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View Poll Results: Do you think you should be able to pull a report past 3 months in Epasporte?
yes ofcoarse 33 76.74%
no why would I want to do that? 6 13.95%
Epassporte I done with them 4 9.30%
Multiple Choice Poll. Voters: 43. You may not vote on this poll

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Old 04-13-2006, 10:09 PM   #1
BluMedia
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:mad Webmasters Against Epassporte (please read)

I know alot of us have had problems with Epassporte. Well I have about had it. I have had funds disappear then reappear, emailed the owner and a couple other people but never get any emails back. I have called the worthless customer support. Ok so things are really bad but the thing that I just don't get it why the fuck can't I pull a report for all transactions? Our accountant is pulling her hair out because she can't even pull a report for longer than the past 3 months. This is just ridiculous. I consider Epassporte like a bank so imagine if you logged online to your regular bank and could only see the past 3 months of transactions, I think you would be pissed off. So this thread is to let Epassporte know we need things improved. This is only one problem, but I think this one really needs attention. Some competition is going to come soon and I will dump Epassporte in a heartbeat and never look back unless things get better.

Mark
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Old 04-13-2006, 10:11 PM   #2
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I like epass
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Old 04-13-2006, 10:18 PM   #3
wdforty
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Step 1 - Take a deep breathe,
Step 2 - Email michael.olsen[[at]]epassporte.com and ask for your transaction history.
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Old 04-13-2006, 10:40 PM   #4
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Old 04-13-2006, 10:59 PM   #5
madawgz
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epassporte rules! so what if you cant get your records from 3 months ago?
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Old 04-13-2006, 11:01 PM   #6
fris
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epass rocks, been using them for over a year, makes everything better
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Old 04-13-2006, 11:18 PM   #7
OY
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Dumbest poll I have seen in a while
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Old 04-14-2006, 12:21 AM   #8
woj
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yea, this issue has been brought up many times before... It would be awesome if they could just include an option to export transactions for a certain time range in a csv format... Even a pretty shitty programmer could put that together in a few hours tops...
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Old 04-14-2006, 12:25 AM   #9
Tedrick
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<<Dumbest poll I have seen in a while>>

Dumbest post...

Anyway - hopefully Mike can help you out. It is odd you can't view more than 3 months of data - any financial institution should allow you to view past records with out a problem. Obviously some people haven't had the need to so they think that must apply to everyone.
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Old 04-14-2006, 12:26 AM   #10
TreasureBucks
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Quote:
Originally Posted by madawgz
epassporte rules! so what if you cant get your records from 3 months ago?
becuase some people pay their taxes and like to be honest
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Old 04-14-2006, 12:38 AM   #11
Marcus
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I love epassporte. But I do hope they come up with a searchable transaction history, like paypal has.
I makes it a lot easier when doing taxes
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Old 04-14-2006, 12:51 AM   #12
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If you pay taxes, then why do you use epassporte? )

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Old 04-14-2006, 01:28 AM   #13
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Send email to [email protected] and they will send back the satament.

I got 2 years old statement last week.
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Old 04-14-2006, 02:15 AM   #14
Antonio
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Quote:
Originally Posted by PicBar
Send email to [email protected] and they will send back the satament.

I got 2 years old statement last week.
don't listen to this guy ^^^^ , come to GFY and cry instead
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Old 04-14-2006, 03:26 AM   #15
HairToStay
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Yes, ePassporte rocks, but it would be nice to look back within the past year and see all transactions. We should not have to email a customer service rep to request this.

As for competition, would you sign up with them right away? Gee, let's see. Bright Pay. Storm Pay. Money Bookers. Ikobo. Fire Pay.
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Old 04-14-2006, 03:35 AM   #16
RayBonga
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I love ePassporte.

To me it's just the easiest way to receive money.

It would be nice if you could check older transactions though.
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Old 04-14-2006, 05:01 AM   #17
Michael O
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Quote:
Originally Posted by BluMedia
I know alot of us have had problems with Epassporte. Well I have about had it. I have had funds disappear then reappear, emailed the owner and a couple other people but never get any emails back. I have called the worthless customer support. Ok so things are really bad but the thing that I just don't get it why the fuck can't I pull a report for all transactions? Our accountant is pulling her hair out because she can't even pull a report for longer than the past 3 months. This is just ridiculous. I consider Epassporte like a bank so imagine if you logged online to your regular bank and could only see the past 3 months of transactions, I think you would be pissed off. So this thread is to let Epassporte know we need things improved. This is only one problem, but I think this one really needs attention. Some competition is going to come soon and I will dump Epassporte in a heartbeat and never look back unless things get better.

Mark

Email me your account name and the period you want the statement for and I will make sure it mailed to your ePassporte email.
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Old 04-14-2006, 05:02 AM   #18
Manowar
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epassporte rocks.
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Old 04-14-2006, 05:08 AM   #19
marko13
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i liked it epass because is the fastest payment system for me... (and i need that) but maybe they should get better thei service... let's say when they charge for new virtual or plastic card they should send whole transaction within the period...
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Old 04-14-2006, 05:12 AM   #20
Michael O
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Saw your email I hit the boards before my email.
I will make sure you get it today.
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Old 04-14-2006, 05:15 AM   #21
lakroze
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I like epass...
Really


but I dont mind to a alternative - the competition i always good (even for epass)
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Old 04-14-2006, 07:18 AM   #22
KitA
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i like epass...and i am voting for epass
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Old 04-14-2006, 07:28 AM   #23
Matt_WildCash
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Most banks I know only allow 3 months online statements then archive the data. Perhaps Epassporte ran into database issues and had to do the same.

Would be nice to see 12 months statements with them though I agree.

Matt
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Old 04-14-2006, 07:32 AM   #24
JFK
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Old 04-14-2006, 07:40 AM   #25
DamageX
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Quote:
Originally Posted by Egomancer
If you pay taxes, then why do you use epassporte? )

Egomancer
Dude, do yourself a favour, stop posting. You keep looking dumber and dumber for every post you make...
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Old 04-14-2006, 07:41 AM   #26
Thunders
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That pending fee really blows my mind.. fortunatly there are sponsors that create epass accounts for us..
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