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Old 11-13-2004, 07:26 AM   #1
rowan
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Join Date: Mar 2002
Location: Australia
Posts: 17,393
ccbill affiliate stats stuffed again?

'Today' says There are no items to display in the current view

'Yesterday' shows normal sales but only about a tenth of the normal clicks, plus an extremely low ratio. It's like it's counting sales for the full day, but clicks for only part of it.

Anyone else seeing it?
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Old 11-13-2004, 01:21 PM   #2
seven
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Join Date: Apr 2002
Location: LaLa Land
Posts: 2,697
my guess they are still working on fixing the probs
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Old 11-13-2004, 01:49 PM   #3
garett
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Join Date: Mar 2004
Posts: 683
For yesterday I've got 238 clicks for ccbill...
0 sales.

When I check today's stats I get a server error.

My average clicks / day for November is over 3000.. 238 is, well, unbelievable at best.

I checked the time, since that was the bug last time ... 2004-11-12 00:00 to 2004-11-12 23:59 .. everything looks alright there.

So here is a HUGE ***WTF*** going out to ccbill ...
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Old 11-13-2004, 01:50 PM   #4
johnny1
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same here man...fucking sucks!
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Old 11-13-2004, 01:50 PM   #5
garett
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Now I'm getting "there are no items to display in the current view" when I check today's stats.
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Old 11-13-2004, 01:53 PM   #6
Sosa
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Join Date: Oct 2002
Location: Nebraska
Posts: 40,149
Quote:
Originally posted by garett
Now I'm getting "there are no items to display in the current view" when I check today's stats.
same things, hopefully things will report soon. We all know that they are working on it. For now though, I switched my main links to use paycom right now.
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Old 11-13-2004, 01:56 PM   #7
CCBill - Bill
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Join Date: Feb 2004
Location: Tempe, AZ
Posts: 53
The following update has been posted to the news section of the CCBill Affiliate Admin. Please contact myself or [email protected] if you have any questions.



Update Regarding Client Affiliate Stats

We wanted to update our Client Affiliates on the status of the Clicks and
Sales Stats for the past few days, and thank them for their patience with
this matter.

Clicks Stats: We have been working to update the reporting of Client
Affiliate stats, dating back to Friday, November 12, at 2 am (Arizona Time).
As we mentioned in previous alerts, this data has continued to be
recorded, it is only the reporting functionality that has been at issue. We
hope to have partial information available within the next few hours for
your view.

Sales Stats: Our Client Support Department has received numerous inquiries
regarding the accuracy of our Client Affiliate sales Stats dating back to
Monday November 8, 2004. In order for us to fully research this data, we
will be required to institute a maintenance of this system and Affiliate
Sales reporting will not be available for the next few hours. This
maintenance will not affect sales transactions, and sales will continue to
be recorded, but not reported to you until the maintenance and research have
been completed.

We will offer an update to this system as soon as these reports are
available for our Client Affiliates.

Once again, thank you to our Client Affiliates for your ongoing patience in
regards to these matters. If you have any questions, please feel free to
contact our Client Support Department at any time 24 hours a day, 7 days a
week at [email protected] or 800.510.2859.
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[email protected]
800.510.2859
ICQ Number: 118266407
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