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Old 05-26-2005, 12:05 AM   #1
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Verotel

Has anyone used them for their billing company and f so what are they like

Batts
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Old 05-26-2005, 12:31 AM   #2
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Has anyone used them for their billing company and f so what are they like

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Stay away.
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Old 05-26-2005, 12:40 AM   #3
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Old 05-26-2005, 12:42 AM   #4
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Whats wrong with them

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the problem i am having with ccbill is that becuase i am in australia, my attorny in Florida has registered a LLC for me but they want Principal information with an employer id number, any ideas
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Old 05-26-2005, 12:44 AM   #5
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Stay away.

I disagree. They have gotten a bad rap over the years, but they are still kicking and I have never had a late payment from them. In fact, most of the time my wire comes 3 days early.

While many of the other big, supposedly reputable billing processors have crashed and burned, Verotel has remained quitely in the background and many of us who use them laugh at those who were using Ibill and talking shit about Verotel. (Ok, I didn't laugh, hate to see anyone get screwed over ... but it definitely reaffirmed my decision)

One thing that keeps giving me hope when others are dissing them, is that they are always coming up with new features / innovations. When that stops happening I will worry, but a company that is in trouble does not generally pump out new features on a weekly basis.

Long post short: They are in my book.

-P
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Old 05-26-2005, 12:45 AM   #6
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Verotel SUCKS ARSE!!!!

I was a webmaster with them for 3 years. I run 5 niche sites grossing about 4K a week. They had 2 copyright complaints from some nasty anti-porn freak and last night at 1am they shut me down.

I spend 3 hrs on the fone to them begging to be turned back online - nope. All payments suspended... no avenue of recourse. With hold back they owe me about US$15K. They seem pretty secure so I don't doubt I'll get that back in 6 months time but I get nothing until then.

I only run a small operation I never bothered them - they never bothered me. I had some tech troubled about 6 months ago and it took about 5 days to sort it out - was pretty piss poor hey.

I moved half my stuff to CCBill last month and their tech staff were 10x better. My secondary processor is going to be OPS - they are European as well. I'm not from the US and my none of my business (corporate structures, hosting or processing) are there now.

I have a bitter taste in my mouth but DEATH TO VEROTEL!!!!

Shoot me an ICQ if you want some more ranting and raving - hehehe.
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Old 05-26-2005, 12:46 AM   #7
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Never a late payment or any problem at all in more than two years here. I wonder if the people who are negative about them have ever actually used them.
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Old 05-26-2005, 12:49 AM   #8
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Originally Posted by SpeedoDave
Verotel SUCKS ARSE!!!!

I was a webmaster with them for 3 years. I run 5 niche sites grossing about 4K a week. They had 2 copyright complaints from some nasty anti-porn freak and last night at 1am they shut me down.

I spend 3 hrs on the fone to them begging to be turned back online - nope. All payments suspended... no avenue of recourse. With hold back they owe me about US$15K. They seem pretty secure so I don't doubt I'll get that back in 6 months time but I get nothing until then.

I only run a small operation I never bothered them - they never bothered me. I had some tech troubled about 6 months ago and it took about 5 days to sort it out - was pretty piss poor hey.

I moved half my stuff to CCBill last month and their tech staff were 10x better. My secondary processor is going to be OPS - they are European as well. I'm not from the US and my none of my business (corporate structures, hosting or processing) are there now.

I have a bitter taste in my mouth but DEATH TO VEROTEL!!!!

Shoot me an ICQ if you want some more ranting and raving - hehehe.
That's fucked up man. Were you actually violating someone's copyright, or was it just a pissed surfer? If so, did you fail to comply with a c & d or did they just go straight to Verotel?

Sounds fucked up, must be more to the story. If you proved to them that you were not violating copyright I'm sure they would re-enable your account.

-P
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Old 05-26-2005, 12:50 AM   #9
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jawanda,

definitely fair enuf they come up with the new ideas. The EU thing has worked fantastically for me since they brought it in and there were no hiccups.

Late payments - never too late for sure - I'm not sure if my payment date was Wednesday or Tuesday but I had 50% payments come in (wire transfer) on Tuesday, 40% on Wednesday and then 10% on Thursday or later (public holidays I'm guessing).

I suppose I'll let you know in 3 months time after dealing with CCBill - but so far I'm more impressed with them than Verotel.
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Old 05-26-2005, 12:53 AM   #10
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Originally Posted by jawanda
That's fucked up man. Were you actually violating someone's copyright, or was it just a pissed surfer? If so, did you fail to comply with a c & d or did they just go straight to Verotel?

