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Old 11-14-2005, 09:33 PM   #51
Mr.Right - Banned For Life
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50...... where are you woj
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Old 11-14-2005, 09:59 PM   #52
milan
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Sago Networks - Sorry to here about this issues I hope you guys are getting there.
My recomendation use Juniper for Core Foundry sucks at their support even worse, We were suppose to have some upgrades as well but stopped at the last minute as the foundry support team are morons.

I hope you guys are up and running again, I feel the pain and stress...
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Old 11-14-2005, 10:28 PM   #53
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Quote:
Originally Posted by d00t
Let me be the first to say ... isnt that great.. but what are you going to do for clients now? At the end of the day nobody cares what proceedure you used...we just want our boxes accessible. 27 hours of downtime/extreme packet loss is totally unacceptable, regardless of how planned out it may have been or not.
D00t,

Make sure you email your request to [email protected] and cc myself for the SLA violations. They will be sorted out starting tomorrow morning and taken care of ASAP.
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Old 11-14-2005, 10:49 PM   #54
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Quote:
Originally Posted by Sago Networks
D00t,

Make sure you email your request to [email protected] and cc myself for the SLA violations. They will be sorted out starting tomorrow morning and taken care of ASAP.

i wonder if a complainer like myself can get something too.
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Old 11-14-2005, 11:05 PM   #55
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Originally Posted by chowda
i wonder if a complainer like myself can get something too.
Hey Chowda,

same holds true for [email protected] and cc me
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Old 11-14-2005, 11:06 PM   #56
RonUSMC
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I only use theplanet.com, they are the largest Co-Lo in the country. Their datacenters look like Wal-Marts. 24 Hour phone support that picks up on the 2nd ring 99% of the time.
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Old 11-14-2005, 11:43 PM   #57
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Quote:
Originally Posted by Sago Networks
Hey Chowda,

same holds true for [email protected] and cc me

hey jason good to see you around man
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Old 11-15-2005, 06:46 AM   #58
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Thanks Mike,

I try.
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