CCBill: What's up with this?

[Ian]

I know you have you're ups and downs but over the last 2 days i've seen this a lot:

"Unrecoverable Error"

Might explain 2 really slow days?

I know nothing's ever wrong on your end so it must be on my end, just thought you'd like to know just the same as a courtesy.

[Sebastian Sands]

They are doing maintenance, I have that error too.. I had a couple of denials in a row with the reason being 999 whatever that is. SUCKS

[mrvercetti]

hey Bro,
dont wait on those things, contact them asap, u dont want anyone fooling arround with ur accounts...

[Ian]

Over the years i've called a few times. Always my problem, not theirs. Stopped calling because the song remains the same. This too shall pass.

[Gman.357]

All I can say is that yesterday in particular was a very strange day. Turned out to be the lowest signup producing day I've seen in about 3 or 4 years on CCbill. However, the thing that really makes it unusual is that the day previous to this was a near record-setting sales day! Go figure.

[gooddomains]

usual ups and downs

[Edgey Boy]

i got this wierd denial message along with the 999 message too.. "was declined due to Your account is currently being processed, please check the website you are joining to see if you have access. If not, please contact [email protected]."

[phuner]

CCBill stats doesnt work, i have 0 clicks/sales/everything in this whole month?!?! WTF

[xclusive]

hope they get it fixed soon

[Scotty.T]

Literally just happened for me. I was checking one days stats and OK, moved on to next days and it went tits up!!!

[kamtcho]

i got no stat for whole year

[Jay_StandAhead]

I'm seeing 6000 raws and 0 uniques or form hits for most programs, but some of them are ok

is this shit normal??

[Sven-David]

very uncool, is this a single event or did anyone had these kind of problems before?

[Gman.357]

Originally Posted by Jay[neX]

I'm seeing 6000 raws and 0 uniques or form hits for most programs, but some of them are ok

is this shit normal??

I would say no. In the last 5 or so years that I've been using CCBill processing, I've never seen such a wild flux in reported sales as I have the past day or so (not to mention unusual system error messages).

[Nicky]

Originally Posted by Gman.357

I would say no. In the last 5 or so years that I've been using CCBill processing, I've never seen such a wild flux in reported sales as I have the past day or so (not to mention unusual system error messages).

same here, accually last 4-5 days

[the real magoo]

0 signups yesterday
for the first time in 3 years

[phuner]

Originally Posted by kamtcho

i got no stat for whole year

i can't fuckin believe it... check this reply:

------------
Dear Webmaster

I was unable to recreate the error you received when I ran a transaction
report on your account. Please try running the report again.

ThankYou
------------

They aren't even aware of this problem.

[chadglni]

Originally Posted by Ian

Over the years i've called a few times. Always my problem, not theirs. Stopped calling because the song remains the same. This too shall pass.

Damn I'm glad I'm not the only one that notices. It does not matter the error, or how many people see it, the story remains. "Everything looks good here, must be on your end".

[Jay_StandAhead]

that's why I hate ccbills sponsors. Get yourself a real affiliate program for god sakes, nats is so cheap

[phuner]

I hate that unprofessional response from CCBill - "Everything looks good here, must be on your end".

CCBill GFY

[FetishTom]

Interesting as we had 22 sales Monday, 17 sales on Tuesday and 2 yesterday which is our lowest since like whenever!

...but I put this down to the fact that people the world over wake up some days and collectively decide not to buy porn!

[jjsporn]

Originally Posted by Jay[neX]

I'm seeing 6000 raws and 0 uniques or form hits for most programs, but some of them are ok

is this shit normal??

with CCBill yes, I went 13 months sending tons of hits and NO sales until i started bitching on the boards then, lo and behold, the sales started to trickle in. That was three months ago and they are back to a 1:750 for me this month which is BS compared to others I use.

[bellskids]

why would you send big traffic for over a year if you didnt make a single sale?

[Gottis]

Because they aren't sending big traffic

[jjsporn]

Originally Posted by bellskids

why would you send big traffic for over a year if you didnt make a single sale?

the sites were up and no maintainence and personal life was in the toliet so i wasn't paying attention. i rarely do

[European Lee]

Originally Posted by bellskids

why would you send big traffic for over a year if you didnt make a single sale?

Because to some people, 10 hits a day is big traffic.

Regards,

Lee

[marketsmart]

i sale big traffic... 10 hits for $400...

[Ian]

Any news this morning? Hope today is a better day.

[loco12]

Sales have been up and down the last week and a half. Before that smooth sailing. The last couple of days have been very poor.

[scardog]

Yesterday slow. Today crawling.

[SlamDesigns]

I have had one sale with CCBill sponsors since February 24th. They tell me "it's not their fault". Seems pretty fucking funny that I would drop from 1:423 to 1:10,000+. Not saying they are scamming...but something is definitely wrong.

[Yngwie]

Originally Posted by marketsmart

i sale big traffic... 10 hits for $400...

holy shit! Count me in! I'll give ya $20 instead. lol ;)

[scardog]

Something is definitely wrong.

[corvette]

Just saw this, you guys may be referring to the maintenance we did last night, below is what was posted in our admin yesterday evening?as far as sales go, if you think that things are not working correctly, I suggest a test with your own credit card, if you notice anything weird regarding that, let us know. My icq # is in my profile, if you need to get hold of myself

-Mark



IMPORTANT INFORMATION REGARDING YOUR CCBILL SERVICE

On Wednesday, April 26, 2006 we will conduct a short, 30 minute maintenance on our CCBill systems, which could cause intermittent connectivity issues when you attempt to update or add account information to the CCBill System5 Admin. This maintenance window is scheduled to begin at 11:00 p.m., Arizona Time.