Sounds fucked up, must be more to the story. If you proved to them that you were not violating copyright I'm sure they would re-enable your account.

-P
Nah - 2 nasty emails from surfers within 3 months did it. Totally unrelated to each other but nasty. I never even got copies of the complaints!!!

I do admit though - I was travelling for 3 weeks and missed the latest complaint and that was the one they shut me down for.

Live and learn but hey - I'm missing out on like 2K come Monday so I am biased so take my testimony with a pinch of salt.
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Old 05-26-2005, 12:58 AM   #11
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I disagree. They have gotten a bad rap over the years, but they are still kicking and I have never had a late payment from them. In fact, most of the time my wire comes 3 days early.

While many of the other big, supposedly reputable billing processors have crashed and burned, Verotel has remained quitely in the background and many of us who use them laugh at those who were using Ibill and talking shit about Verotel. (Ok, I didn't laugh, hate to see anyone get screwed over ... but it definitely reaffirmed my decision)

One thing that keeps giving me hope when others are dissing them, is that they are always coming up with new features / innovations. When that stops happening I will worry, but a company that is in trouble does not generally pump out new features on a weekly basis.

Long post short: They are in my book.

-P
I never received checks from them. I realize it's overseas but never did receive any checks from these guys. I closed my account some time ago. Customer service is terrible. If I recall it took an e-mail to their executive VP or equivalent to receive a response from them. Also, if you are a U.S. based WM, you should avoid them because they will process memberships to under-18 model sites without proper documentation.
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Old 05-26-2005, 01:02 AM   #12
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I never received checks from them. I realize it's overseas but never did receive any checks from these guys. I closed my account some time ago. Customer service is terrible. If I recall it took an e-mail to their executive VP or equivalent to receive a response from them. Also, if you are a U.S. based WM, you should avoid them because they will process memberships to under-18 model sites without proper documentation.
Bummer that you never received your checks, but i must correct you in that they no longer process for under 18 model sites.

CCBill also used to process for those sites from what I understand, but Visa cracked down on U.S. processors several years before overseas processors, therefore Verotel was the only game in town for awhile.

Not to justify those kind of sites, I am very glad that they no longer process for 'em, but just want to point out that they're not the only ones who did.



-P

Edit: Also, about the bad service, there is a "Help" button in the control panel which takes you to a live support chat pretty much 24 hours a day. Crazy that you couldn't get a hold of them.

Last edited by jawanda; 05-26-2005 at 01:05 AM..
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Old 05-26-2005, 01:04 AM   #13
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my top sponsor uses them, and i get paid on time with no problems
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Old 05-26-2005, 01:06 AM   #14
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Bummer that you never received your checks, but i must correct you in that they no longer process for under 18 model sites.

CCBill also used to process for those sites from what I understand, but Visa cracked down on U.S. processors several years before overseas processors, therefore Verotel was the only game in town for awhile.

Not to justify those kind of sites, I am very glad that they no longer process for 'em, but just want to point out that they're not the only ones who did.



-P
Thx jawanda.. I wasn't aware that Verotel had stopped the practice of billing for underage modeling.
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Old 05-26-2005, 01:15 AM   #15
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Originally Posted by jawanda
Bummer that you never received your checks, but i must correct you in that they no longer process for under 18 model sites.

CCBill also used to process for those sites from what I understand, but Visa cracked down on U.S. processors several years before overseas processors, therefore Verotel was the only game in town for awhile.

Not to justify those kind of sites, I am very glad that they no longer process for 'em, but just want to point out that they're not the only ones who did.



-P

Edit: Also, about the bad service, there is a "Help" button in the control panel which takes you to a live support chat pretty much 24 hours a day. Crazy that you couldn't get a hold of them.

I wouldn't bet your life on the help button mate. Half the times I've had to use it there has been no-one available. And early this year I had a major problem with members not being able to login and they had 1 tech on and he didn't have a clue so I had to wait until the next day to get his superior to sort it out - which she did in 5 minutes.

