Quote:
Originally posted by arg
Even if it's pennies, if the guy got screwed and can't get a response, he ought to charge back. I mean I doubt I would, out of laziness, but if it were a simpler/faster process I'd charge back just out of principle. If this is a rarity for your company, then it won't matter, but the idea is sound - if a company had regularly dissatisfied customers, with whom it couldn't resolve matters amicably, then the CC companies would shut them down.
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Yeah I understand, but he mailed twice the same day and then a few other times, for a few pennies. Maybe he really really really wants the ringtone. And it's not even worth to charge back because credit card companies will always list you as someone who made a charge back. But anyway i already resent the ringtone hehe.