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Old 01-28-2002, 06:14 AM   #1
Bobby
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I can'T believe that Candidhosting is often downlike that??

Well Who told me that candidhosting was a solid company?

I'm with candid since around 1 month and I had now 5 downtime with them.

Each day I'm afraid to check if my server owrk or not.

Who can explain me it?

I thought that Candid was a solid company but I was wrong

Bobby
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Old 01-28-2002, 06:22 AM   #2
Dawgy
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i once worked at a large company that hosts with candid, and the 1 thing i hated about my job was having to deal with candid.
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Old 01-28-2002, 06:26 AM   #3
TheRealEd
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Yeah, only last week I posted a message saying how reliable Candid Hosting is. Well, let me take that back. Since that time I have initiated a move to www.strictlyhosting.com ( zero downtime with Project Voyeur for 2.5 years! )

I have had nothing but problems with Candidhosting and their technical support has been very poor over the past 7 days.....

Not sure what's going on internally there but it appears they rely on one guy and the rest of the 'tech' support don't even have ROOT passwords for your boxes....

And now to make matters worse I cannot even FTP into my box anymore... and the website is up and down like a yo-yo.

and and and tech support is getting worse....... :-(

Terry
www.projectvoyeur.com
www.thetruevoyeur.com
www.voyeurzine.com
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Old 01-28-2002, 06:37 AM   #4
funkmaster
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.... how about setting up aglobal load ballancing, once your premier ISP goes down, your backup takes over ... but well, hehehe, even cybererotica isnīt that professional ... they are down too ...
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Old 01-28-2002, 06:42 AM   #5
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cybererotica is down? is this the end of the world?
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Old 01-28-2002, 06:47 AM   #6
Bobby
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well book-mark.net was down also.....

and the page of pornno.com was oxcash (bangbus) for about 5 min.....

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Old 01-28-2002, 06:57 AM   #7
Sleepy
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Anyone care to post a tracert ? I can get to all these sites fine and my own sites have been up 100%. Maybe its a problem with west coast access ?
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Old 01-28-2002, 06:59 AM   #8
funkmaster
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... sleepy, if you check your MRTG stats you will notice that there has been some downltime, anyway itīs backup ... letīs just hope it doesnīt happen to the nasdaq too ...
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Old 01-28-2002, 07:00 AM   #9
TheRealEd
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over a maximum of 30 hops:

1 1 ms <10 ms 1 ms 192.168.254.254
2 33 ms 33 ms 28 ms 212.38.173.4
3 37 ms 32 ms 31 ms main2-main1-fe.lhr4.above.net [216.200.118.3]
4 32 ms 35 ms 34 ms core2-main2-stm4.lhr4.above.net [208.184.231.133
]
5 39 ms 31 ms 33 ms core2-lhr4-stm16.lhr3.above.net [208.184.231.118
]
6 103 ms 122 ms 110 ms lga1-lhr3-stm64.lga1.above.net [64.125.31.182]
7 101 ms 105 ms 105 ms core3-core2-oc48.lga1.above.net [208.184.233.218
]
8 123 ms 123 ms 126 ms pos1-2.core1.NewYork1.Level3.net [209.244.160.15
7]
9 105 ms 112 ms 104 ms ae0-56.mp2.NewYork1.Level3.net [64.159.17.162]
10 142 ms 136 ms 135 ms so-0-1-0.mp1.Tampa1.Level3.net [209.247.11.197]

11 160 ms 151 ms 162 ms gige6-0.hsipaccess1.Tampa1.Level3.net [64.159.1.
6]
12 141 ms 141 ms 143 ms unknown.Level3.net [63.208.8.14]
13 154 ms 139 ms 136 ms www.thetruevoyeur.com [64.158.31.21]

Trace complete.


THIS APPEARS TO WORK BUT IT COMES AND GOES......

