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-   -   Satisfied customers are becoming a problem... (https://gfy.com/showthread.php?t=488464)

Varius 07-04-2005 09:38 PM

Satisfied customers are becoming a problem...
 
I was checking around various statistics from our processing, re: cancellation reason, decline reasons, etc...

I found that 20.63% of our cancellations done on the processor's end are "Satisfied Customer". I checked to make sure that's not the default in the cancellation dropdown, and it isn't...

Now I have to think of ways to "UNsatisfy" them so they don't cancel :BangBang:

Damn surfers, always giving me more work to do :upsidedow

Spunky 07-04-2005 09:40 PM

Damn those ungrateful satisfied customers to hell :mad:

johndoebob 07-04-2005 09:45 PM

Satisfied Customer = They got what they wanted and that's it.

Those 20% aren't constantly looking for fuck buddys and either found someone or noticed that they don't have any success even though your service was satisfying.

To keek them longer isn't possible, you can just make money off them by upselling but you can easily overdo that.

Tony Montana 07-04-2005 09:50 PM

Quote:

Originally Posted by johndoebob
Satisfied Customer = They got what they wanted and that's it.

Those 20% aren't constantly looking for fuck buddys and either found someone or noticed that they don't have any success even though your service was satisfying.

To keek them longer isn't possible, you can just make money off them by upselling but you can easily overdo that.

Yeah, alot of people don't want a monthly subscription. Would you fork out $40 every month for the same site? I wouldn't..

Varius 07-04-2005 10:00 PM

Quote:

Originally Posted by johndoebob
Satisfied Customer = They got what they wanted and that's it.

Those 20% aren't constantly looking for fuck buddys and either found someone or noticed that they don't have any success even though your service was satisfying.

To keek them longer isn't possible, you can just make money off them by upselling but you can easily overdo that.

I know...my post was meant to be humorous, not actually bitching at people who cancel because they are satisfied :)

alec 07-06-2005 04:06 AM

Got the same problem here man.. Business ain't really doing well lately.


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