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Old 05-11-2006, 03:54 PM  
Jakke PNG
ex-TeenGodFather
 
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Join Date: Nov 2001
Location: Suomi Finland Perkele
Posts: 20,306
Netiquette question

I just asked for some support for something and it was quickly resolved. Which is always nice.

Anyhow,
what do you think.. should I waste the support-dudes time by just sending a quick 'thank you' mail? That's basically useless mail.

So which is better in your opinion.
Option a:
1) Send support ticket
2) Get it resolved and be happy

Option b:
1) Send support ticket
2) Get it resolved and be happy
3) Send back a 'thanks' message
__________________
..and I'm off.
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