Although - I am 12hrs difference in time here so I'd be getting them around midnight. But saying that - CCBill setup my accounts yesterday no probs and it was early early morning in the US.
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Old 05-26-2005, 01:18 AM   #16
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Do you really want to trust your money over seas?
Although I've never had bad dealings with them, something just doesn't seem right about a processor not charging the Visa fees and changing their policies every few months. People have been saying for years that they'll go under or their days are number, IMO you can only win Russian Roulette so many times. If you're serious about your business then make the investment and either get your own merchant account, or go with a company who's got the majority share of the industry.
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Old 05-26-2005, 01:25 AM   #17
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Originally Posted by BillyHoe
Do you really want to trust your money over seas?
Although I've never had bad dealings with them, something just doesn't seem right about a processor not charging the Visa fees and changing their policies every few months. People have been saying for years that they'll go under or their days are number, IMO you can only win Russian Roulette so many times. If you're serious about your business then make the investment and either get your own merchant account, or go with a company who's got the majority share of the industry.
Hey, if it's a matter of money, go with Verotel until you can afford the Visa fees... then use cascading billing and keep them on as an alternate processor, maybe.
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Old 05-26-2005, 01:28 AM   #18
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We used them for a time, but finally stopped for some reason. They are ok, No complaints, But I would sugguest that you try to work out the ccbill thing.
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Old 05-26-2005, 01:32 AM   #19
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They are having a processing downtime today between 12:00CET and 16:00 CET.
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Old 05-26-2005, 01:36 AM   #20
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Originally Posted by BillyHoe
Do you really want to trust your money over seas?
Although I've never had bad dealings with them, something just doesn't seem right about a processor not charging the Visa fees and changing their policies every few months. People have been saying for years that they'll go under or their days are number, IMO you can only win Russian Roulette so many times. If you're serious about your business then make the investment and either get your own merchant account, or go with a company who's got the majority share of the industry.
I think you are dead on the money there mate.

I joined Verotel because I had just been burnt by Globill was a small player and didn't have the cash at the time.

It was like the post earlier today about French or US - be it hosting or cc processing - at least you know you can trust it. I'm coming up to 28hrs with 3hrs of sleep so trust is sounding pretty darn good to me right now.
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Old 05-26-2005, 02:40 AM   #21
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I can't speak highly enough of Verotel they have been awesome for us for over 3 years now....
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Old 05-26-2005, 05:04 AM   #22
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Never a late payment or any problem at all in more than two years here. I wonder if the people who are negative about them have ever actually used them.
Ironic... I actually click your webmaster 50/50 program banner and your sign up button then got this...

Dear Customer,

Unfortunately this service is unavailable because Verotel is performing an important upgrade in it's server infrastructure at this moment.

Please try again later.
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Old 05-26-2005, 06:54 AM   #23
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Actually, depending on which jurisdiction you are dealing with, there aren't always Visa fees for a merc. In many countries there are MC fees but no V etc

Things have changed in the merchant account world lately. In many cases banks are outsourcing their entire high-risk portfolios to seperate entities or having risk management agencies oversee them. (Its a way for them to pass the underwriting risk factors off but still gain profits from the overall transactions)

Because of this, I think its prudent for any merchant with even minimal transaction history to speak one on one with a merchant account provider and see what his/her alternatives to 3rd party processing are.
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Old 05-26-2005, 07:11 AM   #24
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Verotel has turned into a fine processor. They had their low after dropping all the underage model sites, but came back strong. I personally switched to them after leaving ibill so as not to keep AMEIOB, and they have not missed a payment coming up on a year.
You are fucked up in saying that they dropped you for a copyright infraction; with all the new 2257 rules, you should be ashamed to post a thread knocking one of the few good processors left while meanwhile stating your own fuck up.
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Old 05-26-2005, 07:19 AM   #25
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Verotel has turned into a fine processor. They had their low after dropping all the underage model sites, but came back strong. I personally switched to them after leaving ibill so as not to keep AMEIOB, and they have not missed a payment coming up on a year.
You are fucked up in saying that they dropped you for a copyright infraction; with all the new 2257 rules, you should be ashamed to post a thread knocking one of the few good processors left while meanwhile stating your own fuck up.
What the fucker ever man - wasn't copyright-related. I never got payments. In any event, I didn't start this thread but will respond in saying that these Verotel guys need to focus more on ALL customer relationships. Until they figure that part out, they will continue to represent the 'I need a processor in a pinch' business.

