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Price is a definite factor. If you call Candid support cause your server is down they are going to fix it ASAP - people will be gotten out of bed if necessary. If you call to change the color of the fonts on your stats, your gonna wait. The price you get cant be beat but they expect you to be able to admin your own server like a big boy. I can honestly say candid is the first host I ever used where nobody complains about download times. As long as that stays true and the price is right.. they are my host.
If you need babysitting and you dont mind paying for it - you should go elsewhere.
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