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Old 05-14-2005, 10:43 PM   #1
FelixFlow
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___need a good CMS with great customer support___

please recommend a good CMS that has customer support readily available



i need one, right NOW...



what do you suggest ?
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Old 05-14-2005, 10:45 PM   #2
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Hire you own programmer and write a customized one. Then beat your programmer when it breaks. You'll get great support after that.

Steve Lightspeed
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Old 05-14-2005, 10:46 PM   #3
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Not the one you are using now. I am not happy with them at all.
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Old 05-14-2005, 10:47 PM   #4
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Originally Posted by ContentProducer
Not the one you are using now. I am not happy with them at all.

yea, great guys, but this is biz not the corner bar
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Old 05-14-2005, 10:58 PM   #5
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and the fucking search function doesnt work here....blah
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Old 05-14-2005, 10:59 PM   #6
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the guys at sitedepth are always on point for me...they usually answer support emails within the hour
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Old 05-14-2005, 11:00 PM   #7
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wait, after a little investigation, i think sitedepth might be what you have now

http://www.karisweets.com/sitedepth/
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Old 05-14-2005, 11:01 PM   #8
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Exactly.
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Old 05-14-2005, 11:07 PM   #9
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i am not having any technical issues with sitedepth, but I am having people issues with them...any time I ask anything relating to an upgrade and/or the new version, they just don't respond...and if I include it in a support email, they handle the support email and ignore the upgrade/new version issue

i am getting very frustrated
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Old 05-14-2005, 11:09 PM   #10
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Originally Posted by JaceXXX
i am not having any technical issues with sitedepth, but I am having people issues with them...any time I ask anything relating to an upgrade and/or the new version, they just don't respond...and if I include it in a support email, they handle the support email and ignore the upgrade/new version issue

i am getting very frustrated
I ask one about it, they say....ask the other.
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Old 05-14-2005, 11:10 PM   #11
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Originally Posted by ContentProducer
I ask one about it, they say....ask the other.
yeah...getting annoying

they seem to be burning bridges pretty fast

makes me ashamed of myself for promoting them so hard when they first came on the scene....but i guess there was no way of me knowing this would happen
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Old 05-14-2005, 11:17 PM   #12
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Originally Posted by JaceXXX
wait, after a little investigation, i think sitedepth might be what you have now

http://www.karisweets.com/sitedepth/


yea....my sd2 got corrupted, so i got customer support to give me a reinstall

since i needed a fresh reinstall, i thought "shit, why not get the new sd3!?!?" so, taht's what i opted for

well, it has some good features, but i have had some pretty serious issues with mine...basically it does not work - AT ALL


so, i'm gonna have to get SD2 reinstalled for now so i can keep updating...
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Old 05-14-2005, 11:21 PM   #13
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Originally Posted by FelixFlow
yea....my sd2 got corrupted, so i got customer support to give me a reinstall

since i needed a fresh reinstall, i thought "shit, why not get the new sd3!?!?" so, taht's what i opted for

well, it has some good features, but i have had some pretty serious issues with mine...basically it does not work - AT ALL


so, i'm gonna have to get SD2 reinstalled for now so i can keep updating...
wow, that sucks hairy asshole
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Old 05-14-2005, 11:25 PM   #14
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Well, I bought SD2.....they installed it. I have not set it up yet. So I figured, why not have them just install the free update of SD3. I am getting the runaround. So I dont know if I should go ahead and set up 2. I guess that is the plan.
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Old 05-14-2005, 11:26 PM   #15
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Originally Posted by ContentProducer
Well, I bought SD2.....they installed it. I have not set it up yet. So I figured, why not have them just install the free update of SD3. I am getting the runaround. So I dont know if I should go ahead and set up 2. I guess that is the plan.


what are you using now ???


anybody tried ContentGod ?
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Old 05-14-2005, 11:27 PM   #16
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Well, I bought SD2.....they installed it. I have not set it up yet. So I figured, why not have them just install the free update of SD3. I am getting the runaround. So I dont know if I should go ahead and set up 2. I guess that is the plan.
free update? where did you hear that?
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Old 05-14-2005, 11:28 PM   #17
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Originally Posted by FelixFlow
what are you using now ???


anybody tried ContentGod ?
My sites are new and my full program is not launched yet. I thought SD would be a good low priced way to go. We'll see.
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Old 05-14-2005, 11:52 PM   #18
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free update? where did you hear that?
Before I purchased it I asked Omar and he said I would get the upgrade for free.
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Old 05-15-2005, 12:25 AM   #19
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Before I purchased it I asked Omar and he said I would get the upgrade for free.
do you remember when you first signed up, and one of the selling points was that anyone who had sitedepth would get any update for $50, no matter what update it was?

i have a feeling they are going to take back that offer....i can just feel it coming
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Old 05-15-2005, 12:42 AM   #20
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do you remember when you first signed up, and one of the selling points was that anyone who had sitedepth would get any update for $50, no matter what update it was?

i have a feeling they are going to take back that offer....i can just feel it coming
It was very recent, like a month ago.
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Old 05-15-2005, 01:07 AM   #21
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It was very recent, like a month ago.
ah...all the original sitedepth 2 installs were told that any update, no matter when and how big, would be $50...no matter what
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Old 05-15-2005, 01:49 AM   #22
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Brian Markham, General Manager
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Old 05-15-2005, 02:11 PM   #23
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Brian Markham, General Manager
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there's not a single thing on that webpage



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Old 05-15-2005, 02:12 PM   #24
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Originally Posted by JaceXXX
wait, after a little investigation, i think sitedepth might be what you have now

http://www.karisweets.com/sitedepth/


Warning: main(_assets/conf/sitedepth_conf.php): failed to open stream: No such file or directory in /var/www/melvinthedude/karisweets.com/sitedepth/index.php on line 5

Fatal error: main(): Failed opening required '_assets/conf/sitedepth_conf.php' (include_path='.:/usr/share/php:/usr/share/pear') in /var/www/melvinthedude/karisweets.com/sitedepth/index.php on line 5
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Old 05-15-2005, 02:39 PM   #25
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Go with www.adultwebware.com You will need an invite and the North American Sales rep can take care of that for you, just ICQ him at 135982156
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