Last edited by thonglife; 05-26-2005 at 07:20 AM..
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Old 05-26-2005, 07:47 AM   #26
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I´ve used verotel for secondary for quite some time & they´ve proven themselves good so far.
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Old 05-26-2005, 08:05 AM   #27
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Old 05-26-2005, 08:10 AM   #28
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What the fucker ever man - wasn't copyright-related. I never got payments. In any event, I didn't start this thread but will respond in saying that these Verotel guys need to focus more on ALL customer relationships. Until they figure that part out, they will continue to represent the 'I need a processor in a pinch' business.
I see you didn't start the thread, but if you did not get paid, it must be for a reason. I am in the US, but can still can make a phone call to them. They are not 24-7 but are good honest people, better than ibill right here in the old US of A.
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Old 05-26-2005, 08:14 AM   #29
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I have used them on one of my sites for over a year now and the support has always been great and payment is always on time.
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Old 05-26-2005, 08:25 AM   #30
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I see you didn't start the thread, but if you did not get paid, it must be for a reason. I am in the US, but can still can make a phone call to them. They are not 24-7 but are good honest people, better than ibill right here in the old US of A.
You're right on about Ibill. The whole thing started when Verotel converted to that Tickets Club crap.. For some reason it confused a ton of customers and memberships starting dropping left and right. Eventually, I asked Verotel to close the account - this must've been almost a year ago. Over a dozen no answer support e-mails later, I took it to their mgmt. No drama now as it's been over and done with for some time. It was only for a few hundred bucks. Never got it. I tried countless attempts at resurrecting this but nothing. They're history in my book.
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Old 05-26-2005, 08:32 AM   #31
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They are good for me, but their phone billing in Europe sucks. I had customers complain about them. Fact was they got stuck with an expensive phonebill, but were never given access to the site they wanted to get to. Their customer service never responded to inquiries about that ... Other than that they are ok.
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Old 05-26-2005, 08:36 AM   #32
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You're right on about Ibill. The whole thing started when Verotel converted to that Tickets Club crap.. For some reason it confused a ton of customers and memberships starting dropping left and right. Eventually, I asked Verotel to close the account - this must've been almost a year ago. Over a dozen no answer support e-mails later, I took it to their mgmt. No drama now as it's been over and done with for some time. It was only for a few hundred bucks. Never got it. I tried countless attempts at resurrecting this but nothing. They're history in my book.
Understood. But if you had over $1000 in sales, they gave Pro for free; or you could have purchased pro for $1200 with a return fee if you had your sales up within 6 months. If your not doing a K a week then you're are doing something wrong anyway. That's very fair in my opinion.

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Old 05-26-2005, 09:28 AM   #33
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Do you really want to trust your money over seas?
Although I've never had bad dealings with them, something just doesn't seem right about a processor not charging the Visa fees and changing their policies every few months. People have been saying for years that they'll go under or their days are number, IMO you can only win Russian Roulette so many times. If you're serious about your business then make the investment and either get your own merchant account, or go with a company who's got the majority share of the industry.

I agree about having your own merchant account. We have used Netbilling for years and process dometically and offshore with them. No problems at all. What I do not agree with is your statement about using a company that has majority of the industry share. Look what happened to Ibill.

We have used Verotel in the past for backup and they have always paid us.
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Old 05-26-2005, 09:40 AM   #34
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People have been saying for years that they'll go under or their days are number, IMO you can only win Russian Roulette so many times.
I don't consider it Russian Roulette just because people have been SAYING that Verotel will go under for years. So far those people have been proven wrong for years on end ... that's a pretty damn good run if I might say so myself.

And if someday they do go under, I know allll the haters will love to come out and say "See I told you they'd go under" ... lol ... but I don't see that happening.

Verotel is here to stay!

-P
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Old 05-26-2005, 10:02 AM   #35
mrgica
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Quote:
Originally Posted by ddfGandalf
They are having a processing downtime today between 12:00CET and 16:00 CET.
That is for an server software upgrade.
Everyone got an email notice about that.
You should state the reasons for why they have downtime, not just post like that.
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Old 05-26-2005, 10:05 AM   #36
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Originally Posted by BillyHoe
Do you really want to trust your money over seas?
Although I've never had bad dealings with them, something just doesn't seem right about a processor not charging the Visa fees and changing their policies every few months. People have been saying for years that they'll go under or their days are number, IMO you can only win Russian Roulette so many times. If you're serious about your business then make the investment and either get your own merchant account, or go with a company who's got the majority share of the industry.
STFU n00b
who says they don't charge for visa fees? Whats $1,500 for?
Forget about tickets club thats just for noobs like you!
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Old 05-26-2005, 10:05 AM   #37
jawanda
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Originally Posted by mrgica
That is for an server software upgrade.
Everyone got an email notice about that.
You should state the reasons for why they have downtime, not just post like that.

