The following update has been posted to the news section of the CCBill Affiliate Admin. Please contact myself or
[email protected] if you have any questions.
Update Regarding Client Affiliate Stats
We wanted to update our Client Affiliates on the status of the Clicks and
Sales Stats for the past few days, and thank them for their patience with
this matter.
Clicks Stats: We have been working to update the reporting of Client
Affiliate stats, dating back to Friday, November 12, at 2 am (Arizona Time).
As we mentioned in previous alerts, this data has continued to be
recorded, it is only the reporting functionality that has been at issue. We
hope to have partial information available within the next few hours for
your view.
Sales Stats: Our Client Support Department has received numerous inquiries
regarding the accuracy of our Client Affiliate sales Stats dating back to
Monday November 8, 2004. In order for us to fully research this data, we
will be required to institute a maintenance of this system and Affiliate
Sales reporting will not be available for the next few hours. This
maintenance will not affect sales transactions, and sales will continue to
be recorded, but not reported to you until the maintenance and research have
been completed.
We will offer an update to this system as soon as these reports are
available for our Client Affiliates.
Once again, thank you to our Client Affiliates for your ongoing patience in
regards to these matters. If you have any questions, please feel free to
contact our Client Support Department at any time 24 hours a day, 7 days a
week at
[email protected] or 800.510.2859.