Password Sentry is blocking my AOL members only... Why ? - GoFuckYourself.com

CHMOD · 10-12-2004, 07:21 PM

Does any one have an idea ?

chupacabra · 10-12-2004, 07:24 PM

probably because they are dial-up users and their IP is shifting everytime they go online. either up your IP threshold or check your tracked users above +x daily to catch them and restore..

CHMOD · 10-12-2004, 07:28 PM

Quote:

Originally posted by chupacabra
probably because they are dial-up users and their IP is shifting everytime they go online. either up your IP threshold or check your tracked users above +x daily to catch them and restore..

Thanks for your answer !

Sentry is not refusing them... It is not suspending them either...
They simply can't logon... server is timing out !

I checked out with my server's techs and they said it was probably Sentry but coudn't help any more.

Drake · 10-12-2004, 07:31 PM

Did you try changing the Permissions, Chmod?

chupacabra · 10-12-2004, 07:34 PM

Quote:

Originally posted by CHMOD
Thanks for your answer !

Sentry is not refusing them... It is not suspending them either...
They simply can't logon... server is timing out !

I checked out with my server's techs and they said it was probably Sentry but coudn't help any more.

hmm, i haven't seen that before. *only* AOL customers then, cannot pass the Gateway page? very strange, are you running the CGI or PHP version of PW Sentry..?

CHMOD · 10-12-2004, 07:37 PM

Quote:

Originally posted by Mike33
Did you try changing the Permissions, Chmod?

Yeah well.. I had to reinstall Sentry 2 weeks ago. Permission is automaticly set by the auto-install.

I really don't what permission and what file can be blocking my AOL members... It is astrange problem and I am almost sure it is caused by Sentry... But I don't understand how !

CHMOD · 10-12-2004, 07:38 PM

Quote:

Originally posted by chupacabra
hmm, i haven't seen that before. *only* AOL customers then, cannot pass the Gateway page? very strange, are you running the CGI or PHP version of PW Sentry..?

The CGI version...

chupacabra · 10-12-2004, 07:48 PM

...and it was not happening w/ your older installation of Sentry? did it just start after the re-install? any OS changes on the server..?

chupacabra · 10-12-2004, 07:50 PM

...also, your sure there isn't any filtering of your site going on over at AOL? you should really ask Dan about this directly, email him from the website, he'll probably reply to you within the hour..!

kacy · 10-12-2004, 07:54 PM

When you did the reinstall did it revert back to default settings? Maybe the threshold for IPs is too low, blocking AOL quickly since the IP's change so rapidly. Probably just haven't noticed it in other dial up customers yet because the IP's don't change quite as fast/often.

Maybe check the threshold?

ztik · 10-12-2004, 08:09 PM

AOL filters websites now. Also 8/10 of them have the same ip(behind a proxy, same way the block sites). Had a big problem with that with our password protection software

keyboard warrior · 10-12-2004, 08:14 PM

give all your AOL members a proxie

CHMOD · 10-12-2004, 08:19 PM

Hmm read all your replies and one thing I am sure is that the setup (preferences) is fine.

I just Email them and I hope there will be a reply tomorrow morning.

Thanks a lot for your help everyone. I will let you know what was the problem if we find any...

Thanks again !

10-12-2004, 07:21 PM	#1
CHMOD Confirmed User Join Date: Jun 2003 Posts: 1,697	Password Sentry is blocking my AOL members only... Why ? Does any one have an idea ?

10-12-2004, 07:54 PM	#10
kacy Confirmed User Join Date: Oct 2002 Location: So Cal Posts: 877	When you did the reinstall did it revert back to default settings? Maybe the threshold for IPs is too low, blocking AOL quickly since the IP's change so rapidly. Probably just haven't noticed it in other dial up customers yet because the IP's don't change quite as fast/often. Maybe check the threshold? __________________ ~Kacy

10-12-2004, 08:14 PM	#12
keyboard warrior Confirmed User Join Date: Jul 2004 Posts: 1,435	give all your AOL members a proxie __________________ - nothing here -

10-12-2004, 07:24 PM	#2
chupacabra Confirmed User Join Date: Sep 2002 Posts: 3,626	probably because they are dial-up users and their IP is shifting everytime they go online. either up your IP threshold or check your tracked users above +x daily to catch them and restore..

10-12-2004, 07:31 PM	#4
Drake Hello world! Industry Role: Join Date: Mar 2003 Posts: 12,508	Did you try changing the Permissions, Chmod?

10-12-2004, 07:48 PM	#8
chupacabra Confirmed User Join Date: Sep 2002 Posts: 3,626	...and it was not happening w/ your older installation of Sentry? did it just start after the re-install? any OS changes on the server..?

10-12-2004, 07:50 PM	#9
chupacabra Confirmed User Join Date: Sep 2002 Posts: 3,626	...also, your sure there isn't any filtering of your site going on over at AOL? you should really ask Dan about this directly, email him from the website, he'll probably reply to you within the hour..!

10-12-2004, 08:09 PM	#11
ztik Confirmed User Industry Role: Join Date: Aug 2001 Location: Nomad Posts: 5,196	AOL filters websites now. Also 8/10 of them have the same ip(behind a proxy, same way the block sites). Had a big problem with that with our password protection software

10-12-2004, 08:19 PM	#13
CHMOD Confirmed User Join Date: Jun 2003 Posts: 1,697	Hmm read all your replies and one thing I am sure is that the setup (preferences) is fine. I just Email them and I hope there will be a reply tomorrow morning. Thanks a lot for your help everyone. I will let you know what was the problem if we find any... Thanks again !