Would you be pissed if your site was down for 3 hours and... - GoFuckYourself.com

newbreed · 09-29-2005, 01:00 AM

...every time you contacted support you were told some bullshit excuse as to why the site is down?

Just curious.

newbreed · 09-29-2005, 01:01 AM

Oh look at that, my sig banner isn't showing up, my server must still be "disk-checking" itself.

darksoul · 09-29-2005, 01:02 AM

thats shitty man.
depends on how much you lose.
I see the server is completely down now so only the hoster can fix it
feel free to hit me up if you need help tho.

sonofsam · 09-29-2005, 01:03 AM

who are you hosting with ?

Midnight_13 · 09-29-2005, 01:03 AM

Yes, I would be pissed.

WiredGuy · 09-29-2005, 01:04 AM

Disk-checking!? LOL, who are you hosting with!
WG

sandman! · 09-29-2005, 01:05 AM

shit happenes sometimes tho how often does the 3 hours happen ?
being down 3 hours 2 times a year is not bad switches and routers do break other shit happens 100% uptime is overall just hosting bullshit

newbreed · 09-29-2005, 01:07 AM

Quote:

Originally Posted by darksoul

thats shitty man.
depends on how much you lose.
I see the server is completely down now so only the hoster can fix it
feel free to hit me up if you need help tho.

Thanks man. Usually we don't have many problems, and anything that comes up is fixed in a reasonable amount of time. But tonight it's been hours and I have updates and shit to do and it is frustrating to hear excuses. i just want the nox up or a straight answer as to why it's down. Not too much to ask for what we're paying I think.

KMR Stitch · 09-29-2005, 01:07 AM

My host was down today also =/

newbreed · 09-29-2005, 01:08 AM

Quote:

Originally Posted by WiredGuy

Disk-checking!? LOL, who are you hosting with!
WG

Webair, and again, there are usually no problems like this, but FFS if something is broke or needs replaced how hard is it to just say that instead of feeding me some line about something the server is doing to itself to make it go down.

xlogger · 09-29-2005, 01:10 AM

3 hours? fuck that! If any of my servers are down for 3 mins i will be on the phone with my host.

darksoul · 09-29-2005, 01:12 AM

Quote:

Originally Posted by newbreed

Webair, and again, there are usually no problems like this, but FFS if something is broke or needs replaced how hard is it to just say that instead of feeding me some line about something the server is doing to itself to make it go down.

Don't want to start a webair is good or bad. To each its own.
But some food for taught: every host its a good host when nothing happens.

3 hours its too much for a fsck, so theres definitely something wrong with it.
if it goes down and up, tell them to bring it up and shutdown all services
till they get it sorted.

sandman! · 09-29-2005, 01:15 AM

Quote:

Originally Posted by newbreed

Webair, and again, there are usually no problems like this, but FFS if something is broke or needs replaced how hard is it to just say that instead of feeding me some line about something the server is doing to itself to make it go down.

your not the only one with webair problems today i bitched at someone a few hours ago that was on the phone ripping them a new one due to a site being down.

newbreed · 09-29-2005, 01:18 AM

Frustrating.

darksoul · 09-29-2005, 01:22 AM

talk to them to give you a straight answer.
if its going to take longer, at least switch dns to another ip, with a low ttl
and setup a temp page, at least you let your members know about the problems
and reduce the number of lost members.

newbreed · 09-29-2005, 01:25 AM

Quote:

Originally Posted by darksoul

talk to them to give you a straight answer.
if its going to take longer, at least switch dns to another ip, with a low ttl
and setup a temp page, at least you let your members know about the problems
and reduce the number of lost members.

