ServerMatrix.com - Anyone Use Them? - GoFuckYourself.com

AdultMovies.bz · 11-28-2004, 07:44 PM

I'm thinking of switching hosts to these guys and getting an unmetered server, anyone here using them?

candyflip · 11-28-2004, 07:44 PM

Yep. 2 servers for almost 6 months. Can't think of some single thing to complain about.

fuzebox · 11-28-2004, 07:47 PM

I've had a server with them for about 8 months, reliability has been great. Good bang for buck especially.

candyflip · 11-28-2004, 07:48 PM

I should also add that even though it's an unmanaged server, support is always there to answer questions.

They're message board is chock full of useful info...worth checking out even if you're not hosting there.

jayeff · 11-28-2004, 07:49 PM

One year and very happy, though I hire a guy to look after the server and I'm on one of the 'regular' plans, not the unmetered.

bignasty · 11-28-2004, 08:02 PM

I've been with them about 6 months. Nothing to complain about with them. Only had to call support once, and they were there and helpfull. Like candyflip said their message board is full of good info.

jamzyamz · 11-28-2004, 08:04 PM

Switched some servers from crackshack about 2 months ago and so far no complaints at all.

Unmetered only thing I wonder about is the ping times seem slightly slower, than crackshack which is odd because SM is 20meg and crackshack was 10. Prolly all the dns tricks slowing things down some

Crypt · 11-28-2004, 08:04 PM

They are completly retarded when they manage complaints you get ...

candyflip · 11-28-2004, 08:05 PM

Quote:

Originally posted by Crypt
They are completly retarded when they manage complaints you get ...

Don't generate complaints then. You're complaints mean more work for them, right?

You'd be at the bottom of my list if you were generating complaints.

TheJimmy · 11-28-2004, 08:07 PM

Quote:

Originally posted by Crypt
They are completly retarded when they manage complaints you get ...

they are beyond rediculous in this regard, I can back him on this statement...

THE WORST....

sixxxthsense · 11-28-2004, 08:07 PM

I have the 20MBIT unmetered server!!!

GREAT SUPPORT!!!!!

ALWAYS UP!

No Complains

Crypt · 11-28-2004, 08:08 PM

Quote:

Originally posted by candyflip
Don't generate complaints then. You're complaints mean more work for them, right?

You'd be at the bottom of my list if you were generating complaints.

lol ;) its impossible to never get any complaints, false complaints inclued

BTW, i got 1 complaint in 6 month , a false one , and they handled it like a bunch of retards

TheJimmy · 11-28-2004, 08:11 PM

Quote:

Originally posted by candyflip
Don't generate complaints then. You're complaints mean more work for them, right?

You'd be at the bottom of my list if you were generating complaints.

let me guess, you don't do a lot of engine work?

Triple 6 · 11-28-2004, 08:11 PM

ive been with them for almost a year - they sometimes have some shitty billing dept reps tho...

i called in to change my CC # cuz I couldnt log into their account system. The rep took down my info and applied it to someone elses account. So, I find this out a few days later when my server gets unplugged and I see a charge on my card for triple the amount of what my bill was.

candyflip · 11-28-2004, 08:12 PM

Quote:

Originally posted by TheJimmy
let me guess, you don't do a lot of engine work?

Depends on what type of engine you're talking about.

TheJimmy · 11-28-2004, 08:13 PM

Quote:

Originally posted by candyflip
Depends on what type of engine you're talking about.

haha right on...

the ones without spark plugs

candyflip · 11-28-2004, 08:16 PM

Quote:

Originally posted by Crypt
lol ;) its impossible to never get any complaints, false complaints inclued

BTW, i got 1 complaint in 6 month , a false one , and they handled it like a bunch of retards

I'm just busting balls man. It's Sunday night.

I've had a few and have not had any problems with SM. Sometimes, you get have to deal with an individual who really isn't the best representation of the company.

You're still hosting with them, so I'm sure the pros are outweighing the cons.

Crypt · 11-28-2004, 08:18 PM

Quote:

Originally posted by candyflip

I've had a few and have not had any problems with SM. Sometimes, you get have to deal with an individual who really isn't the best representation of the company.

Yeah, it was prolly the village idiot , lol

fris · 11-28-2004, 08:19 PM

normal plans are ok, but unmetered is cogent, i am not sure if i would go with that, i am happy with a normal box.

d00t · 11-28-2004, 08:48 PM

Quote:

Originally posted by candyflip
Don't generate complaints then. You're complaints mean more work for them, right?