Yep, they were down for 4 hours early this morning (3am - 7am PST) - but I can honestly see a difference in the load speed of my join pages (they were sort of laggin' before), so I'm not complaining.
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Old 05-26-2005, 10:09 AM   #38
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Originally Posted by thonglife
I never received checks from them. I realize it's overseas but never did receive any checks from these guys.
just another moron...
why don't you tell us the real true?
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Old 05-26-2005, 10:29 AM   #39
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Originally Posted by mrgica
just another moron...
why don't you tell us the real true?
Yea.,.. I just post made up shit, get a fucking life jackass.
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Old 05-26-2005, 11:00 AM   #40
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Originally Posted by DeadFidel
Understood. But if you had over $1000 in sales, they gave Pro for free; or you could have purchased pro for $1200 with a return fee if you had your sales up within 6 months. If your not doing a K a week then you're are doing something wrong anyway. That's very fair in my opinion.
Hmmm i´d like to know what im doing wrong then, sigh....

Anyway, is it official with the free pro for 1k+ or something that has to be negotiated?
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Old 05-26-2005, 11:40 AM   #41
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Originally Posted by thonglife
Yea.,.. I just post made up shit, get a fucking life jackass.


Last edited by Etik Media; 05-26-2005 at 11:42 AM..
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Old 05-26-2005, 11:46 AM   #42
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Originally Posted by Etik Media
hey Im just tired of people bashing verotel for nothing.
If you never got paid you probably did something wrong.
If you got shut down you probably did something wrong.

Why would they in hell not send you the money which will result in you dropping them, why would they do that for no reason?

Same question when it comes to shutting down someone.

get real people
There is no shutdown.. no bullshit address.. nothing wrong on this side of the Atlantic. The problem is Verotel and they are FUCKED UP - never got paid. I don't know how much clearer I can state this. Verotel is FUCKED UP. There's no violations, no dick in hand, no customer service. ..they just suck dick and I would never do business with these assholes again. Better? I really don't give a fuck because these pricks were written off last year.
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Old 05-26-2005, 04:35 PM   #43
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Quote:
Originally Posted by thonglife
There is no shutdown.. no bullshit address.. nothing wrong on this side of the Atlantic. The problem is Verotel and they are FUCKED UP - never got paid. I don't know how much clearer I can state this. Verotel is FUCKED UP. There's no violations, no dick in hand, no customer service. ..they just suck dick and I would never do business with these assholes again. Better? I really don't give a fuck because these pricks were written off last year.

You're gonna need to post some screen shots

Nah but I am curious, because Verotel has been so good to me. Makes me nervous when I here this kind of talk, and so I would like more details if you don't mind sharing.

Min payout is $50, unless you set it to higher when signing up? Are you sure you made your minimum?

What payment option did you have selected? Wire, Check, ??

Did your account get shutdown, or did you simply never receive payment?? If it wasn't shutdown, does it say in the control center that your payment was sent? They list very clearly when each payment was sent / wired right there in your stats.

If you're going to make accusations about a company like this please at least give us some more details ... otherwise it looks like you're just hating on them for some other reason.

Not saying I don't believe you, but please ...

Thanks,

-Phil
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Old 05-26-2005, 04:46 PM   #44
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Hey Phil,
Quote:
Originally Posted by jawanda
You're gonna need to post some screen shots
Wish I could.. I didn't even know about GFY then.
Nah but I am curious, because Verotel has been so good to me. Makes me nervous when I here this kind of talk, and so I would like more details if you don't mind sharing.
icq: 322650118

Min payout is $50, unless you set it to higher when signing up? Are you sure you made your minimum?
Min made.

What payment option did you have selected? Wire, Check, ??
- Check
Did your account get shutdown, or did you simply never receive payment?? If it wasn't shutdown, does it say in the control center that your payment was sent? They list very clearly when each payment was sent / wired right there in your stats.
- Never received payment, shows payment sent. never cleared.
If you're going to make accusations about a company like this please at least give us some more details ... otherwise it looks like you're just hating on them for some other reason.
Accusations = truth dude.. If you work for Verotel, find a new job because your employer needs reform in a big fucking way.
Not saying I don't believe you, but please ...
Thanks,

-Phil
.
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Old 05-26-2005, 04:56 PM   #45
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Quote:
Originally Posted by BillyHoe
Do you really want to trust your money over seas?
Although I've never had bad dealings with them, something just doesn't seem right about a processor not charging the Visa fees and changing their policies every few months. People have been saying for years that they'll go under or their days are number, IMO you can only win Russian Roulette so many times. If you're serious about your business then make the investment and either get your own merchant account, or go with a company who's got the majority share of the industry.
Almost all of the above is invalid for the following reasons:

(a) You have not dealt with Verotel.
(b) VISA fees are not applicable in any country other than the US.
(c) Changing policies??