Waiting for tech to respond now for another solution. I'll know the extent of pissed off members tomorrow when I get the e-mails from ccbill about people not able to login, etc.

newbreed · 09-29-2005, 01:30 AM

Powered by SightMax
Welcome to Webair. Addyon will be right with you.
Addyon
Hello, how may I help you?
bill
hey, my site is still down
bill
do you know the root problem?
Addyon
which server?
bill
twist
Addyon
I'll check the status of it
Addyon
hold on
bill
ok cool. I'm almost out of tissues, and losing sales and pissed off members make baby Jesus cry.
bill
plus the sig whores won't get clicks
Addyon
The server has a dead hard drive
Addyon
it didn't pass any tests
bill
you have to be kidding me

sandman! · 09-29-2005, 01:31 AM

Quote:

Originally Posted by newbreed

Powered by SightMax
Welcome to Webair. Addyon will be right with you.
Addyon
Hello, how may I help you?
bill
hey, my site is still down
bill
do you know the root problem?
Addyon
which server?
bill
twist
Addyon
I'll check the status of it
Addyon
hold on
bill
ok cool. I'm almost out of tissues, and losing sales and pissed off members make baby Jesus cry.
bill
plus the sig whores won't get clicks
Addyon
The server has a dead hard drive
Addyon
it didn't pass any tests
bill
you have to be kidding me

hs shit i hope they do backup's of your server or you have a decent backup a dead hd is fucked up

newbreed · 09-29-2005, 01:34 AM

broke · 09-29-2005, 01:34 AM

Quote:

Originally Posted by newbreed

Powered by SightMax

...

Addyon
The server has a dead hard drive
Addyon
it didn't pass any tests
bill
you have to be kidding me

OUCH -- Hope they have a backup on site...

Did you get a new ETA, newbreed?

potter · 09-29-2005, 01:40 AM

That sucks man, 99% of hosts do backups. Hope to see ya back in business!

RevSand · 09-29-2005, 01:41 AM

Ohh damn.. if you need anything let me know

newbreed · 09-29-2005, 01:41 AM

There is no backups I was just told. This is going to be a long(er) day than I hoped for.

newbreed · 09-29-2005, 01:42 AM

Quote:

Originally Posted by broke

OUCH -- Hope they have a backup on site...

Did you get a new ETA, newbreed?

No backup, no ETA. Whole thing will have to be rebuilt I think, I am on standby.

the Shemp · 09-29-2005, 01:45 AM

Quote:

Originally Posted by newbreed

There is no backups I was just told. This is going to be a long(er) day than I hoped for.

that really sucks...

baddog · 09-29-2005, 01:45 AM

Hey, shit does happen, and drives do die. Sorry to hear it happened to be yours this time.

But to answer the question, I hate down time and have owners phone numbers on my cell, and do not hesitate to use it after 5 minutes, no matter the time.

xlogger · 09-29-2005, 01:46 AM

What does a dead hard drive mean? It crashed and all the info is gone?

newbreed · 09-29-2005, 01:47 AM

Quote:

Originally Posted by xlogger

What does a dead hard drive mean? It crashed and all the info is gone?

That question has not yet been clarified, they have asked me to hold on, I'm still holding.

the Shemp · 09-29-2005, 01:49 AM

Quote:

Originally Posted by newbreed

That question has not yet been clarified, they have asked me to hold on, I'm still holding.

they must do the ocassional backup of your server, even one a week or two old would be better than nothing...

newbreed · 09-29-2005, 01:51 AM

Quote:

Originally Posted by the Shemp

they must do the ocassional backup of your server, even one a week or two old would be better than nothing...

I thought the same thing, and I remember being told that dedicated boxes are on 24 hour backup, but apparently this summer sometime they went to paid backups, and I do not remember getting that memo.

baddog · 09-29-2005, 01:53 AM

Quote:

Originally Posted by newbreed

No backup, no ETA. Whole thing will have to be rebuilt I think, I am on standby.

They don't offer backups?

baddog · 09-29-2005, 01:54 AM

Quote:

Originally Posted by newbreed

I thought the same thing, and I remember being told that dedicated boxes are on 24 hour backup, but apparently this summer sometime they went to paid backups, and I do not remember getting that memo.

oh. bummer

broke · 09-29-2005, 01:55 AM

Quote:

Originally Posted by newbreed

I thought the same thing, and I remember being told that dedicated boxes are on 24 hour backup, but apparently this summer sometime they went to paid backups, and I do not remember getting that memo.

That's a pretty BIG change to make without notification. I know I'd be spending my "waiting" time "shopping". Best of luck, newbreed.

