it ..


Go figure.
BVNetwork
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Old 07-28-2006, 10:27 AM   #10
Michael O
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Quote:
Originally Posted by BVNetwork
We have been waiting over a month to get our account set up sent the wire on 6-14-06 and they claim they "lost" it ..


Go figure.
BVNetwork
Hit me up so we can do another check.
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Old 07-28-2006, 10:43 AM   #11
s9ann0
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ok I am getting some help now hopefully I can get setup
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