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Old 07-24-2005, 08:50 PM   #1
Verbal
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Computer problem ($25 Reward PayPal)

I'm at a loss ... I defragged my main computer today and now it gets locked up on the Windows XP 'loading' screen. It WILL work in safe mode and I've tried system restore from several different points to no avail.

Does anybody know what I do or look for in safe mode to help fix this problem?

A quick $25 PayPal to anyone who can give me the solution.
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Old 07-24-2005, 08:53 PM   #2
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boot in safemode cmd prompt only and run chkdsk
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Old 07-24-2005, 08:56 PM   #3
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Sounds like some files were removed somehow..probably a format if the above doesn't work
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Old 07-24-2005, 09:01 PM   #4
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Try booting the computer in command prompt and tell us what the last file loaded is before it crashes.
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Old 07-24-2005, 09:03 PM   #5
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Boot up and hit F8 then select last known good configuration that should fix it
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Old 07-24-2005, 09:11 PM   #6
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I'd recommend taking a look at event log. Perhaps some service hangs while starting.
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Old 07-24-2005, 09:16 PM   #7
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Quote:
Originally Posted by crockett
Try booting the computer in command prompt and tell us what the last file loaded is before it crashes.
It doesn't lock-up when booting to command prompt or safe mode ... only time it DOES lock-up is when trying to boot to 'safe mode with networking' (then it hangs on MUP.SYS)
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Old 07-24-2005, 09:16 PM   #8
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If none of the other examples work, try the following:

Insert the XP CD, boot from it. Go through it like you were to install it again, but instead of formating or deleting the partition, you want to repair it. I'm not sure exactly which screen it is, but windows will repair your current installation and add any files that may be missing or corupt. It's always worked for me so the best of luck to you.
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Old 07-24-2005, 09:17 PM   #9
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Quote:
Originally Posted by lamerhooD
If none of the other examples work, try the following:

Insert the XP CD, boot from it. Go through it like you were to install it again, but instead of formating or deleting the partition, you want to repair it. I'm not sure exactly which screen it is, but windows will repair your current installation and add any files that may be missing or corupt. It's always worked for me so the best of luck to you.
Thanks .. I will try that if all else fails
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Old 07-24-2005, 09:18 PM   #10
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Quote:
Originally Posted by bringer
boot in safemode cmd prompt only and run chkdsk
Not sure what Im looking for, but everything seems to be 'in-check'.
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Old 07-24-2005, 09:19 PM   #11
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If you suspect the problem is with the networking, try disabling your network interface card from Hardware page.
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Old 07-24-2005, 09:20 PM   #12
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Quote:
Originally Posted by lamerhooD
If none of the other examples work, try the following:

Insert the XP CD, boot from it. Go through it like you were to install it again, but instead of formating or deleting the partition, you want to repair it. I'm not sure exactly which screen it is, but windows will repair your current installation and add any files that may be missing or corupt. It's always worked for me so the best of luck to you.
i thought you tried this already, well if you didn't then this should fix it
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Old 07-24-2005, 09:20 PM   #13
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Quote:
Originally Posted by NichePay_PeteKT
Boot up and hit F8 then select last known good configuration that should fix it
Tried that, no luck ... thank you though

Last edited by Verbal; 07-24-2005 at 09:23 PM..
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Old 07-24-2005, 09:23 PM   #14
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Originally Posted by tungsten
i thought you tried this already, well if you didn't then this should fix it


Guess I'll try that now ... thank you as well
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Old 07-24-2005, 09:26 PM   #15
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http://www.hardwareanalysis.com/content/topic/31874/

There's a lot of answers there.... one that seemed promising was in the 2nd to last post:

I remembered I had been "playing" in the bios recently, possibly just before this error. I remember checking: "Configure for performance" Doh!!! I checked configure normal, no fixy. I reviewed every item, tried all the tricks in this thread (new to me by the way). no fixy.
Friend said: why don't you just reset your CMOS? Uh, what's a cmos.