SGS · 09-29-2005, 02:05 AM

Yes, I feel your pain.

newbreed · 09-29-2005, 02:08 AM

http://www.gofuckyourself.com/showthread.php?t=522023

Affiliates and partners please see this new thread.

pradaboy · 09-29-2005, 02:58 AM

Hope it's backed up

newbreed · 09-29-2005, 02:59 AM

Quote:

Originally Posted by pradaboy

Hope it's backed up

No online backup, but I do have a local backup as of Tuesday.

body · 09-29-2005, 02:59 AM

still down?

potter · 09-29-2005, 03:14 AM

Quote:

Originally Posted by newbreed

I thought the same thing, and I remember being told that dedicated boxes are on 24 hour backup, but apparently this summer sometime they went to paid backups, and I do not remember getting that memo.

..

Jack Frost · 09-29-2005, 03:15 AM

All the data will still be on the drive. For a drive to fail it probably means the motor has died. A data recovery person could get your data back easy.
I've had to do that at work before.
Also I've saved all the data off a formatted drive. It would be very difficult to completely lose all your data unless the drive has been physically damaged.

Good luck!

Dalai lama · 09-29-2005, 03:25 AM

Quote:

Originally Posted by newbreed

Powered by SightMax
Welcome to Webair. Addyon will be right with you.
Addyon
Hello, how may I help you?
bill
hey, my site is still down
bill
do you know the root problem?
Addyon
which server?
bill
twist
Addyon
I'll check the status of it
Addyon
hold on
bill
ok cool. I'm almost out of tissues, and losing sales and pissed off members make baby Jesus cry.
bill
plus the sig whores won't get clicks
Addyon
The server has a dead hard drive
Addyon
it didn't pass any tests
bill
you have to be kidding me

I'd be pissed

Pete-KT · 09-29-2005, 03:40 AM

That fuckin sucks bro, i feel your pain

cool1 · 09-29-2005, 03:46 AM

Quote:

Originally Posted by newbreed

I thought the same thing, and I remember being told that dedicated boxes are on 24 hour backup, but apparently this summer sometime they went to paid backups, and I do not remember getting that memo.

Now that really sucks.
I hope everything gets worked out for you

GoNe · 09-29-2005, 03:50 AM

Quote:

Originally Posted by Jack Frost

All the data will still be on the drive. For a drive to fail it probably means the motor has died. A data recovery person could get your data back easy.

What he said.

I hope you will be up and runing soon and yeah it sucks that webair doesnt have backups included. :/

alex13 · 09-29-2005, 05:04 AM

Well replacing a harddrive in an emergency situation like this should not take longer than an hour. Thats more than enough time to replace the faulty drive and reload a backup or setup a new OS.

For the future i would consider RAID or even better to have a second server in place. Make a incremental backup to it couple of times daily set a low ttl for your dns entries and if something happens you can just switch to the backup server while the main one is being fixed.

Ross · 09-29-2005, 05:08 AM

All my webair stuff is fine. Sucks for ya Newbreed. Hope its back up ASAP buddy!

09-29-2005, 01:00 AM	#1
newbreed Confirmed User Join Date: Nov 2003 Location: ThatOneProgram.com Posts: 9,898	Would you be pissed if your site was down for 3 hours and... ...every time you contacted support you were told some bullshit excuse as to why the site is down? Just curious. __________________ Want to promote SUCCUBUS? Click HERE!!!! \| Want to buy SUCCUBUS? Click HERE!!!! Yeah, yeah, you know, That One Program! \| Want to trade links with StompBunny.com? Loryn ‎(3:16 PM): I love it, just as long as we keep the bedroom door closed from all ears then we can have throw down hard core sex that makes us money haha fuck it we can have sex on money never did that before

09-29-2005, 01:01 AM	#2
newbreed Confirmed User Join Date: Nov 2003 Location: ThatOneProgram.com Posts: 9,898	Oh look at that, my sig banner isn't showing up, my server must still be "disk-checking" itself. __________________ Want to promote SUCCUBUS? Click HERE!!!! \| Want to buy SUCCUBUS? Click HERE!!!! Yeah, yeah, you know, That One Program! \| Want to trade links with StompBunny.com? Loryn ‎(3:16 PM): I love it, just as long as we keep the bedroom door closed from all ears then we can have throw down hard core sex that makes us money haha fuck it we can have sex on money never did that before

