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-   -   So phatservers unplugges 2 of my servers (https://gfy.com/showthread.php?t=562087)

TurboAngel 01-10-2006 03:22 PM

55??????

Doctor Dre 01-10-2006 03:22 PM

50 x pimpdog bitchslapping his employes

Mr Pheer 01-10-2006 03:23 PM

Maybe he didnt pay because it was christmas and he needed the money?

PinkElectric 01-10-2006 03:23 PM

Quote:

Originally Posted by p1mpdogg
are you really this stupid? I host at multiple places, and invoices always get paid ontime.. 1 invoice got missed during a very busy time for us.. might i add it was a 300 dollar invoice, not 3k or 30k.. 300 fucking dollars... thats justification for phatservers to yank the plug? i guess so..... didnt hurt me at all, I have those 2 servers the yanked from the wall today already online at Split infinity.

yea i and my people are only human.. we missed a 300 dollar invoice.. cry me a river.

mike can take the 300 bucks and stick it up his ass....

there is no excuse to pull the plug on any server over something so petty.

WTF ... did you miss this??

[10:44] EMG Ethan: Hello Chris
[10:44] prodiac: hows it going
[10:44] EMG Ethan: It's going ok, how are you?
[10:44] prodiac: alright
[10:45] EMG Ethan: I wanted to arrange for Joel to pick up that server again...
[10:45] EMG Ethan: actaully both servers
[10:46] prodiac: Okay, will you be cancelling service?
[10:46] EMG Ethan: Yes, but not until we pay the bill
[10:47] EMG Ethan: I assume the billing problem has been worked out, right?
[10:47] prodiac: I dont have that information, Jim talked with Billing, thats all I know, but I will find out information on if anything needs to be done before the servers are picked up, and I will get back to you shortly
[10:47] EMG Ethan: Ok, thanks Chris
[10:50] prodiac: Okay we will remove them and give them to the noc guys at the datacenter with instructions to provide them to Joel when he comes, I will let you know when they are ready for him.

At this point we removed the server like requested.

Now does this look like anything that was posted?

chadglni 01-10-2006 03:25 PM

Quote:

Originally Posted by TheDoc
See, always an answer to everything.. Good stuff PhatServers!

I like phatservers but from the logs posted I would never assume they were being unplugged immediately. I would think it's a pretty obvious assumption that they should stay online until they are to be picked up, ESPECIALLY when told the contract won't be cancelled until it's paid up. Even with those logs I would be pissed if my servers were offline.

Moose 01-10-2006 03:26 PM

Quote:

Originally Posted by p1mpdogg
are you really this stupid? I host at multiple places, and invoices always get paid ontime.. 1 invoice got missed during a very busy time for us.. might i add it was a 300 dollar invoice, not 3k or 30k.. 300 fucking dollars... thats justification for phatservers to yank the plug? i guess so..... didnt hurt me at all, I have those 2 servers the yanked from the wall today already online at Split infinity.

yea i and my people are only human.. we missed a 300 dollar invoice.. cry me a river.

mike can take the 300 bucks and stick it up his ass....

there is no excuse to pull the plug on any server over something so petty.


You need to step back and look at the big picture here. We never once shut off your server for non-payment, infact left them on even though we were not paid.
YOUR OWN EMPLOYEE requested we shut them down. Maybe you should call your guy and ask him?

prodiac 01-10-2006 03:26 PM

Quote:

Originally Posted by chadglni
I like phatservers but from the logs posted I would never assume they were being unplugged immediately. I would think it's a pretty obvious assumption that they should stay online until they are to be picked up, ESPECIALLY when told the contract won't be cancelled until it's paid up. Even with those logs I would be pissed if my servers were offline.

They were not unplugged immediately after I told him we would do it, it was over an hour later.

studiocritic 01-10-2006 03:27 PM

Quote:

Originally Posted by p1mpdogg
are you really this stupid? I host at multiple places, and invoices always get paid ontime.. 1 invoice got missed during a very busy time for us.. might i add it was a 300 dollar invoice, not 3k or 30k.. 300 fucking dollars... thats justification for phatservers to yank the plug? i guess so..... didnt hurt me at all, I have those 2 servers the yanked from the wall today already online at Split infinity.

yea i and my people are only human.. we missed a 300 dollar invoice.. cry me a river.

mike can take the 300 bucks and stick it up his ass....

there is no excuse to pull the plug on any server over something so petty.