P.S - I am connecting from Edinburgh, Scotland - UK
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Old 01-28-2002, 07:04 AM   #10
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command

Heck, maybe you should check out Choopa - http://www.choopa.com I've been with them for 8 months and my sites haven't had any problems with downtime, very stable network. They also have some pretty cheap prices. I've been very happy with them.

There's nothing worse than seeing your site down. I think that'd be the ultimate torture, being tied down to a chair facing your server, watching someone turn off the power to it and have to sit there knowing that your sites are all down, he he he.

Last edited by Slick; 01-28-2002 at 07:06 AM..
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Old 01-28-2002, 07:07 AM   #11
funkmaster
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... now how low is that, Slick ??
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Old 01-28-2002, 07:10 AM   #12
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is it low? i mean when it comes to hosting issues such messages are part of the 90% of the total posted.
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Old 01-28-2002, 07:11 AM   #13
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Quote:
Originally posted by funkmaster
... sleepy, if you check your MRTG stats you will notice that there has been some downltime, anyway itīs backup ... letīs just hope it doesnīt happen to the nasdaq too ...
I dont see any down time on my mrtg but I do believe you guys. Maybe its only part of their network ? When CE is down next time see if candidhosting.com is down too..
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Old 01-28-2002, 07:15 AM   #14
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What ??? There's nothing low about a recommondation. I can assure you that I have NO affiliation with them other than a dedicated server hosted with them. I won't see one cent if anyone joins up with them, so I'm not trying to spam or anything. I'm happy with Choopa, so I figured that I'd give my advice.

I know what it's like to have an unreliable host with uncalled for downtime. My old host, who I won't name, was charging me $675 MORE than I'm paying now and their support REALLY blew. I could only deal with one person down there, who handled my account and he rarely called me back. Then they allowed someone to hack into my server, cutting off my FTP access for ONE WEEK. Sure, I can see that it's common for some servers to have loopholes in their system, but taking ONE WEEK to get me back in, was uncalled for. I guess that paying more doesn't always mean better quality.

Anyways, I was just tossing my 2 cents into the matter, giving friendly advice, NOT trying to spam, sorry if you took it that way.

Last edited by Slick; 01-28-2002 at 07:19 AM..
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Old 01-28-2002, 07:33 AM   #15
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This is interesting information ...

I seriously considered Candid, but ended up with xxxwebhosting.com ...

Mostly because xxx has a no down time guarantee ... if they're down for an hour ... they have to give you a 10 percent discount on your bill ...

I hadn't seen a hosting company do that ... and I figured since they put it in writing .... there wouldn't be any down time ...

So I went with xxx ... and so far so good ...
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Old 01-28-2002, 07:44 AM   #16
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I think you made a wise decision!!!
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Old 01-28-2002, 07:50 AM   #17
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I switched from Servint to Candid about 2 years ago. When I first switched there were problems because of Level3 which is one of their peers. They dont have any control over that company so it took a few weeks before Level3 upgraded to handle the traffic. Since then its been smooth sailing. I can easily live with a week or two of flakey problems every two years. Compared to other services they have really shined. I wont defend their tech support though. A little hint.. make sure you have your root password because anyone in their support can help you if you have it.
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Old 01-28-2002, 08:49 AM   #18
Bobby
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If the webmaster want to know how many dowtime they have....

Look in your MRTG stats.....I see 4 downtime since 48 hours.....

Awesome....
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Old 01-28-2002, 09:32 AM   #19
capribex
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Anybody knows ANYTHING about ASNetworks.Net???

Between Xcite.Net, Hostcentric (Flash Host) and AS Networks - who is the lesser evil?
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Old 01-28-2002, 09:39 AM   #20
erotictrance
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Well, don't go with Flash Host ... they are horrible ...

I don't know about the others ...

I dumped Flash Host months ago. They didn't even answer the phone or emails ...