09-29-2005, 01:02 AM	#3
darksoul Confirmed User Join Date: Apr 2002 Location: /root/ Posts: 4,997	thats shitty man. depends on how much you lose. I see the server is completely down now so only the hoster can fix it feel free to hit me up if you need help tho. __________________ 1337 5y54\|)m1n: 157717888 BM-2cUBw4B2fgiYAfjkE7JvWaJMiUXD96n9tN Cambooth

09-29-2005, 01:03 AM	#4
sonofsam Too lazy to set a custom title Join Date: Dec 2004 Location: Vancouver Posts: 18,639	who are you hosting with ? __________________ I like turtles.

09-29-2005, 01:04 AM	#6
WiredGuy Pounding Googlebot Industry Role: Join Date: Aug 2002 Location: Canada Posts: 34,504	Disk-checking!? LOL, who are you hosting with! WG __________________ I play with Google.

09-29-2005, 01:03 AM	#5
Midnight_13 Confirmed User Join Date: Sep 2005 Posts: 151	Yes, I would be pissed.

09-29-2005, 01:05 AM	#7
sandman! Icq: 14420613 Industry Role: Join Date: Mar 2001 Location: chicago Posts: 15,431	shit happenes sometimes tho how often does the 3 hours happen ? being down 3 hours 2 times a year is not bad switches and routers do break other shit happens 100% uptime is overall just hosting bullshit __________________ Need WebHosting ? Email me for some great deals [email protected]

09-29-2005, 01:07 AM	#9
KMR Stitch I am cool Join Date: Jul 2003 Posts: 14,494	My host was down today also =/

09-29-2005, 01:10 AM	#11
xlogger Confirmed User Join Date: Jul 2004 Location: NY Posts: 9,507	3 hours? fuck that! If any of my servers are down for 3 mins i will be on the phone with my host. __________________ ---------- XLOGGER [REFLECTED] [OH]

09-29-2005, 01:18 AM	#14
newbreed Confirmed User Join Date: Nov 2003 Location: ThatOneProgram.com Posts: 9,898	Frustrating. __________________ Want to promote SUCCUBUS? Click HERE!!!! \| Want to buy SUCCUBUS? Click HERE!!!! Yeah, yeah, you know, That One Program! \| Want to trade links with StompBunny.com? Loryn ‎(3:16 PM): I love it, just as long as we keep the bedroom door closed from all ears then we can have throw down hard core sex that makes us money haha fuck it we can have sex on money never did that before

09-29-2005, 01:22 AM	#15
darksoul Confirmed User Join Date: Apr 2002 Location: /root/ Posts: 4,997	talk to them to give you a straight answer. if its going to take longer, at least switch dns to another ip, with a low ttl and setup a temp page, at least you let your members know about the problems and reduce the number of lost members. __________________ 1337 5y54\|)m1n: 157717888 BM-2cUBw4B2fgiYAfjkE7JvWaJMiUXD96n9tN Cambooth

09-29-2005, 01:30 AM	#17
newbreed Confirmed User Join Date: Nov 2003 Location: ThatOneProgram.com Posts: 9,898	Powered by SightMax Welcome to Webair. Addyon will be right with you. Addyon Hello, how may I help you? bill hey, my site is still down bill do you know the root problem? Addyon which server? bill twist Addyon I'll check the status of it Addyon hold on bill ok cool. I'm almost out of tissues, and losing sales and pissed off members make baby Jesus cry. bill plus the sig whores won't get clicks Addyon The server has a dead hard drive Addyon it didn't pass any tests bill you have to be kidding me __________________ Want to promote SUCCUBUS? Click HERE!!!! \| Want to buy SUCCUBUS? Click HERE!!!! Yeah, yeah, you know, That One Program! \| Want to trade links with StompBunny.com? Loryn ‎(3:16 PM): I love it, just as long as we keep the bedroom door closed from all ears then we can have throw down hard core sex that makes us money haha fuck it we can have sex on money never did that before