:error

Did you miss the post from your guy ethan talking to chris at ps?!

Doctor Dre 01-10-2006 03:27 PM

Quote:

Originally Posted by p1mpdogg
are you really this stupid? I host at multiple places, and invoices always get paid ontime.. 1 invoice got missed during a very busy time for us.. might i add it was a 300 dollar invoice, not 3k or 30k.. 300 fucking dollars... thats justification for phatservers to yank the plug? i guess so..... didnt hurt me at all, I have those 2 servers the yanked from the wall today already online at Split infinity.

yea i and my people are only human.. we missed a 300 dollar invoice.. cry me a river.

mike can take the 300 bucks and stick it up his ass....

there is no excuse to pull the plug on any server over something so petty.

Read the thread again Trey ... it looks like one of your employes did a mistake.

chadglni 01-10-2006 03:28 PM

Quote:

Originally Posted by prodiac
They were not unplugged immediately after I told him we would do it, it was over an hour later.

Ok, consider this an impartial "I can see where there might be a misunderstanding".

p1mpdogg 01-10-2006 03:32 PM

Joel from SI will be posting shortly with how he found the servers when he arrived at the data center... he plugged them in there and waited for them to come up.... guess what? they did an fscked? 2 servers. why? cause they were not shut down, they were yanked from the power supply.

p1mpdogg 01-10-2006 03:33 PM

why would 2 dif servers do a fscked when booting up?

i want that one simple question answered

studiocritic 01-10-2006 03:35 PM

Quote:

Originally Posted by p1mpdogg
do a fscked

:error :warning

justsexxx 01-10-2006 03:37 PM

Lol, you couldn't make yourself look more stupid.

1. You did not pay a bill ( so small you forgot it, you forget affiliates who get 300 USD as well?)
2. The logs from moose shows what happend fucktard

Andre

p1mpdogg 01-10-2006 03:37 PM

anyone? someone at phatservers re reading the red hat book for dummies or something? why did 2 dif servers do fscked whatever the fuck that is.. im assuming its a disk scan because of something being mishandled.

High Plains Drifter 01-10-2006 03:37 PM

Quote:

Originally Posted by p1mpdogg
why would 2 dif servers do a fscked when booting up?

i want that one simple question answered

Because they're not using a journaling file system.

studiocritic 01-10-2006 03:39 PM

Quote:

Originally Posted by p1mpdogg
anyone? someone at phatservers re reading the red hat book for dummies or something? why did 2 dif servers do fscked whatever the fuck that is.. im assuming its a disk scan because of something being mishandled.

does phatservers have root access to your machines?

eroswebmaster 01-10-2006 03:40 PM

Been with phatservers far too long and they have been nothing but good to me.
Even if it were a simple miscommunication, there is no reason for you to be trying to drag them through the mud in an attempt at trying to keep yourself in the limelight.

p1mpdogg 01-10-2006 03:41 PM

Quote:

Originally Posted by eroswebmaster
Been with phatservers far too long and they have been nothing but good to me.
Even if it were a simple miscommunication, there is no reason for you to be trying to drag them through the mud in an attempt at trying to keep yourself in the limelight.


i stated facts.

p1mpdogg 01-10-2006 03:41 PM

Quote:

Originally Posted by studiocritic
does phatservers have root access to your machines?


they did yes.

studiocritic 01-10-2006 03:42 PM

edit: guess they could have shutdown'd.

p1mpdogg 01-10-2006 03:42 PM

Quote:

Originally Posted by studiocritic
edit: guess they could have shutdown'd.


for the second time.... yes.

studiocritic 01-10-2006 03:43 PM

did chris from ps say whether he unplugged them or shutdown'd?

eroswebmaster 01-10-2006 03:43 PM

Quote:

Originally Posted by p1mpdogg
i stated facts.

And your "facts" have been disputed, and you have failed to address them.

Be a man, admit there was a mistake in communication on both parts move on with your life.