CMOS reset resolved the issue - root cause of issue: over-confident husband in bios of machine.
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Old 07-24-2005, 09:27 PM   #16
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did you just recently install SP2? and are you running an nVidia video card? I've noticed quite a few people that have had that problem ended up updating their nvidia drivers via safe mode and all was well
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Old 07-24-2005, 09:30 PM   #17
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Quote:
Originally Posted by GweedZilla
did you just recently install SP2? and are you running an nVidia video card? I've noticed quite a few people that have had that problem ended up updating their nvidia drivers via safe mode and all was well
Yes and yes ... interesting.

It's just doesn't make sense thought that it would run fine like that for weeks and do this right after the defrag.
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Old 07-24-2005, 09:32 PM   #18
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Originally Posted by Verbal
Yes and yes ... interesting.

It's just doesn't make sense thought that it would run fine like that for weeks and do this right after the defrag.
Yep thats what I've read alot also, most people that had that as the problem didn't have the failure IMMEDIATELY after sp2 install, very odd.

Also, it could just be shitty luck for me, but twice now since installing sp2 way back, i've ran defrag, left the house, and come back to windows being completely hosed. Defrag doesn't agree with me anymore.
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Last edited by GweedZilla; 07-24-2005 at 09:33 PM..
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Old 07-24-2005, 09:34 PM   #19
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Quote:
Originally Posted by Verbal
It doesn't lock-up when booting to command prompt or safe mode ... only time it DOES lock-up is when trying to boot to 'safe mode with networking' (then it hangs on MUP.SYS)
I had a feeling you were going to post MUP.SYS .. that's why I asked.. It's not a fun one, I just had to reformat my drive for the very same thing.. What caused it on mine is I swapped out my ram and got the same error.

I found this fairly useful and you might find your fix in this topic.. http://www.hardwareanalysis.com/content/topic/31874/ (number one resualt on google for mup.sys)

This seems to be a issue with XP and SP2.. seems to just happen at random times with no real one certian cause.. Have fun, but none of the fixes worked for me, I had to format my drive.
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Old 07-24-2005, 09:36 PM   #20
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Quote:
Originally Posted by lamerhooD
If none of the other examples work, try the following:

Insert the XP CD, boot from it. Go through it like you were to install it again, but instead of formating or deleting the partition, you want to repair it. I'm not sure exactly which screen it is, but windows will repair your current installation and add any files that may be missing or corupt. It's always worked for me so the best of luck to you.
"Setup Cannot continue because the version of Windows on your computer is newer than the version on the CD"

I assume I have to delete SP2 first right?
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Old 07-24-2005, 09:42 PM   #21
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BTW mine kept crashing when I tried to format the drive, my only solution was to install another hard drive and then format the problem drive from inside windows while it was a slave.

I was lucky because m,y drive was a SATA which is hot swappable, so I let the computer boot on the other drive.. then plugged in the problem drive got my files off then formated it.
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Old 07-24-2005, 09:43 PM   #22
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Quote:
Originally Posted by Verbal
"Setup Cannot continue because the version of Windows on your computer is newer than the version on the CD"

I assume I have to delete SP2 first right?
Yes your cd will only fix pre sp2 since thats what is in its filebase, i assume.

If you haven't tried that idea about upgrading/reinstalling your nvidia drivers I would try that quick before you go through and actually remove sp2, atleast it may give you a lead if it happens again.
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Old 07-24-2005, 10:12 PM   #23
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25 whole dollars?

pffft.
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Old 07-24-2005, 10:14 PM   #24
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25 whole dollars?

pffft.
you're so cool!
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Old 07-24-2005, 10:29 PM   #25
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Not trying to be cool...

Have you run sfc in safe mode? Uninstalled SP2 in safe mode and tried your disks? Done any anything anyone remotely familiar with 2000/XP/2003 would do?
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Old 07-24-2005, 11:27 PM   #26
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did anyone suggest "format c" yet?
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