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-   Fucking Around & Business Discussion (https://gfy.com/forumdisplay.php?f=26)
-   -   Don't ever use Epassporte to buy anything online. (https://gfy.com/showthread.php?t=493460)

Forkbeard 07-20-2005 10:32 AM
OK, that does clear the air. This begins to look like simple misunderstanding.
Quote:
Originally Posted by Rand
This thread was about pending auth's. You suggest the solution to that is for cardholders to move their money out of eP to thier personal bank account and spend it from there.
Except I never did suggest that. Lots of other folks suggested that. You asked "Why would they want to?" And I was just stunned that you would seem not to understand that desire, in a thread that was full of discussion of the reason. So I said, in effect, "well, if they could, it would get around the pending auth's problem. Which you know. But of course they can't do this, for the same reason the pending auth problem exists."
Quote:
Originally Posted by Rand
And yes, I see your point. But it is not the best solution as it actully promotes the very problem being addressed here.
Which I knew, and which I said, repeatedly.
Quote:
Originally Posted by Rand
ePassporte is a business too. Of course eP would prefer that you use thier product as opposed to moving money out and using some other product or account. Keeping larger balances in your eP account also helps alleviate the very problem disucssed here by providing a cusion "if and ever" you have a merchant tie up your funds by mishandling an authorization.
With all the respect in the world, let me suggest you might have said this in the first place, instead of acting like you didn't understand why people might want to move the money out.

And just to keep things in perspective, I'll say it again, because it's true -- I *love* my Epassporte card. I get my affiliate money faster and easier using it than by any other method. I'm a fan. I've never had a problem. You guys do good work. Keep it up!

No response needed, but you're welcome to the last word if you want it.

Rand 07-20-2005 11:00 AM
Quote:
Originally Posted by Forkbeard
OK, that does clear the air. This begins to look like simple misunderstanding.
:thumbsup

Kimmykim 07-20-2005 11:27 AM
The p2b thing is actually a simple one -- merchants have to be set up to receive ePassporte as a method of payment from ePassporte personal account holders. The API for this is called ePPurchase. There is a % involved, just like there would be in third party or merchant account processing, and most of the business account holders use eP for payouts, not incoming transactions. Without implementing the API, business account holders are allowed to receive money only from other business accounts.

Just thought I'd throw that in there. There are merchants who are set up to handle these types of transactions and they understand the difference in the fee structure.

keyboard warrior 07-20-2005 03:58 PM
How To Verify Your Bank Account

ePassporte has made two small credits into the bank account from which you are verifying. These credits should appear in your bank account in 2-4 business days.

____________________________________
That is real slow, most do it within miniutes!

(Gk) 07-20-2005 05:57 PM
Rand, thanks for the help... my epass account got approved today, I've checked for the visa card as well, any idea on how long it takes til the card arrive?

Thanks.

Adult-biz 07-20-2005 06:49 PM
Hi Rand, I have sent you an email a couple of minutes ago about an Epassporte question that I had.

I would appreciate your response to it.

Thanks.

Rand 07-20-2005 07:43 PM
Quote:
Originally Posted by keyboard warrior
How To Verify Your Bank Account

ePassporte has made two small credits into the bank account from which you are verifying. These credits should appear in your bank account in 2-4 business days.

____________________________________
That is real slow, most do it within miniutes!

Hey... if you can figure that one out, you'll really have something.

The ACH deposit system in this country doesn't operate in real time.

Solve that, and you could revolutionize the ACH system as we know it.

Made me think... I love how ePassporte can transfer payments instantly and be accessible globally when the banking system can not. (Sorry, I couldn't resist the plug). :pimp

Rand 07-20-2005 07:45 PM
Quote:
Originally Posted by (Gk)
Rand, thanks for the help... my epass account got approved today, I've checked for the visa card as well, any idea on how long it takes til the card arrive?

Thanks.
Right on! Glad to hear everything worked out.

As far as how long to get your card in Brazil? Not sure. US addresses get their card in about 7 business days +/- (It's been my experience, however, that the US mail has been slow lately).

If you need it very quickly, let me know asap and you can have your card sent UPS if you're willing to pay the cost.

Rand 07-20-2005 07:46 PM
Quote:
Originally Posted by sexus
Hi Rand, I have sent you an email a couple of minutes ago about an Epassporte question that I had.

I would appreciate your response to it.

Thanks.
I'll get back to you on that tomorrow.

(Gk) 07-20-2005 08:28 PM
Quote:
Originally Posted by Rand
Right on! Glad to hear everything worked out.

As far as how long to get your card in Brazil? Not sure. US addresses get their card in about 7 business days +/- (It's been my experience, however, that the US mail has been slow lately).