High Plains Drifter 01-10-2006 03:44 PM

Shutting down a Linux server by pulling the plug will never cause problems. Thats why you use Linux.

pornguy 01-10-2006 03:44 PM

" [10:45] EMG Ethan: I wanted to arrange for Joel to pick up that server again...
[10:45] EMG Ethan: actaully both servers
[10:46] prodiac: Okay, will you be cancelling service?
[10:46] EMG Ethan: Yes, but not until we pay the bill
[10:47] EMG Ethan: I assume the billing problem has been worked out, right?
[10:47] prodiac: I dont have that information, Jim talked with Billing, thats all I know, but I will find out information on if anything needs to be done before the servers are picked up, and I will get back to you shortly "

Seems pretty cut and dry that Epic did not make a mistake. NO Where in there does it say pull the plug right now. It says " Not unitl we pay the bill "

p1mpdogg 01-10-2006 03:45 PM

Quote:

Originally Posted by studiocritic
edit: guess they could have shutdown'd.


thats all i would expect from this shitty company. I professional response in a situation like this from them would have been great.. But that didnt happen.

I am openly admitting my company missed an invoice for $300. no one is disputing that.

my issue is the way it was delt with.

do you just yank the fucking plug ona server when a customer tells you they are leaving?

honestly?

p1mpdogg 01-10-2006 03:45 PM

Quote:

Originally Posted by pornguy
" [10:45] EMG Ethan: I wanted to arrange for Joel to pick up that server again...
[10:45] EMG Ethan: actaully both servers
[10:46] prodiac: Okay, will you be cancelling service?
[10:46] EMG Ethan: Yes, but not until we pay the bill
[10:47] EMG Ethan: I assume the billing problem has been worked out, right?
[10:47] prodiac: I dont have that information, Jim talked with Billing, thats all I know, but I will find out information on if anything needs to be done before the servers are picked up, and I will get back to you shortly "

Seems pretty cut and dry that Epic did not make a mistake. NO Where in there does it say pull the plug right now. It says " Not unitl we pay the bill "


bingo!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

studiocritic 01-10-2006 03:46 PM

Quote:

Originally Posted by pornguy
" [10:45] EMG Ethan: I wanted to arrange for Joel to pick up that server again...
[10:45] EMG Ethan: actaully both servers
[10:46] prodiac: Okay, will you be cancelling service?
[10:46] EMG Ethan: Yes, but not until we pay the bill
[10:47] EMG Ethan: I assume the billing problem has been worked out, right?
[10:47] prodiac: I dont have that information, Jim talked with Billing, thats all I know, but I will find out information on if anything needs to be done before the servers are picked up, and I will get back to you shortly "

Seems pretty cut and dry that Epic did not make a mistake. NO Where in there does it say pull the plug right now. It says " Not unitl we pay the bill "

:1orglaugh

Nothing like cutting out the most important part of the conversation:

[10:47] EMG Ethan: Ok, thanks Chris
[10:50] prodiac: Okay we will remove them and give them to the noc guys at the datacenter with instructions to provide them to Joel when he comes, I will let you know when they are ready for him.

Emphasis mine.

CamRabbit 01-10-2006 03:49 PM

Quote:

Originally Posted by Moose
I know everyone here loves the drama, but there is none and see no reason this was even brought here.And there are two sides to every story and the one posted is a bit skewed as usual.
We were asked to take the servers offline today by someone at epic named Ethan, so we complied.
Here is the log of the convo if your guy Ethan failed to show it to you between your tech and one of mine:

[10:44] EMG Ethan: Hello Chris
[10:44] prodiac: hows it going
[10:44] EMG Ethan: It's going ok, how are you?
[10:44] prodiac: alright
[10:45] EMG Ethan: I wanted to arrange for Joel to pick up that server again...
[10:45] EMG Ethan: actaully both servers
[10:46] prodiac: Okay, will you be cancelling service?
[10:46] EMG Ethan: Yes, but not until we pay the bill
[10:47] EMG Ethan: I assume the billing problem has been worked out, right?
[10:47] prodiac: I dont have that information, Jim talked with Billing, thats all I know, but I will find out information on if anything needs to be done before the servers are picked up, and I will get back to you shortly
[10:47] EMG Ethan: Ok, thanks Chris
[10:50] prodiac: Okay we will remove them and give them to the noc guys at the datacenter with instructions to provide them to Joel when he comes, I will let you know when they are ready for him.

At this point we removed the server like requested.

Now does this look like anything that was posted?


