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Old 10-13-2005, 06:51 AM   #1
Paul P
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urgent- need tech support for national-net

does anyone have a tech support icq or email for these guys tech support.
i just moved a domain over to them, and all pages are showing a download window. not good.
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Old 10-13-2005, 07:04 AM   #2
Tat2Jr
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http://www.natnet.com/hosting/

They answer tickets and the phone in a matter of minutes... any time day or night.
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Old 10-13-2005, 07:05 AM   #3
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actually the tickets take minutes... the phone is picked up by the 2nd ring.
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Old 10-13-2005, 07:05 AM   #4
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Quote:
Originally Posted by Tat2Jr
http://www.natnet.com/hosting/

They answer tickets
and the phone in a matter of minutes... any time day or night.


ya beat me to it
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Old 10-13-2005, 07:07 AM   #5
Tat2Jr
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Quote:
Originally Posted by A1R3K
ya beat me to it
Neither of us could beat them at answering the phone..... I LOVE National Net.... been with them since the begining. Plus they send cool xmas gifts!
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Old 10-13-2005, 07:07 AM   #6
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A bump for NatNet's awesome support.
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Old 10-13-2005, 07:10 AM   #7
Brad Gosse
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NatNet is legendary for 15 minute support turnaround.

I can't think of anyone who gets things done faster
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Old 10-13-2005, 07:11 AM   #8
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Quote:
Originally Posted by Brad Gosse
I can't think of anyone who gets things done faster
You've never slept with me!
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Old 10-13-2005, 07:21 AM   #9
Paul P
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ok thanks guys.
i rang but they can't help me, coz i am hosted through a sponsor.
but i managed to get through to the sponsor now though, so they can hopefully get it sorted.

thanks
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Old 10-13-2005, 07:22 AM   #10
blazin
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Its generally recommended to test your sites before you move your dns :
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I don't endorse a god damn thing......
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Old 10-13-2005, 08:43 AM   #11
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Quote:
Originally Posted by Paul P
ok thanks guys.
i rang but they can't help me, coz i am hosted through a sponsor.
but i managed to get through to the sponsor now though, so they can hopefully get it sorted.

thanks
Hello Paul,

I run NationalNet and can follow up for you. Can you tell me what domain name you are referring to here?

Thanks

-- Bill
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Old 10-13-2005, 09:18 AM   #12
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National Net's support is second to none. The turn around time of their tickets is outstanding!
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Old 10-13-2005, 09:32 AM   #13
Gator
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We just moved to NatNet and are very pleased.
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