And they overbilled me as well ... which took some time to get straightened out ...
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Old 01-28-2002, 11:13 AM   #21
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I have been with candid for a little over a week now on a dedicated box. I haven't had any downtime, however some of their tech. support is good and other times they give "one word" replies. I find this unacceptable being a customer. They need to get rid of those bozo's and get some real support involved.

-Nick
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Old 01-28-2002, 12:38 PM   #22
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Correct me if I'm wrong, but MRTG is bandwidth monitoring software. Just because you see a dip in your bandwidth, does NOT mean that your host is down.

Perhaps you should learn a little bit more about the OS that your machine is running and see if maybe it's your MACHINE that's down, instead of bitching about your host.

Ignorance is bliss, is it not?

-S
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Old 01-28-2002, 12:47 PM   #23
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Quote:
Originally posted by erotictrance
This is interesting information ...

I seriously considered Candid, but ended up with xxxwebhosting.com ...

Mostly because xxx has a no down time guarantee ... if they're down for an hour ... they have to give you a 10 percent discount on your bill ...

I hadn't seen a hosting company do that ... and I figured since they put it in writing .... there wouldn't be any down time ...

So I went with xxx ... and so far so good ...


Just don't do any bandwidth overages with xxxwebhosting.
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Old 01-28-2002, 12:57 PM   #24
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Correct me if I'm wrong, but MRTG is bandwidth monitoring software.

... correct !!

Just because you see a dip in your bandwidth, does NOT mean that your host is down.

... correct !!

Perhaps you should learn a little bit more about the OS that your machine is running and see if maybe it's your MACHINE that's down, instead of bitching about your host.

... smartass !!
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Old 01-28-2002, 01:16 PM   #25
erotictrance
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Quote:
Originally posted by turbo


Just don't do any bandwidth overages with xxxwebhosting.

Really? What have you heard or experienced Turbo?
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Old 01-28-2002, 01:23 PM   #26
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Yes to xxxwebhosting. Not the cheapest but, sometimes I think they must have 200 guys on the support team. I've been with them 15 months. Just watch the bandwidth. Its just a bit expencive thats all. But fuck man, with all the posts I read about peoples hosts, Im scared to change.
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Old 01-28-2002, 01:38 PM   #27
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Yes to xxxwebhosting. Not the cheapest but, sometimes I think they must have 200 guys on the support team. I've been with them 15 months. Just watch the bandwidth. Its just a bit expencive thats all. But fuck man, with all the posts I read about peoples hosts, Im scared to change.

Yeah ... their support is tops. I've gotten people on the phone late at night and on weekends too.

I guess you get what you pay for. But I did hear that xxx might be lowering their rates. It's an unsubstantiated rumor at this point ... but definitely something to watch for the future.
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Old 01-28-2002, 02:16 PM   #28
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Price is a definite factor. If you call Candid support cause your server is down they are going to fix it ASAP - people will be gotten out of bed if necessary. If you call to change the color of the fonts on your stats, your gonna wait. The price you get cant be beat but they expect you to be able to admin your own server like a big boy. I can honestly say candid is the first host I ever used where nobody complains about download times. As long as that stays true and the price is right.. they are my host.

If you need babysitting and you dont mind paying for it - you should go elsewhere.
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Old 01-28-2002, 03:47 PM   #29
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Originally posted by funkmaster
.... how about setting up a global load ballancing, once your premier ISP goes down, your backup takes over ... but well, hehehe, even cybererotica isnīt that professional ... they are down too ...
This is actually much easier to do than it seems (again, if you know what you are doing). I guess the only downside is that you need more servers.
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Old 01-28-2002, 05:05 PM   #30
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I used to be with xxxwebhosting, but at $4.00 a gig overage, it would have been way too expensive. And honestly, sometimes I had to wait quite a while for tech support to reply to a help desk ticket. Maybe it was just me. However, they really have it set up well for a newbie to understand shit at first, maybe that's why they have high prices, I dunno. These are just my experiences with 'em.
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