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-   -   epassportes award winning customer support (https://gfy.com/showthread.php?t=592016)

DirtyJ_ExtendedMarketing 03-28-2006 07:38 PM

epassportes award winning customer support
 
get this.. 3 weeks ago i ask epassporte to remove my bank account associated with withdraws, because its no longer valid.

I wait a week, no response. I email again. This time Im told it has been forwarded to technical support and will be answered shortly. I wait a week. No response.. I email a 3rd time.. I get an email the same day telling me to call a phone #.

I call, tell my story, get transfered, tell my story again. Guy is completely snotty and tells me "yah, yah, shows right here in the system, 7 days to complete.. its only been five.. so whats your problem?" i ask him.. "so your SURE in 2 days this will be removed?" he says "definetly" I hang up...

its been atleast 7 days longer.. still not removed.. All I want to do is put a new bank account on my epassporte account, to transfer money. So I email them again.. no response yet... FINALLY, i have seen the great support epassporte has offered to SOO MANY OTHERS...

alan-l 03-28-2006 11:17 PM

welcome to the club :) :GFYBand :drinkup

Michael O 03-29-2006 04:49 AM

Quote:

Originally Posted by DirtyJ_ExtendedMarketing
get this.. 3 weeks ago i ask epassporte to remove my bank account associated with withdraws, because its no longer valid.

I wait a week, no response. I email again. This time Im told it has been forwarded to technical support and will be answered shortly. I wait a week. No response.. I email a 3rd time.. I get an email the same day telling me to call a phone #.

I call, tell my story, get transfered, tell my story again. Guy is completely snotty and tells me "yah, yah, shows right here in the system, 7 days to complete.. its only been five.. so whats your problem?" i ask him.. "so your SURE in 2 days this will be removed?" he says "definetly" I hang up...

its been atleast 7 days longer.. still not removed.. All I want to do is put a new bank account on my epassporte account, to transfer money. So I email them again.. no response yet... FINALLY, i have seen the great support epassporte has offered to SOO MANY OTHERS...


Please contact me me with your account name from your ePassporte email and I will make sure the bank account is removed.

karlm 03-29-2006 05:06 AM

Epass how hard is it to sort out customer support?

Twisted Dave 03-29-2006 05:15 AM

HA! try payPal... they're hahahahas.

:) Freeeeeeeeeze your money at the drop of a dollar.


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