You'd be at the bottom of my list if you were generating complaints.

I had 18 servers with them for over a year, then one day they shut them all off because I got a complaint.

They are not can-spam friendly in any way.
If you have traffic that may complain for any reason, look elsewhere or you'll be like me and be paying thousands in legal costs just to recover the data.

And most people in this biz have a connection with email traffic (spam or non-spam), and both generate complaints regardless.

Crypt · 11-28-2004, 09:00 PM

Quote:

Originally posted by d00t
I had 18 servers with them for over a year, then one day they shut them all off because I got a complaint.

They are not can-spam friendly in any way.
If you have traffic that may complain for any reason, look elsewhere or you'll be like me and be paying thousands in legal costs just to recover the data.

And most people in this biz have a connection with email traffic (spam or non-spam), and both generate complaints regardless.

Im not surprised of story like this with them now

TheJimmy · 11-28-2004, 09:06 PM

Quote:

Originally posted by d00t
I had 18 servers with them for over a year, then one day they shut them all off because I got a complaint.

They are not can-spam friendly in any way.
If you have traffic that may complain for any reason, look elsewhere or you'll be like me and be paying thousands in legal costs just to recover the data.

And most people in this biz have a connection with email traffic (spam or non-spam), and both generate complaints regardless.

that's brutal man but I totally believe it after my little experience with them and it was in NO WAY shape or form related to even email spam....

I'm shocked anyone would risk their business or livelihood with a company like this...

AdultMovies.bz · 11-28-2004, 09:17 PM

Quote:

Originally posted by TheJimmy
that's brutal man but I totally believe it after my little experience with them and it was in NO WAY shape or form related to even email spam....

I'm shocked anyone would risk their business or livelihood with a company like this...

Damn thats pretty bad, did they give you any reason for the termination?

d00t · 11-28-2004, 09:27 PM

Quote:

Originally posted by TheJimmy
that's brutal man but I totally believe it after my little experience with them and it was in NO WAY shape or form related to even email spam....

I'm shocked anyone would risk their business or livelihood with a company like this...

I had 2 important servers with them, one was running 25 paysites and affiliate program at the time.

I had a 10% chargeback and 50% refund ratio that month with paycom - downtime limited thanks to REFLECTED.NET

To reclaim the data it took several attourney emails, phone calls and letters to finally break ground with their abuse department which seems to be run by a bunch of 10year olds.

Eventually they let me buy the hard drives (i needed them for sql dbs) at US $500 each x4 (raid) (80 gig 7200rpm) they really took advantage of the situation...

I don't like speaking bad of other companies, but theplanet/servermatrix really made such a negative impact on my business and personal life that I would hate to see someone in this industry go through the same ordeal

candyflip · 11-28-2004, 09:29 PM

Quote:

Originally posted by d00t
I had 2 important servers with them, one was running 25 paysites and affiliate program at the time.

I had a 10% chargeback and 50% refund ratio that month with paycom - downtime limited thanks to REFLECTED.NET

To reclaim the data it took several attourney emails, phone calls and letters to finally break ground with their abuse department which seems to be run by a bunch of 10year olds.

Eventually they let me buy the hard drives (i needed them for sql dbs) at US $500 each x4 (raid) (80 gig 7200rpm) they really took advantage of the situation...

I don't like speaking bad of other companies, but theplanet/servermatrix really made such a negative impact on my business and personal life that I would hate to see someone in this industry go through the same ordeal

What was the actual problem?

d00t · 11-28-2004, 09:41 PM

Quote:

Originally posted by candyflip
What was the actual problem?

They received a couple of email complaints that they refused to show me.

AdultMovies.bz · 11-28-2004, 09:57 PM

I just posted this on their Forum to see what they say

http://forums.servermatrix.com/viewt...?p=91411#91411

tgpmakers · 11-28-2004, 10:09 PM

Been with them for over a year now and no complaints

Argoz · 11-29-2004, 09:00 AM

Any other alternavive for this kind of cheap hosting?

