CCBill - What a bunch of idiots.... - GoFuckYourself.com

Methodcash Rick · 09-13-2004, 04:02 PM

We set-up CCBill back in June of this year, to add to our cascade system with NATS..

Filled out all the paperwork, faxed in the contract, and got everything set up..

Started processing transactions through them, and finally added them to our cascade...

Now 3 months later, I get a call from our accountant, saying that we've not received a check from CCBill yet...

I contact CCBill via email, wondering what's the deal with the check...

The response I get back is : "Page 4 of the contract has not been successfully sent to us and so there is
a hold placed on your account until we receive this page. Can you please
fax/mail in the missing page so we can take your funds off of hold?

Regards,
Milissa B.
Client Support"

I find it rather odd, that they will set up the account, and allow us to process transactions, yet they never got page 4 of the contract, add onto that, THEY didn't contact me to tell ME they didn't have page 4, I had to contact them to find this out..

WHat a bunch of idiots.. Glad they're last in our cascade....

BlingDaddy · 09-13-2004, 04:05 PM

Thats gay.

xxxoutsourcing · 09-13-2004, 04:07 PM

Well at least they processed and your gonna get ya $$$'s
CCBILL have always been really helpfull and never had any issues like that.

corvette · 09-13-2004, 04:08 PM

BB-Rick, if you want to work together to get this resolved timely and efficiently, then please contact me.

45471840
[email protected]

if you are just frustrated and want to vent on the boards then...

Methodcash Rick · 09-13-2004, 04:14 PM

Don't get me wrong, I'm not saying CCBill is a fucked up company or anything, but in this instance, and it may be an uncommon occurrance, just seems weird to me...

Mark,

Chekc your ICQ, as I am trying to contact you to get this worked out..

Thanks

ace0r · 09-13-2004, 04:17 PM

If it took your accountant 3 months to figure out something was wrong, then I think you should reconsider who you're calling an idiot?

Decadawn · 09-13-2004, 04:26 PM

Quote:

Originally posted by ace0r
If it took your accountant 3 months to figure out something was wrong, then I think you should reconsider who you're calling an idiot?

"Cassé"

Honez · 09-13-2004, 04:28 PM

Ccbill is a good group. They will take care of you. And look at it this way, you are going to get one big check

Methodcash Rick · 09-13-2004, 04:30 PM

Quote:

Originally posted by ace0r
If it took your accountant 3 months to figure out something was wrong, then I think you should reconsider who you're calling an idiot?

That is being addressed as well, but when processing 1st got set up, transactions were not immediately sent through, as the system on our end had to be completed, then there's the hold back period, so realistically the 1st check shoudl have come around the middle of last month, but still I see your point, and this is being addressed...

jimmyf · 09-13-2004, 04:31 PM

Quote:

Originally posted by ace0r
If it took your accountant 3 months to figure out something was wrong, then I think you should reconsider who you're calling an idiot?

oh you don't say

Methodcash Rick · 09-13-2004, 04:31 PM

Just got off the phone with Mark, and the problem seems to have been resolved...

Thanks goes to Mark for his quick response, and clearing up the problem..

fr8 · 09-13-2004, 04:32 PM

Im sure they were getting some nice interest off of it as it sat there.

PatrickKing · 09-13-2004, 04:32 PM

Quote:

Originally posted by BB-Rick
Just got off the phone with Mark, and the problem seems to have been resolved...

Thanks goes to Mark for his quick response, and clearing up the problem..

Quick on point service is all I ever recieved from CCBill

PatrickKing · 09-13-2004, 04:33 PM

Quote:

Originally posted by PatrickKing
Quick on point service is all I ever recieved from CCBill

Oh yeah and a lot of checks too.

tony286 · 09-13-2004, 04:46 PM

Why not just call them? From the boards you know the higher ups are .

Raven · 09-13-2004, 04:56 PM

I realise you were frustrated; but.....sensationalistic thread headings, such as yours was unwarranted...

Especially when a five minute phone call would have solved the problem.....

That and talking with your accountant sooner than three months.

I've never met a CCBill person I didn't like....we've been with them for a long time....

It's even a free call....with that new fangled 800 thing they have..

Glad to hear it's all straightened out.....