Fucking OWNED.

p1mpdogg 01-10-2006 03:51 PM

Quote:

Originally Posted by CamRabbit
Fucking OWNED.


owned? hardly. the 2 servers are already online with a reliable host.. Split Infinity.

pornguy 01-10-2006 03:53 PM

Quote:

Originally Posted by studiocritic
:1orglaugh

Nothing like cutting out the most important part of the conversation:

[10:47] EMG Ethan: Ok, thanks Chris
[10:50] prodiac: Okay we will remove them and give them to the noc guys at the datacenter with instructions to provide them to Joel when he comes, I will let you know when they are ready for him.

Emphasis mine.

OK we will remove them. When?? NOW?? Before the bill is paid??? Nope. He is clearly told NOT to do anything until the bill is paid.

CamRabbit 01-10-2006 03:57 PM

Quote:

Originally Posted by p1mpdogg
owned? hardly. the 2 servers are already online with a reliable host.. Split Infinity.

Yes but you're still an idiot.

Next time get your shit straight before slamming people.

studiocritic 01-10-2006 03:59 PM

Quote:

Originally Posted by pornguy
OK we will remove them. When?? NOW?? Before the bill is paid??? Nope. He is clearly told NOT to do anything until the bill is paid.

In my opinion both sides made bad communication and decisions. I just didn't think it needed to be further muddied by selectively quoting the conversation

media 01-10-2006 03:59 PM

Quote:

Originally Posted by CamRabbit
Yes but you're still an idiot.

Next time get your shit straight before slamming people.

Sorta looks to me like shit was straight.. servers were unplugged BEFORE the bill was paid, not AFTER like they had requested...

p1mpdogg 01-10-2006 04:00 PM

wonder who is going to be liable if data is corrupted? or data is lost?

look out Mike, you fukin with the wrong nigga. trust me.

Moose 01-10-2006 04:01 PM

Quote:

Originally Posted by pornguy
OK we will remove them. When?? NOW?? Before the bill is paid??? Nope. He is clearly told NOT to do anything until the bill is paid.

[10:47] EMG Ethan: I assume the billing problem has been worked out, right?
[10:47] prodiac: I dont have that information, Jim talked with Billing, thats all I know, but I will find out information on if anything needs to be done before the servers are picked up, and I will get back to you shortly
[10:47] EMG Ethan: Ok, thanks Chris
[10:50] prodiac: Okay we will remove them and give them to the noc guys at the datacenter with instructions to provide them to Joel when he comes, I will let you know when they are ready for him.


Notice where chris says i will get back to you "shortly" wich was 3 minutes later saying everything was worked out and the servers would be removed.

Stop trying to make something out of this that isn't.

Root passwords did not work, and by the time they needed to come down Ethan was not around to provide them. The boxes were powered down. nothing "yanked".

p1mpdogg 01-10-2006 04:02 PM

My inside sources at phatservers are telling me Mike is fuming right now lol.. Trying to do some damage control.. He will post shortly...

hugs and kisses mike, you are my new best friend.

p1mpdogg 01-10-2006 04:03 PM

Quote:

Originally Posted by Moose
[10:47] EMG Ethan: I assume the billing problem has been worked out, right?
[10:47] prodiac: I dont have that information, Jim talked with Billing, thats all I know, but I will find out information on if anything needs to be done before the servers are picked up, and I will get back to you shortly
[10:47] EMG Ethan: Ok, thanks Chris
[10:50] prodiac: Okay we will remove them and give them to the noc guys at the datacenter with instructions to provide them to Joel when he comes, I will let you know when they are ready for him.


Notice where chris says i will get back to you "shortly" wich was 3 minutes later saying everything was worked out and the servers would be removed.

Stop trying to make something out of this that isn't.

Root passwords did not work, and by the time they needed to come down Ethan was not around to provide them. The boxes were powered down. nothing "yanked".


who authorized them to be 'powered' down as you put it? Cant wait a few minutes to call someone? gotta risk data loss and fuckinh shit up.. over 300 bucks?

lol fucking moron

Sly 01-10-2006 04:04 PM

Quote:

Originally Posted by p1mpdogg
My inside sources at phatservers are telling me Mike is fuming right now lol.. Trying to do some damage control.. He will post shortly...

hugs and kisses mike, you are my new best friend.

And who would your inside sources be?

The boogie man?

studiocritic 01-10-2006 04:04 PM

Quote:

Originally Posted by p1mpdogg
wonder who is going to be liable if data is corrupted? or data is lost?

look out Mike, you fukin with the wrong nigga. trust me.

