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Old 03-28-2006, 07:38 PM   #1
DirtyJ_ExtendedMarketing
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epassportes award winning customer support

get this.. 3 weeks ago i ask epassporte to remove my bank account associated with withdraws, because its no longer valid.

I wait a week, no response. I email again. This time Im told it has been forwarded to technical support and will be answered shortly. I wait a week. No response.. I email a 3rd time.. I get an email the same day telling me to call a phone #.

I call, tell my story, get transfered, tell my story again. Guy is completely snotty and tells me "yah, yah, shows right here in the system, 7 days to complete.. its only been five.. so whats your problem?" i ask him.. "so your SURE in 2 days this will be removed?" he says "definetly" I hang up...

its been atleast 7 days longer.. still not removed.. All I want to do is put a new bank account on my epassporte account, to transfer money. So I email them again.. no response yet... FINALLY, i have seen the great support epassporte has offered to SOO MANY OTHERS...
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Old 03-28-2006, 11:17 PM   #2
alan-l
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welcome to the club
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Old 03-29-2006, 04:49 AM   #3
Michael O
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Quote:
Originally Posted by DirtyJ_ExtendedMarketing
get this.. 3 weeks ago i ask epassporte to remove my bank account associated with withdraws, because its no longer valid.

I wait a week, no response. I email again. This time Im told it has been forwarded to technical support and will be answered shortly. I wait a week. No response.. I email a 3rd time.. I get an email the same day telling me to call a phone #.

I call, tell my story, get transfered, tell my story again. Guy is completely snotty and tells me "yah, yah, shows right here in the system, 7 days to complete.. its only been five.. so whats your problem?" i ask him.. "so your SURE in 2 days this will be removed?" he says "definetly" I hang up...

its been atleast 7 days longer.. still not removed.. All I want to do is put a new bank account on my epassporte account, to transfer money. So I email them again.. no response yet... FINALLY, i have seen the great support epassporte has offered to SOO MANY OTHERS...

Please contact me me with your account name from your ePassporte email and I will make sure the bank account is removed.
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Old 03-29-2006, 05:06 AM   #4
karlm
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Epass how hard is it to sort out customer support?
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Old 03-29-2006, 05:15 AM   #5
Twisted Dave
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HA! try payPal... they're hahahahas.

Freeeeeeeeeze your money at the drop of a dollar.
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Custom Cartoon Mascots - ICQ: 243355699, Email: [email protected] or Click Sig - 15% referrals. Send me clients, make money!
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