09-29-2005, 01:34 AM	#19
newbreed Confirmed User Join Date: Nov 2003 Location: ThatOneProgram.com Posts: 9,898	__________________ Want to promote SUCCUBUS? Click HERE!!!! \| Want to buy SUCCUBUS? Click HERE!!!! Yeah, yeah, you know, That One Program! \| Want to trade links with StompBunny.com? Loryn ‎(3:16 PM): I love it, just as long as we keep the bedroom door closed from all ears then we can have throw down hard core sex that makes us money haha fuck it we can have sex on money never did that before

09-29-2005, 01:40 AM	#21
potter Confirmed User Industry Role: Join Date: Dec 2004 Location: Denver Posts: 6,559	That sucks man, 99% of hosts do backups. Hope to see ya back in business! __________________

09-29-2005, 01:41 AM	#22
RevSand Confirmed User Industry Role: Join Date: Oct 2003 Location: Porn Valley Posts: 8,151	Ohh damn.. if you need anything let me know __________________ BadBitchesGoodWeed Hire me for all your video shooting needs!! Skype = RevSandx

09-29-2005, 01:45 AM	#26
baddog So Fucking Banned Industry Role: Join Date: Apr 2001 Location: the beach, SoCal Posts: 107,089	Hey, shit does happen, and drives do die. Sorry to hear it happened to be yours this time. But to answer the question, I hate down time and have owners phone numbers on my cell, and do not hesitate to use it after 5 minutes, no matter the time.

09-29-2005, 01:46 AM	#27
xlogger Confirmed User Join Date: Jul 2004 Location: NY Posts: 9,507	What does a dead hard drive mean? It crashed and all the info is gone? __________________ ---------- XLOGGER [REFLECTED] [OH]

09-29-2005, 02:05 AM	#34
SGS Confirmed User Industry Role: Join Date: Dec 2002 Location: Mallorca - Nottingham Posts: 5,176	Yes, I feel your pain. __________________ See sig...

09-29-2005, 02:08 AM	#35
newbreed Confirmed User Join Date: Nov 2003 Location: ThatOneProgram.com Posts: 9,898	http://www.gofuckyourself.com/showthread.php?t=522023 Affiliates and partners please see this new thread. __________________ Want to promote SUCCUBUS? Click HERE!!!! \| Want to buy SUCCUBUS? Click HERE!!!! Yeah, yeah, you know, That One Program! \| Want to trade links with StompBunny.com? Loryn ‎(3:16 PM): I love it, just as long as we keep the bedroom door closed from all ears then we can have throw down hard core sex that makes us money haha fuck it we can have sex on money never did that before

09-29-2005, 02:58 AM	#36
pradaboy sell me your banners Industry Role: Join Date: Dec 2003 Location: on the tubes Posts: 12,931	Hope it's backed up __________________ Media Buyer - Sell me your traffic! FREE to register domains... Better than 99% of the crap sold here!

09-29-2005, 02:59 AM	#38
body Confirmed User Industry Role: Join Date: Oct 2002 Posts: 5,016	still down? __________________ The Goddess Of Steps

09-29-2005, 03:15 AM	#40
Jack Frost Confirmed User Join Date: Aug 2005 Location: London, England Posts: 301	All the data will still be on the drive. For a drive to fail it probably means the motor has died. A data recovery person could get your data back easy. I've had to do that at work before. Also I've saved all the data off a formatted drive. It would be very difficult to completely lose all your data unless the drive has been physically damaged. Good luck!

09-29-2005, 03:40 AM	#42
Pete-KT Workin With The Devil Industry Role: Join Date: Oct 2004 Location: West Bloomfield, MI Posts: 51,532	That fuckin sucks bro, i feel your pain

09-29-2005, 05:04 AM	#45
alex13 Confirmed User Join Date: Apr 2003 Location: Europe Posts: 81	Well replacing a harddrive in an emergency situation like this should not take longer than an hour. Thats more than enough time to replace the faulty drive and reload a backup or setup a new OS. For the future i would consider RAID or even better to have a second server in place. Make a incremental backup to it couple of times daily set a low ttl for your dns entries and if something happens you can just switch to the backup server while the main one is being fixed.

09-29-2005, 05:08 AM	#46
Ross Ik ben een aap Industry Role: Join Date: Sep 2002 Location: Traffic Force Towers, Canada! Posts: 18,874	All my webair stuff is fine. Sucks for ya Newbreed. Hope its back up ASAP buddy!