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Servermatrix. Servermatrix.
Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 06-14-2005, 04:54 PM   #1
Ray@TastyDollars
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Servermatrix.
Who owns/runs it, reputable?
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Old 06-14-2005, 05:01 PM   #2
fireorange
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"ServerMatrix is the entry level division of The Planet, focused on servicing the small-to-mid level dedicated marketplace. "

Part of www.ThePlanet.com
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Old 06-14-2005, 05:04 PM   #3
vvq
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Servermatrix/The Planet rock. I've never had problems with the boxes I've got from them. Though I was accidently billed twice once, but a quick ticket to accounting and it was all cleared up.
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Old 06-14-2005, 05:09 PM   #4
MickeyG
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I've had a box with them for several years now, never had any problems. Haven't had to speak with them since the box was setup.
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Old 06-14-2005, 05:12 PM   #5
Vitasoy
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Been using them for a while now... no problems yet.
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Old 06-14-2005, 05:15 PM   #6
Ray@TastyDollars
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Thx guys
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Old 06-14-2005, 05:24 PM   #7
Aric
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Absolutely no problems here with my account. Very reputable
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Old 06-14-2005, 05:33 PM   #8
BiggleJones
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Ive been using them for about 6 months. Ive had no problems with my server or downtime. The only thing I can say is that the few times I have called Tech-Support, they've been kinda rude and pretty much worthless.
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Old 06-14-2005, 06:22 PM   #9
d00t
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google "servermatrix problems"
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Old 06-14-2005, 06:43 PM   #10
aleck
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the support is ultra slow
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Old 06-14-2005, 06:46 PM   #11
sixxxthsense
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Quote:
Originally Posted by aleck
the support is ultra slow
never ...

they've helped me all the time and i had somany qustions... they went beyond helping and did some maintenace for free still

those guys are great, i have a 20Mbps box with them and their support has been great to me personally!
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Old 06-14-2005, 06:48 PM   #12
xlogger
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Reputable? Fuck yeah! My all time favorite hosting company. Why go for the average when you have the best?

http://ServerMatrix.com <-- 4 Windows 2003
http://theplanet.com <-- 2 Xeons

Cannot be much happier.
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Old 06-14-2005, 06:49 PM   #13
xlogger
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Quote:
Originally Posted by aleck
the support is ultra slow
What? Hell no.

My ticket get answered in 10 mins or less every single time.
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Old 06-14-2005, 06:52 PM   #14
zentz
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been there. they suck
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Old 06-14-2005, 06:54 PM   #15
abadfish
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Slow support??? Never... I call them and they answer on like the first or second ring any time of the day. I signed up with them because they are in Dallas, been to their datacenter a couple times. It's pretty cool and secure. If you are a customer in Dallas you can schedule to use their conference rooms for free.
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Old 06-14-2005, 06:57 PM   #16
taibo
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Originally Posted by Ray
Who owns/runs it, reputable?
i havent had a problem with them. i can safely say they have my vouch
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Old 06-14-2005, 07:03 PM   #17
aleck
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ah, ppl think support on servermatrix is fast? cool, but i prefer theplanet any day.
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Old 06-14-2005, 07:05 PM   #18
xlogger
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Originally Posted by aleck
ah, ppl think support on servermatrix is fast? cool, but i prefer theplanet any day.
...........

You're kidding right? Its the same company. Same support staff...
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Old 06-14-2005, 07:19 PM   #19
aleck
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Originally Posted by xlogger
...........

You're kidding right? Its the same company. Same support staff...
but different priority keep laughing
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Old 06-14-2005, 07:22 PM   #20
aleck
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well, whatever if you like SM - cool.

Ray - just hit me on icq if you need more info on SM/TP.
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