11-28-2004, 07:44 PM	#1
AdultMovies.bz Confirmed User Join Date: Apr 2003 Location: Your Mum's House Posts: 1,036	ServerMatrix.com - Anyone Use Them? I'm thinking of switching hosts to these guys and getting an unmetered server, anyone here using them? __________________ $8.35 High-Usage Adult Hosting: 510GB Storage + 5010GB Bandwidth + SQL + SSL + Free Domain With Whois Privacy. Use this Coupon Code for extra 25GB Storage Space when you join: 25freegb

11-28-2004, 07:44 PM	#2
candyflip Carpe Visio Industry Role: Join Date: Jul 2002 Location: New York Posts: 43,064	Yep. 2 servers for almost 6 months. Can't think of some single thing to complain about. __________________ Spend you some brain. Email Me

11-28-2004, 07:48 PM	#4
candyflip Carpe Visio Industry Role: Join Date: Jul 2002 Location: New York Posts: 43,064	I should also add that even though it's an unmanaged server, support is always there to answer questions. They're message board is chock full of useful info...worth checking out even if you're not hosting there. __________________ Spend you some brain. Email Me

11-28-2004, 08:02 PM	#6
bignasty Confirmed User Join Date: Nov 2003 Location: sc Posts: 1,421	I've been with them about 6 months. Nothing to complain about with them. Only had to call support once, and they were there and helpfull. Like candyflip said their message board is full of good info. __________________ '

11-28-2004, 08:04 PM	#7
jamzyamz Registered User Join Date: Jul 2003 Posts: 22	Switched some servers from crackshack about 2 months ago and so far no complaints at all. Unmetered only thing I wonder about is the ping times seem slightly slower, than crackshack which is odd because SM is 20meg and crackshack was 10. Prolly all the dns tricks slowing things down some Last edited by jamzyamz; 11-28-2004 at 08:07 PM..

11-28-2004, 07:47 PM	#3
fuzebox making it rain Industry Role: Join Date: Oct 2003 Location: seattle Posts: 22,144	I've had a server with them for about 8 months, reliability has been great. Good bang for buck especially.

11-28-2004, 07:49 PM	#5
jayeff Confirmed User Join Date: May 2001 Posts: 2,944	One year and very happy, though I hire a guy to look after the server and I'm on one of the 'regular' plans, not the unmetered.

11-28-2004, 08:04 PM	#8
Crypt Confirmed User Join Date: Apr 2004 Posts: 2,225	They are completly retarded when they manage complaints you get ...

11-28-2004, 08:07 PM	#11
sixxxthsense Confirmed User Join Date: Aug 2004 Location: Toronto Posts: 2,421	I have the 20MBIT unmetered server!!! GREAT SUPPORT!!!!! ALWAYS UP! No Complains

11-28-2004, 08:11 PM	#14
Triple 6 Confirmed User Join Date: Feb 2002 Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: isN'T everything Posts: 5,394	ive been with them for almost a year - they sometimes have some shitty billing dept reps tho... i called in to change my CC # cuz I couldnt log into their account system. The rep took down my info and applied it to someone elses account. So, I find this out a few days later when my server gets unplugged and I see a charge on my card for triple the amount of what my bill was. __________________ SIG TOO SMALL! Maximum 1200x600 button and no more than 30 text lines of ALL SIZES and COLORS. Unless your sig is for a GFY top banner sponsor, then you may use a 6240x4800 instead of a 1024x800.

11-28-2004, 08:19 PM	#19
fris Too lazy to set a custom title Industry Role: Join Date: Aug 2002 Posts: 55,372	normal plans are ok, but unmetered is cogent, i am not sure if i would go with that, i am happy with a normal box. __________________ Since 1999: 69 Adult Industry awards for Best Hosting Company and professional excellence. WP Stuff

11-28-2004, 09:57 PM	#27
AdultMovies.bz Confirmed User Join Date: Apr 2003 Location: Your Mum's House Posts: 1,036	I just posted this on their Forum to see what they say http://forums.servermatrix.com/viewt...?p=91411#91411 __________________ $8.35 High-Usage Adult Hosting: 510GB Storage + 5010GB Bandwidth + SQL + SSL + Free Domain With Whois Privacy. Use this Coupon Code for extra 25GB Storage Space when you join: 25freegb

11-28-2004, 10:09 PM	#28
tgpmakers Confirmed User Join Date: Feb 2004 Location: United Kingdom Posts: 575	Been with them for over a year now and no complaints __________________ http://www.tgpmakers.com/

11-29-2004, 09:00 AM	#29
Argoz Confirmed User Industry Role: Join Date: Aug 2002 Location: Qc Posts: 3,006	Any other alternavive for this kind of cheap hosting? __________________ rssEVOLUTION : Produce a FULL website with ANY RSS feed(s) in seconds. contentSOLUTION : Allowing you to automatically grab articles from article directories, import as many text files as you want at once, grab ANY content from ANY RSS feed, and scrape search engines, instantly.