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12-30-2005, 09:11 AM
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#1 |
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Confirmed User
Join Date: Jan 2005
Posts: 1,227
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Chargeback on a software purchase possible?
I want to do a chargeback on some software that i bought. Thing was that it was not working and full of bugs. The processor was 2checkout. their terms and service said no refunds, but i figure they didnt deliver me a working product.
thoughts?
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if you need more than 3 clicks to get to a join page, something is wrong ;) p.s. i still bring the sales whores here. |
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12-30-2005, 09:15 AM
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#2 |
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web
Join Date: Dec 2001
Location: On icq: 85-483-060
Posts: 9,533
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You mean the maker of the software said no refunds possible?
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12-30-2005, 09:16 AM
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#3 |
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The Hustler
Join Date: Feb 2005
Posts: 4,993
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did you read the t.o.s.
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12-30-2005, 09:18 AM
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#4 |
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Too lazy to set a custom title
Industry Role:
Join Date: Jul 2001
Location: Currently Incognito
Posts: 13,827
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Call the processor, tell them you are going to chargeback, chances are they will refund you. If not, call your bank, say you didn't make those charges.
Pretty much how most member chargebacks work.
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   ~TheDoc - ICQ7765825It's all disambiguation  |
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12-30-2005, 09:37 AM
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#5 | |
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Confirmed User
Join Date: Jan 2005
Posts: 1,227
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Quote:
__________________
if you need more than 3 clicks to get to a join page, something is wrong ;) p.s. i still bring the sales whores here. |
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12-30-2005, 09:40 AM
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#6 | |
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The Hustler
Join Date: Feb 2005
Posts: 4,993
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Quote:
what software is it? |
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12-30-2005, 09:42 AM
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#7 | |
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Confirmed User
Join Date: Jan 2005
Posts: 1,227
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Quote:
its a big software. I expect bugs, fine, but to not even be functional on my domain. Was not something i bargained for.
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if you need more than 3 clicks to get to a join page, something is wrong ;) p.s. i still bring the sales whores here. |
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01-02-2006, 11:35 AM
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#8 | |
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Confirmed User
Join Date: Jan 2005
Posts: 1,227
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Quote:
__________________
if you need more than 3 clicks to get to a join page, something is wrong ;) p.s. i still bring the sales whores here. |
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01-03-2006, 11:35 PM
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#9 | |
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Confirmed User
Join Date: Jan 2005
Posts: 1,227
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Quote:
the t.o.s claims that however the state it is in, its as is and i cant get a refund what so ever. wtf should i do? i really want my money back because this was such a bad purchase.
__________________
if you need more than 3 clicks to get to a join page, something is wrong ;) p.s. i still bring the sales whores here. |
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01-03-2006, 11:49 PM
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#10 | |
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Confirmed User
Join Date: Jun 2005
Location: Irvine, CA
Posts: 2,442
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Quote:
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254342256
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01-03-2006, 11:51 PM
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#11 | |
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Confirmed User
Join Date: Jan 2005
Posts: 1,227
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Quote:
__________________
if you need more than 3 clicks to get to a join page, something is wrong ;) p.s. i still bring the sales whores here. |
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01-04-2006, 12:12 AM
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#12 |
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Drunk and Unruly
Join Date: Jan 2002
Location: Hollywood
Posts: 22,712
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Hell, you can chargeback a used condom if you want. Chargebacks are pretty much unlimited now a days.
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I've trusted my sites to them for over a decade... Webair, bitches. |
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01-04-2006, 12:13 AM
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#13 |
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Show Yer Tits!
Industry Role:
Join Date: Feb 2002
Location: Somewhere Out there...
Posts: 25,792
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Of course you can. If something is buggy and doesn't work why do you think you would have to pay for it? Try contacting them first...
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 Scammer Alert: acer19 acer [email protected] [email protected] Money stolen using PayPal
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01-04-2006, 12:15 AM
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#14 |
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Zph7YXfjMhg
Industry Role:
Join Date: Nov 2002
Location: In Your Skull
Posts: 15,306
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so what software was it?
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01-04-2006, 12:21 AM
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#15 |
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Icq: 14420613
Industry Role:
Join Date: Mar 2001
Location: chicago
Posts: 15,432
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if you used amx its simple anything amx thats not shipped example would be software is a simple chargeback nothing 2checkout can do about it.
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Need WebHosting ? Email me for some great deals [email protected] |
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01-04-2006, 12:22 AM
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#16 |
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<&(©¿©)&>
Industry Role:
Join Date: Jul 2002
Location: Chicago
Posts: 47,882
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you can charge back just about anything, but probably best to work it out with the seller...
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Custom Software Development, email: woj#at#wojfun#.#com to discuss details or skype: wojl2000 or gchat: wojfun or telegram: wojl2000 Affiliate program tools: Hosted Galleries Manager Banner Manager Video Manager  Wordpress Affiliate Plugin Pic/Movie of the Day Fansign Generator Zip Manager |
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01-04-2006, 12:26 AM
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#17 | |
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Registered User
Join Date: Aug 2005
Location: Soutbay Los Angeles
Posts: 39
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Quote:
HOWEVER - here is the good part - if what the T.O.S says is in conflict with your rights in your state, THEIR state, the processors state or in the customer service chicks head - you win! Like someone said, Call their customer service and state your case. I myself prefer emaling as this is 100 percent documented communication and time stamped. But at first contact, I guess you could call; making the assumption you will be treated as an honest person making a legite complaint . If it doesnt go your way on that call, then continue the process thru emails only. It will be VERY beneficial to you if you can site (or cut n paste) from a specific URL and specific portion of text where what the SALES PAGES promised verses what you experienced AFTER THE SALE. This is especially helpful where the full version of the software was not available for a trial run. And thus you made the REASONIBLE assumption that the SALES PAGES were truthful, but upon payment and then subsequent receiving of the product, found that the sales pages LIED about the state of the software. The TOS means sh!t put up against that line of arguement  good luck
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harry the bald, the fat, and the honest. Now that's a REAL speghetti western! |
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01-04-2006, 12:31 AM
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#18 |
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Confirmed User
Join Date: Jan 2004
Posts: 2,052
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You have 6 months to do the chargeback and any TOS some third party processor has
is 99.99% useless to Visa/MC.
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01-04-2006, 12:45 AM
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#19 |
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Confirmed User
Industry Role:
Join Date: Sep 2002
Location: In your mind
Posts: 3,766
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how much was the purchase?
anything under 200 you should just write off ... chargebacks will only ban you from 2checkout and their partners and they do partake in visaverified so you'll only be fucking yourself up |
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01-04-2006, 08:09 AM
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#20 | |
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Confirmed User
Join Date: Jan 2005
Posts: 1,227
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Quote:
i dont think i will use the, i didnt know i was buying since they did use visa verifiy, all i want is moneyback for a product that didnt work.
__________________
if you need more than 3 clicks to get to a join page, something is wrong ;) p.s. i still bring the sales whores here. |
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