PLEASE NOTE: This maintenance will ONLY affect your ability to view and update your Account information during the noted window of time, and transaction data will NOT be affected.

[realed]

it was certainly a lot longer than 30 minutes.. more like 8 hours or so

Terry

[cams2chat]

Originally Posted by FetishTom

Interesting as we had 22 sales Monday, 17 sales on Tuesday and 2 yesterday which is our lowest since like whenever!

...but I put this down to the fact that people the world over wake up some days and collectively decide not to buy porn!

I had one of those days Tuesday for some reason but both processors slow. I put it down to Shit happens!

Yesterday was an above average midweek day for me.

[vulpes69]

[QUOTE=corvette]?as far as sales go, if you think that things are not working correctly, I suggest a test with your own credit card, if you notice anything weird regarding that, let us know. My icq # is in my profile, if you need to get hold of myself

-Mark

So all these people are having the same problem at the same time and you guys have not noticed anything? your reps are still claiming everything is fine on your end? no comment on the Unrecoverable Errors people are getting? That is some good, honest customer service.

ps- I am aware I am using a fake name and no I don't work for another billing company

[V_RocKs]

Originally Posted by Ian

Over the years i've called a few times. Always my problem, not theirs. Stopped calling because the song remains the same. This too shall pass.

Exactly...

[corvette]

Originally Posted by vulpes69

So all these people are having the same problem at the same time and you guys have not noticed anything? your reps are still claiming everything is fine on your end? no comment on the Unrecoverable Errors people are getting? That is some good, honest customer service.

ps- I am aware I am using a fake name and no I don't work for another billing company

As the comment about the ?unrecoverable error? was made approximately around the time of our scheduled maintenance, it sounded like he received that error in our admin?we posted the message in order to inform our clients that the maintenance ?could cause intermittent connectivity issues when you attempt to update or add account information to the CCBill System5 Admin.?

We are running sales through as normal, declines are normal, if a consumer pulls their card out and signs up to your site, it will most likely go through, if when you test it, it doesn?t, icq me, I will look at it myself

[Ian]

Corvette, it's been another slow day, 3rd in a row. Are sales down for that period all over or is there a router down in the town next to my servers.

I'm not pissed just curious.

[SlamDesigns]

Corvette, explain something to me then. I went from doing 1:423 in Febraury to doing 1:10,000+ over the past 2 months. In February, I wasn't even promoting CCBill sponsors that hard, and still pulled out a decent ratio. So over the past couple of months, I've poured a LOT of time (which equals money, to me) into promoting mostly CCBill sponsors...and haven't made but one sale...and that was me doing a test sign-up.

If my sales had declined across the board that badly, then I would blame it on the economy, gas prices, fucking Martians, something...but it's only CCBill sponsors that are down that bad. Yes, my other sponsors have declined slightly...but that's because I haven't been promoting them as hard.

I'm not accusing CCBill of doing anything on purpose, but it's an undeniable fact that my sales have completely died since you did the "upgrade" over there...so that tells me that something ain't right!

[CyberHustler]

i don't fuck with 'em

[Gman.357]

Originally Posted by FetishTom

Interesting as we had 22 sales Monday, 17 sales on Tuesday and 2 yesterday which is our lowest since like whenever!

...but I put this down to the fact that people the world over wake up some days and collectively decide not to buy porn!

Yep. Similar story here. Big day monday, Tuesday was average, then the bottom fell out on Wednesday for absolutely no reason. In fact, overall traffic that day was up by 20% to all our feeder sites and affiliates had just received a handful of new hosted galleries to promote, so sales should have been rocking.

Today seems better, but still nowhere near average.

[BlingDaddy]

[QUOTE=vulpes69]

Originally Posted by corvette

?as far as sales go, if you think that things are not working correctly, I suggest a test with your own credit card, if you notice anything weird regarding that, let us know. My icq # is in my profile, if you need to get hold of myself

-Mark

So all these people are having the same problem at the same time and you guys have not noticed anything? your reps are still claiming everything is fine on your end? no comment on the Unrecoverable Errors people are getting? That is some good, honest customer service.

ps- I am aware I am using a fake name and no I don't work for another billing company

[killshot]

A slow month for me but i dont blame ccbill for it.
One thing I have noticed is a higher than normal amount of Pre-auth SC declines.

[madawgz]

i dont seem to have any problems with ccbill...

[phuner]

Originally Posted by corvette

I suggest a test with your own credit card, if you notice anything weird regarding that, let us know.

I've tried to test signup with my credit card, and i get this: "credit card declined by bank".
I called my bank and they told me they didn't get any request for transaction which means they didn't decline my card.

So where is the problem???

P.S.
I have 0 chargebacks/refunds with that credit card, so it's not possible that i'm on ccbill 'blacklist'.

[corvette]

phuner, icq me or email me with the email addy you used to sign up

[email protected]

ian, expect to get contacted soon

[SlamDesigns]

Heh, guess my comments are just going to be ignored.

[scardog]

Originally Posted by phuner

I've tried to test signup with my credit card, and i get this: "credit card declined by bank".
I called my bank and they told me they didn't get any request for transaction which means they didn't decline my card.

So where is the problem???

P.S.
I have 0 chargebacks/refunds with that credit card, so it's not possible that i'm on ccbill 'blacklist'.

Let us know what you find out!!!

CCbill is tops in my book. If there is a problem, it is important we let them know. If they see a problem, there could be no reason I can think of that they wouldn't want to process more sales.