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Old 12-20-2004, 02:42 PM   #1
FuqALot
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You've got to be kidding me! Funny email from a surfer hahah.

I run a few ringtone sites and with the amount of ringtones being sold and all the different phones and providers and stuff it happens that a ringtone won't be delivered. This guy sent 3 emails complaining he didn't receive a ringtone and is going to chargeback ?? hahah. We're talking about a few cents here.

This guy even posted his website address, turns out he is a licensed psychologist, maybe it's just a joke... but anyway i guess it's not right to post his website here.

The adult industry is definitely not for him considering the amount of money some people owe me. On another note, maybe I'm being too generous and need to get after the people who owe me money.

----


Dear Sir or Madam
On 12/17/2004 I purchased ringtone 8760627 (Polyphonic Laurel and Hardy Theme) for mobile phone number *** (USA). This is a Nokia 6230. Pay Pal transaction ID ***. The ringtone never was sent to my phone. Did I do something wrong? The test tone came thru without any problem. What do I have to do to get the ringtone I paid for.

PS This is the second e-mail I have sent about this--there was no response to the first one. (I may have listed *** in my order as the e-mail address. That is a valid address.

***




---- few days later

This is the 3rd e-mail I have sent. There was no response to my others. If there is no response to this I will contact my credit card company for a chargeback. On December 16, 2004 I ordered Polyphonic Ringtone 8760627 (Laurel and Hardy Theme) for my Nokia 6230. I am in the USA. Cell Number is ***. This was not delivered. I received a confirmation from PayPal that the charge went thru. The help screen on your site says there is no record of a order. The PayPAl transaction ID is ***.

Please deliver the ringtone or refund the money.
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Old 12-20-2004, 02:44 PM   #2
Dirty F
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How is the ringtone business treating ya?

Im thinking about setting up a site as well.
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Old 12-20-2004, 02:52 PM   #3
FuqALot
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Quote:
Originally posted by Battuss
How is the ringtone business treating ya?

Im thinking about setting up a site as well.
If you do, then don't think you will be selling 100s per day in the first year, well at least i didnt... it will take a while, lots and lots of competition. But now that i am listed high on most engines for 1000s of ringtone queries it must be even more profitable than adult, but adult gives you quick and very easy money and ringtones dont.
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Old 12-20-2004, 02:55 PM   #4
arg
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Even if it's pennies, if the guy got screwed and can't get a response, he ought to charge back. I mean I doubt I would, out of laziness, but if it were a simpler/faster process I'd charge back just out of principle. If this is a rarity for your company, then it won't matter, but the idea is sound - if a company had regularly dissatisfied customers, with whom it couldn't resolve matters amicably, then the CC companies would shut them down.
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Old 12-20-2004, 03:03 PM   #5
FuqALot
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Quote:
Originally posted by arg
Even if it's pennies, if the guy got screwed and can't get a response, he ought to charge back. I mean I doubt I would, out of laziness, but if it were a simpler/faster process I'd charge back just out of principle. If this is a rarity for your company, then it won't matter, but the idea is sound - if a company had regularly dissatisfied customers, with whom it couldn't resolve matters amicably, then the CC companies would shut them down.
Yeah I understand, but he mailed twice the same day and then a few other times, for a few pennies. Maybe he really really really wants the ringtone. And it's not even worth to charge back because credit card companies will always list you as someone who made a charge back. But anyway i already resent the ringtone hehe.
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Old 12-20-2004, 03:11 PM   #6
SmokeyTheBear
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i dont get whats funny? he ordered a ringtone , never got it, wants his money a ringtone or instructions.
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Old 12-20-2004, 03:15 PM   #7
polish_aristocrat
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Happened also for me.

I paid for a ringtone and it wasn't delivered.

For a moment, I also wanted to charge back, just for the principle.
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Old 12-20-2004, 03:16 PM   #8
polish_aristocrat
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Quote:
Originally posted by polish_aristocrat
Happened also for me.

I paid for a ringtone and it wasn't delivered.

For a moment, I also wanted to charge back, just for the principle.
But obviously I paid for the ringtone by sending an SMS, so I doubt if i could charge back the charge on my cell phone bill, lol.
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Old 12-20-2004, 03:17 PM   #9
r3ap3r
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Quote:
Originally posted by polish_aristocrat
Happened also for me.

I paid for a ringtone and it wasn't delivered.

For a moment, I also wanted to charge back, just for the principle.
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Old 12-20-2004, 03:19 PM   #10
MetaMan
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if your service doesnt deliver you deserve a chargeback no matter how small the amount. i dont see whats so hard to understand?
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Old 12-20-2004, 03:20 PM   #11
polish_aristocrat
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Quote:
Originally posted by MetaMan
if your service doesnt deliver you deserve a chargeback no matter how small the amount. i dont see whats so hard to understand?
wow, we agree for a second time
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Old 12-20-2004, 03:37 PM   #12
tranza
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Quote:
Originally posted by SmokeyTheBear
i dont get whats funny? he ordered a ringtone , never got it, wants his money a ringtone or instructions.
Yep, I was thinking the same thing.

I know I would be pissed.
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Old 12-20-2004, 03:39 PM   #13
grumpy
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Quote:
Originally posted by tranza
Yep, I was thinking the same thing.

I know I would be pissed.
I second that. Whats so funny about it?
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Old 12-20-2004, 03:41 PM   #14
rowan
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If he charges back through Visa then Paypal is going to own his ass. Or at least close his account.
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Old 12-20-2004, 03:46 PM   #15
Dalai lama
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1 ringtone is like 80 cents let him chargeback
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Old 12-20-2004, 03:50 PM   #16
Alex
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Whats so fucking funny idiot/

Some guy pays you for something.

You dont deliver. He emails you asking about it. You still dont deliever then post his private email on a public forum and joke about it
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