If you need it very quickly, let me know asap and you can have your card sent UPS if you're willing to pay the cost.
No worries, I was just curious concerning the card issuing factor. It should be arriving in about 10-15 days. Sounds ok.

Thanks again! :)

Adult-biz 07-22-2005 03:12 PM
Quote:
Originally Posted by Rand
I'll get back to you on that tomorrow.
I don`t appear to have had a reply from you yet and I sent you a follow-up several hours ago.

MikeSmoke 07-22-2005 04:50 PM
Quote:
Originally Posted by Giorgio_Xo
Hi Rand,

You can rationalize it all you want but if I need to transfer $1000 from epassporte to my checking account I shouldn't have to do it over a 4-8 day period in 4 separate transactions.

You know that is true. No need to spin it.
Exactly - and when I inquired about ways around it I was told I could move to a higher level account with a bunch of hurdles to jump - and then I could transfer $500 per day.
I had acquired an account because that's the way someone wanted to make a payment in the mid-four-figures range, then found out it would take me several weeks to get the money that was already sitting in MY account at $300 (with a service charge for each withdrawal) per day. And if I went out to the store an hour at 1pm on Tuesday but had gone out at 3pm on Monday, I couldn't withdraw any money on Tuesday - because it wasn't 24 hours yet. When I finally got all the money out, the card went into a drawer somewhere or other, where it resides permanently now.
I'm sure eP has convenient uses for some things - but transferring money sure ain't it.

Adult-biz 07-25-2005 02:44 PM
Quote:
Originally Posted by Rand
I'll get back to you on that tomorrow.

Quote:
Originally Posted by sexus
I don`t appear to have had a reply from you yet and I sent you a follow-up several hours ago.
You still haven`t got back to me despite three emails being sent to you however you seem to be *available* to praise Epassporte in other threads (https://gfy.com/fucking-around-and-business-discussion/495900-epassporte-wtf.html.

And you wonder why some people get frustrated at the often poor service.

Laughable.

Adult-biz 07-25-2005 05:36 PM
Rand, your role according to your profile is the Corporate Communications Director.

How many times do I have to email you or bump a thread to get an answer to my account issue?

xxxice 07-26-2005 12:47 PM
Quote:
Originally Posted by vanderweb
I called about uploading funds and said i made an error. I wanted to use my credit card instead of my bank account. Directly after I used my credit card. I called support and was told the charge to my bank account would be removed.

A few days later I called again to be sure. They said what the first person said was incorrect. I said well I was going on what the first person had said and they said well nothing we can do.

I was not happy that customer service did not know how to handle the situation. At least if i was told the first day that charge could not be taken back. My bank account would not have been overdrawn.

I attempted to talk to a supervisor and they like the other person put all the blame on me and not the customer service rep.

The $100 was my banks charges for the checks they had to cash with not enough funds.

My name is vanderweb at epassporte. I do use your service and love it. But being treated like i was in the wrong by customer service did not sit well.

Yes it was my error and I take the blame for it. But the customer service said it would be taken care of. Then later said I was crazy to think that they were going to fix the issue.
No answer here either :thumbsup

Fizzgig 07-26-2005 12:55 PM
I've never had problems but I think I'll be careful where I use it.

Doctor Dre 07-26-2005 12:58 PM
I've had problems using it as a virtual visa too ... fucking waste of time . I just waited the 30 days to get access to the money

Rand 07-26-2005 04:07 PM
Quote:
Originally Posted by sexus
Rand, your role according to your profile is the Corporate Communications Director.

How many times do I have to email you or bump a thread to get an answer to my account issue?
Sexus,

I can understand your frustration. To give you the benefit of a doubt, I've searched for your email and can not find it. Either I didn't receive it, or I didn't know it was you and forwarded it to another department.

Now, I would appreciate the same considersation. I don't normally spend my day reading GFY. So, bumping a thread is not the way to get my attention. Let's be clear on this point.

Pick up the phone and call ePassporte or resend your email to me. Rand @ ePassporte .com Put "ePassporte / GFY - Sexus" in the subject line and send your email from your ePassporte email address.

Adult-biz 07-26-2005 04:26 PM
Quote:
Originally Posted by Rand
Sexus,

I can understand your frustration. To give you the benefit of a doubt, I've searched for your email and can not find it. Either I didn't receive it, or I didn't know it was you and forwarded it to another department.

Now, I would appreciate the same considersation. I don't normally spend my day reading GFY. So, bumping a thread is not the way to get my attention. Let's be clear on this point.

Pick up the phone and call ePassporte or resend your email to me. Rand @ ePassporte .com Put "ePassporte / GFY - Sexus" in the subject line and send your email from your ePassporte email address.
Email sent.

Thank you.

