That sounds like a very viable solution. Something as well we should look at implementing.

you can still dispute a refunded charge hehe

I know in our Netbilling fraud scrubbing settings, we have it set to void a transaction and kill the password if the email bounces back within a 12 hour period. It is a good filter to use. They have a bunch like that in their admin.

Z

I have found that chargebacks are mainly legit. It's the refunds that piss me off. Most chargebacks really are fruad. I would say 85-90% of chargebacks are really an innocent persons card being used. Refunds, however, is a different story. Those are the fuckers that piss me off. With refunds, the most common excuse is a minor used the card. If they refund more than a few months at a time usually its an irate wife.
I wish billers were more stern about refunds.
Duke

Yeah I read about that with NetBilling, thus the reason we just applied for an account through them. Just wish it didn't take 4-6 weeks. Especially for a company in the process of going public. Oh well, all in due time I guess.

That is one of the many reasons we are going over to them.

Think this is always a good idea. We mail each wanker who does a cb to us.
this past year we managed to recover around 20 percent of cbacks through the user posting payment or sending in a check. The dollar value was low but it makes me feel better...fuck em!
Thing i love best is when a user writes in screaming he cant sign up, car rejected and they we find he has cback history. Nothing gives me greater pleasue than emailing the fuck and telling him why his ass is blocked.
Every webmaster should write an email for every chargeback in my view.

Hi,

What part are you referring to that takes 4-6 weeks.

Below is what I posted yesterday about your application...

"Actually I just checked with Erin in merchant services and she verified that the app was faxed to us from you last Thursday (December 16th) and missing statements whcih you supplied to us last Friday (December 17th). We received the original from you this past Tuesday (December 21) and it was sent to the bank for approval yesterday and is in progress. Of course, not much will happen over the holidays at the banks as you probably would imagine."

Be sure to stop by our booth at Internext so we can meet. We will also be speaking at both processing seminars.

Thank you, Mitch Farber