Satisfied customers are becoming a problem... - GoFuckYourself.com

Varius · 07-04-2005, 09:38 PM

I was checking around various statistics from our processing, re: cancellation reason, decline reasons, etc...

I found that 20.63% of our cancellations done on the processor's end are "Satisfied Customer". I checked to make sure that's not the default in the cancellation dropdown, and it isn't...

Now I have to think of ways to "UNsatisfy" them so they don't cancel

Damn surfers, always giving me more work to do

Spunky · 07-04-2005, 09:40 PM

Damn those ungrateful satisfied customers to hell

johndoebob · 07-04-2005, 09:45 PM

Satisfied Customer = They got what they wanted and that's it.

Those 20% aren't constantly looking for fuck buddys and either found someone or noticed that they don't have any success even though your service was satisfying.

To keek them longer isn't possible, you can just make money off them by upselling but you can easily overdo that.

Tony Montana · 07-04-2005, 09:50 PM

Quote:

Originally Posted by johndoebob

Satisfied Customer = They got what they wanted and that's it.

Those 20% aren't constantly looking for fuck buddys and either found someone or noticed that they don't have any success even though your service was satisfying.

To keek them longer isn't possible, you can just make money off them by upselling but you can easily overdo that.

Yeah, alot of people don't want a monthly subscription. Would you fork out $40 every month for the same site? I wouldn't..

Varius · 07-04-2005, 10:00 PM

Quote:

Originally Posted by johndoebob

Satisfied Customer = They got what they wanted and that's it.

Those 20% aren't constantly looking for fuck buddys and either found someone or noticed that they don't have any success even though your service was satisfying.

To keek them longer isn't possible, you can just make money off them by upselling but you can easily overdo that.

I know...my post was meant to be humorous, not actually bitching at people who cancel because they are satisfied

alec · 07-06-2005, 04:06 AM

Got the same problem here man.. Business ain't really doing well lately.

07-04-2005, 09:38 PM	#1
Varius Confirmed User Industry Role: Join Date: Jun 2004 Location: New York, NY Posts: 6,890	Satisfied customers are becoming a problem... I was checking around various statistics from our processing, re: cancellation reason, decline reasons, etc... I found that 20.63% of our cancellations done on the processor's end are "Satisfied Customer". I checked to make sure that's not the default in the cancellation dropdown, and it isn't... Now I have to think of ways to "UNsatisfy" them so they don't cancel Damn surfers, always giving me more work to do __________________ Skype variuscr - Email varius AT gmail

07-04-2005, 09:40 PM	#2
Spunky I need a beer Industry Role: Join Date: Jun 2002 Location: ♠ Toiletville ♠ Posts: 133,961	Damn those ungrateful satisfied customers to hell __________________ *YOUR INFORMATION HERE*

07-04-2005, 09:45 PM	#3
johndoebob Confirmed User Join Date: Mar 2004 Posts: 3,405	Satisfied Customer = They got what they wanted and that's it. Those 20% aren't constantly looking for fuck buddys and either found someone or noticed that they don't have any success even though your service was satisfying. To keek them longer isn't possible, you can just make money off them by upselling but you can easily overdo that. __________________

07-06-2005, 04:06 AM	#6
alec Confirmed User Join Date: Jun 2005 Posts: 1,877	Got the same problem here man.. Business ain't really doing well lately. __________________