That sounds real grown up. :thumbsup





:1orglaugh

TheDoc 01-10-2006 04:05 PM

[10:46] EMG Ethan: Yes, but not until we pay the bill
[10:47] EMG Ethan: I assume the billing problem has been worked out, right?

[10:47] prodiac: I dont have that information, Jim talked with Billing, thats all I know, but I will find out information on if anything needs to be done before the servers are picked up, and I will get back to you shortly.

[10:47] EMG Ethan: Ok, thanks Chris

[10:50] prodiac: Okay we will remove them and give them to the noc guys at the datacenter with instructions to provide them to Joel when he comes, I will let you know when they are ready for him.



This very easy to understand. Ethan says they will pay the bill and asks if billing has been worked out. Chris says he doesn?t know but will find out. He finds out, and tells Ethan they will remove the machines and get them ready. Which means Chris talked to Billing/Mike, all is good, so Chris tells him he will take the machine down.

Pretty damn cut and dry.

detoxed 01-10-2006 04:05 PM

Quote:

Originally Posted by p1mpdogg
i guess i dont get your post.. do you condone pulling the plug on 2 servers over 300 bucks on a client thats been with you awhile and is a fairly large program that could bring you alot of business?

doesnt matter what we condone.. no thread like this is going to hurt his business in fact you know it will just bring both of you more business......well maybe.....

p1mpdogg 01-10-2006 04:05 PM

Ill tell you what, Ill send phatservers 600 bucks to send mike to school on business ethics 101


thow shal not power down servers when angry.

LOL

media 01-10-2006 04:05 PM

bill paid in 3 minutes? I highly doubt that.. I know how our accounting used to work when I was at Epic Cash, our accountants are fast, but not that fast...

This is some bullshit, I call shenanagains...

p1mpdogg 01-10-2006 04:07 PM

Quote:

Originally Posted by TheDoc
[10:46] EMG Ethan: Yes, but not until we pay the bill
[10:47] EMG Ethan: I assume the billing problem has been worked out, right?

[10:47] prodiac: I dont have that information, Jim talked with Billing, thats all I know, but I will find out information on if anything needs to be done before the servers are picked up, and I will get back to you shortly.

[10:47] EMG Ethan: Ok, thanks Chris

[10:50] prodiac: Okay we will remove them and give them to the noc guys at the datacenter with instructions to provide them to Joel when he comes, I will let you know when they are ready for him.



This very easy to understand. Ethan says they will pay the bill and asks if billing has been worked out. Chris says he doesn?t know but will find out. He finds out, and tells Ethan they will remove the machines and get them ready. Which means Chris talked to Billing/Mike, all is good, so Chris tells him he will take the machine down.

Pretty damn cut and dry.

Chris wtf are you talking about? do you know billing was worked out? matter of fact, the 300 still hasnt been paid.

quit talking out of your ass of something you know nothing of.

TheDoc 01-10-2006 04:10 PM

You guys do understand that they took the machines down, to get them ready for YOU, without you having to pay the bill before hand? That's good business, not bad business.

IE: "but I will find out information on if anything needs to be done before the servers are picked up"

Seeming the servers were taken down, as stated:
[10:45] EMG Ethan: I wanted to arrange for Joel to pick up that server again...
[10:45] EMG Ethan: actaully both servers

This means, we are coming down to pick the servers up, both servers.

p1mpdogg 01-10-2006 04:11 PM

Will phatservers admit they handled this wrong.. or will they not... THAT is the question... Just admit it phat servers, and ill walk away.

still checking to see if any important priceless data was lost. God I sure hope not. Hope your pockets are deep Mikey.

p1mpdogg 01-10-2006 04:12 PM

Quote:

Originally Posted by TheDoc
You guys do understand that they took the machines down, to get them ready for YOU, without you having to pay the bill before hand? That's good business, not bad business.

IE: "but I will find out information on if anything needs to be done before the servers are picked up"

Seeming the servers were taken down, as stated:
[10:45] EMG Ethan: I wanted to arrange for Joel to pick up that server again...
[10:45] EMG Ethan: actaully both servers

This means, we are coming down to pick the servers up, both servers.


ahh good business is unplugging a server carelessly, and not doing it the right way... is THAT what you are saying chris.. they did me a favor???????????

you fucking tool.

bdld 01-10-2006 04:12 PM

i wonder if its too late to get a sig spot up in here..


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