PhotoGreggXXX 07-26-2005 04:59 PM
Quote:
Originally Posted by After Shock Media
Rand, what is the process for getting your load amount per day increased even if only temporary.
This 500.00 per day is driving me mad when I have to make a purchase of 2500.00
It will take me 6 full days just to load it.
Same problem here, along with the limit on transactions per day. Whenevery I do a content special, folks have to pay over 3-4 days

tranza 07-26-2005 05:17 PM
Rand, not trying to stir shit, but I never got your reply about my 2 visa electron cards.

It's been over a week now and still no news...

:(

Rand 07-26-2005 05:35 PM
Quote:
Originally Posted by vanderweb
No answer here either :thumbsup
Vanderweb - I was not party to your conversation with CS so I can't comment on it. But quite frankly, I don't see how eP can reverse this transaction.

Rand 07-26-2005 05:35 PM
Quote:
Originally Posted by sexus
Email sent.

Thank you.

Got it. First time I've ever seen it.

Will get back to you as soon as I can.

Rand 07-26-2005 05:37 PM
Quote:
Originally Posted by tranza
Rand, not trying to stir shit, but I never got your reply about my 2 visa electron cards.

It's been over a week now and still no news...

:(
I handed that request over to eP tech.

I can not complete that request myself as it is a unique situation.

I will ask eP about it again tomorrow.

Adult-biz 07-26-2005 05:39 PM
Quote:
Originally Posted by Rand
Got it. First time I've ever seen it.

Will get back to you as soon as I can.
Appreciate it.

tranza 07-26-2005 06:02 PM
Quote:
Originally Posted by Rand
I handed that request over to eP tech.

I can not complete that request myself as it is a unique situation.

I will ask eP about it again tomorrow.
Ok, I understand you can't do it yourself.

Can I just ask you to send me the reply from the Tech department this time?

tranza 07-26-2005 06:03 PM
And thanks for you help!

:)

A™ Machine 07-26-2005 07:09 PM
Rand,

I personally won't be using your service untill you have withdrawals to banks for non US users.
Are you planning to add this feature?
If yes when?

JFK 07-26-2005 07:14 PM
Just an FYI :winkwink:
http://www.gofuckyourself.com/showthread.php?t=496590

pornguy 07-26-2005 07:15 PM
I have used them on some small transactions. But never on anything big.

woj 07-26-2005 07:15 PM
150..........

Basic_man 07-26-2005 07:16 PM
Quote:
Originally Posted by Meta Ridley
I was gonna withdraw to my bank account but I wanted to buy something from a pretty big online store so I just decided to try the virtual Visa instead.
Anyway the card got autorized, then declined. Had to make tons of phone calls, the merchant dropped the authorization but epass still wont unless I get the merchant to fax them., which they did, but epass says they didnt. Going in circles now. Just a big waste of time and I still dont have access to my money.
That sucks big time.. but I'm sure it will end soon :)

slapass 07-26-2005 07:26 PM
Quote:
Originally Posted by Rand
$300 a day is $109,500.00 per year. If you need to be able to transfer more there are ways to do that depending on the type of account that you have. Contact me directly with what you would like to do and I'll let you know what your options are.
Rand, you are good guy but you need to listen to your customers on this point. No one wants to live at the ATM to get some cash. 109,000/year sounds good until you realize you would have $700 in fees and all the time saved not depsoiting checks is chewed up getting the money back out. I do not understand the ins and outs but maybe loosing up on raising the limits would remove these threads.

DatingGold 07-26-2005 07:28 PM
its great for gambling though

A™ Machine 07-27-2005 07:56 AM
Quote:
Originally Posted by A? Machine
Rand,

I personally won't be using your service untill you have withdrawals to banks for non US users.
Are you planning to add this feature?
If yes when?
BUMP for an Answer

A™ Machine 07-27-2005 02:44 PM
Quote:
Originally Posted by A? Machine
BUMP for an Answer
Damn looks like I wont get an Answer Rand dont work there anymore :(

xxxice 07-27-2005 02:46 PM
Quote:
Originally Posted by A? Machine
Damn looks like I wont get an Answer Rand dont work there anymore :(
? he doesn't ?

A™ Machine 07-27-2005 02:50 PM
Quote:
Originally Posted by vanderweb
? he doesn't ?
No from what I gather he works just at epoch now,
But I could be wrong.
I only skim read big threads :winkwink:

Rand 07-27-2005 05:38 PM
Sexus - You've got mail. You're all set.

Tranza - You will have a response from tech support tomorrow. Contact me on ICQ if needed.

ATM - I can no longer speak with any authority about these matters.

All - I no longer work for ePassporte and I am now working exclusively with Epoch/Paycom I'm currently helping with the transition of ePassporte to Chris Mallick and his team. You might want to direct your questions to him or Shaliza.


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