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| Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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05-11-2006, 03:54 PM
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#1 |
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ex-TeenGodFather
Industry Role:
Join Date: Nov 2001
Location: Suomi Finland Perkele
Posts: 20,306
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Netiquette question
I just asked for some support for something and it was quickly resolved. Which is always nice.
Anyhow, what do you think.. should I waste the support-dudes time by just sending a quick 'thank you' mail? That's basically useless mail. So which is better in your opinion. Option a: 1) Send support ticket 2) Get it resolved and be happy Option b: 1) Send support ticket 2) Get it resolved and be happy 3) Send back a 'thanks' message
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..and I'm off. |
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05-11-2006, 03:58 PM
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#2 |
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Confirmed User
Join Date: Dec 2002
Location: Sweden/Spain you sum bitch!
Posts: 6,576
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Send a thx... supports sucks so often, they deserve to hear if they do something right.
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05-11-2006, 04:02 PM
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#3 |
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ex-TeenGodFather
Industry Role:
Join Date: Nov 2001
Location: Suomi Finland Perkele
Posts: 20,306
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Yeah, I usually do. But I just want to know which is expected of me. I don't want to waste anyones time.. Not that reading a 'thanks' message takes a lot of time. But depending on the volume of support-tickets they have to handle and such, cluttering them with non-'business' mails could get annoying.
..and getting a reply from someone who actually is a support guy would be nice too. 
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..and I'm off. |
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05-11-2006, 04:03 PM
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#4 |
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Do Fun Shit.
Industry Role:
Join Date: Dec 2004
Location: OC
Posts: 13,393
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I always send out thanks to people that actually provide useful support.
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 “I have the simplest tastes. I am always satisfied with the best.” -Oscar Wilde |
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05-11-2006, 04:03 PM
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#5 | |
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ex-TeenGodFather
Industry Role:
Join Date: Nov 2001
Location: Suomi Finland Perkele
Posts: 20,306
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Quote:
You should learn netiquette and stay the fuck out of adult boards and harass someone who doesn't yet know what a tool you are. 
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..and I'm off. |
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05-11-2006, 04:06 PM
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#6 | |
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Confirmed User
Join Date: Dec 2002
Location: Sweden/Spain you sum bitch!
Posts: 6,576
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Quote:
Dude... you are so fucking stupid... in fact a whole industry thinks so. Just kill yourself please.
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05-11-2006, 06:24 PM
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#7 |
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I need a beer
 
Industry Role:
Join Date: Jun 2002
Location: ♠ Toiletville ♠
Posts: 133,944
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Everybody appreciates a thank you..
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05-11-2006, 07:17 PM
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#8 | |
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Confirmed User
Join Date: Aug 2004
Location: New York
Posts: 286
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Quote:
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