I won't be supporting or recommending any third party billing company, but can say Verotel have more security for webmasters in place than any big names who have a "majority share of the industry".

The status with what was the "big names" is, one is on the verge of termination and struggling to stay afloat by introducing further new angles they claim as more secure, but have nada foundation. In this instance there was absolutely no webmaster security in place and they still owe millions.

The second has provided a stable service over a number of years now, but still has no security for webmasters in the event of their demise.

This is not an issue of "VISA fees" - they just don't apply in other countries. It is more an issue of which third party processors have webmaster funds regularly audited and in the hands of responsible independent orgs who would be entrusted with settling webmaster accounts in the even of the TTP ceasing to trade.

Verotel have such a scenario in place and do not actually hold webmaster funds. That said, I still rely on what is on the table, and can't "recommend" any TTP.
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Old 05-26-2005, 05:13 PM   #46
Lev
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I don't know what you all are smoking, Verotel is very strong and reliable. I process my escort site http://www.hometownescorts.com through them and through CCBill, but see much much better results in terms of sign ups with Verotel. I get wires every week right on time and the customer service is very good, well some of the rep's English is a little bad, but thats all.

Last edited by Lev; 05-26-2005 at 05:15 PM..
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Old 05-26-2005, 05:31 PM   #47
Mr.Right - Banned For Life
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i have sorted my ccbill problem

Batts
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Old 05-26-2005, 06:42 PM   #48
jawanda
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Quote:
Originally Posted by thonglife
Hey Phil,

.
ThongLife,

Well I believe ya man, but I'm pretty sure that there is some reason you didn't receive your check beyond misconduct on the part of Verotel.

They make money by processing transactions for webmasters. It makes no sense whatsoever for them to not payout a webmaster who is making (and will continue to make) them money. It's not like a sponsor who can shave stats without your knowing...

Maybe they had the wrong address on file, maybe, maybe, maybe. Or what the fuck do I know? ... maybe there was some crookedness going on when you were processing with them. Seems to be an isolated incident though and that's why I have a hard time believing that it was caused by them just stealing your money.

I am in no way questioning the truth of your experience. I've simply been processing with them for a few years now without a hitch, so of course this is of interest to me.

Anyone who does not pay notice when questions of integrity are raised about a company with which they do business is a fool ... so I pay close attention to these threads.

Thanks for the info, perhaps I'll hit you up on ICQ to discuss further.

-Phil
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Old 05-26-2005, 06:45 PM   #49
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I've used them for 2 years now, never had a late payment - free direct deposit too, can't beat that. With the new 2257 laws and Bu$h fucking up the porn biz, a foreign processor sounds even more enticing. Not to mention $750 visa fee by ccbill is a joke - it's affordable, but its just the concept of paying for nothing that pisses me off. Some like Verotel, some don't - I give them my thumbs up.
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Old 05-26-2005, 06:46 PM   #50
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Quote:
Originally Posted by jawanda
ThongLife,

Well I believe ya man, but I'm pretty sure that there is some reason you didn't receive your check beyond misconduct on the part of Verotel.

They make money by processing transactions for webmasters. It makes no sense whatsoever for them to not payout a webmaster who is making (and will continue to make) them money. It's not like a sponsor who can shave stats without your knowing...

Maybe they had the wrong address on file, maybe, maybe, maybe. Or what the fuck do I know? ... maybe there was some crookedness going on when you were processing with them. Seems to be an isolated incident though and that's why I have a hard time believing that it was caused by them just stealing your money.

I am in no way questioning the truth of your experience. I've simply been processing with them for a few years now without a hitch, so of course this is of interest to me.

Anyone who does not pay notice when questions of integrity are raised about a company with which they do business is a fool ... so I pay close attention to these threads.

Thanks for the info, perhaps I'll hit you up on ICQ to discuss further.

-Phil
No problem. Thanks for the response.

-T
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