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Originally Posted by jawanda
Bummer that you never received your checks, but i must correct you in that they no longer process for under 18 model sites.
CCBill also used to process for those sites from what I understand, but Visa cracked down on U.S. processors several years before overseas processors, therefore Verotel was the only game in town for awhile.
Not to justify those kind of sites, I am very glad that they no longer process for 'em, but just want to point out that they're not the only ones who did.
-P
Edit: Also, about the bad service, there is a "Help" button in the control panel which takes you to a live support chat pretty much 24 hours a day. Crazy that you couldn't get a hold of them. |
I wouldn't bet your life on the help button mate. Half the times I've had to use it there has been no-one available. And early this year I had a major problem with members not being able to login and they had 1 tech on and he didn't have a clue so I had to wait until the next day to get his superior to sort it out - which she did in 5 minutes.
Although - I am 12hrs difference in time here so I'd be getting them around midnight. But saying that - CCBill setup my accounts yesterday no probs and it was early early morning in the US.