MissMina · 09-13-2004, 08:39 PM

yeah.. me too. they said they never received mmy fax when i had the letter of transmission in my hands along with a copy of the contract. I spent like 25- 30.00 to fax that shit out to them for nothing. Then all was settled then they wouldnt release the checks til my husband and I signed a paper stating blah blah blah. then I had to fax the 1-900 addendum. Bahhh!! So I know what you're going through. It's very frustrating.

pornguy · 09-13-2004, 08:44 PM

We have been using them for 6 years, and have never had a problem.

Make a note of who your sales person is and always call and ask for him/her.

That way there is accountability.

CCBILL is probably the most reliable cc company on the net.

And they did not get that rep being sloppy.

Screaming · 09-13-2004, 08:53 PM

yikes dude, no good

Varius · 09-13-2004, 08:58 PM

I humbly apologize.....I was keeping them all so busy with errands

I'll have them acceot your fax now

SleazyDream · 09-13-2004, 09:20 PM

they've always contacted me on issues like that

Lange · 09-13-2004, 09:32 PM

Quote:

Originally posted by SleazyDream
they've always contacted me on issues like that

09-13-2004, 04:02 PM	#1
Methodcash Rick Confirmed User Join Date: Jul 2004 Location: Las Vegas Posts: 1,720	CCBill - What a bunch of idiots.... We set-up CCBill back in June of this year, to add to our cascade system with NATS.. Filled out all the paperwork, faxed in the contract, and got everything set up.. Started processing transactions through them, and finally added them to our cascade... Now 3 months later, I get a call from our accountant, saying that we've not received a check from CCBill yet... I contact CCBill via email, wondering what's the deal with the check... The response I get back is : "Page 4 of the contract has not been successfully sent to us and so there is a hold placed on your account until we receive this page. Can you please fax/mail in the missing page so we can take your funds off of hold? Regards, Milissa B. Client Support" I find it rather odd, that they will set up the account, and allow us to process transactions, yet they never got page 4 of the contract, add onto that, THEY didn't contact me to tell ME they didn't have page 4, I had to contact them to find this out.. WHat a bunch of idiots.. Glad they're last in our cascade....

09-13-2004, 04:05 PM	#2
BlingDaddy Confirmed User Join Date: Apr 2004 Location: Denver, CO ICQ 280-752-076 Posts: 6,343	Thats gay. __________________ Every Day... Bling Daddy's Masturbation Station! Bling Daddy's Masturbation Station! The Daily Bag of Douche - Humor at it's FINEST.

09-13-2004, 04:07 PM	#3
xxxoutsourcing Confirmed User Join Date: Oct 2003 Posts: 3,888	Well at least they processed and your gonna get ya $$$'s CCBILL have always been really helpfull and never had any issues like that. __________________ xxxoutsourcing.com ICQ:119936 \| Aim:xxxoutsourcing \| MSN:msn@ xxxoutsourcing.com \| Yahoo:xxxoutsourcing Submitters, Designers, Programmers, Cartoonist, Creative Writers, Video & Photo Editors Convert your Paysite into a cartoon site convert2toons.com

09-13-2004, 04:08 PM	#4
corvette Confirmed User Join Date: Oct 2001 Location: scottsdale Posts: 7,880	BB-Rick, if you want to work together to get this resolved timely and efficiently, then please contact me. 45471840 [email protected] if you are just frustrated and want to vent on the boards then... __________________ If you need a good company for check writing services, then check out checkissuing, and for webhosting, check out Phoenix NAP

09-13-2004, 04:28 PM	#8
Honez Confirmed Brat Industry Role: Join Date: Apr 2003 Location: Colorado Springs, CO Posts: 6,636	Ccbill is a good group. They will take care of you. And look at it this way, you are going to get one big check __________________ Your Paysite Partner Hone at YourPaysitePartner dot Com Skype - Stressmonkey

09-13-2004, 04:14 PM	#5
Methodcash Rick Confirmed User Join Date: Jul 2004 Location: Las Vegas Posts: 1,720	Don't get me wrong, I'm not saying CCBill is a fucked up company or anything, but in this instance, and it may be an uncommon occurrance, just seems weird to me... Mark, Chekc your ICQ, as I am trying to contact you to get this worked out.. Thanks

09-13-2004, 04:17 PM	#6
ace0r Confirmed User Industry Role: Join Date: Feb 2001 Location: Calabasa, CA & Chicago, IL Posts: 1,410	If it took your accountant 3 months to figure out something was wrong, then I think you should reconsider who you're calling an idiot?

09-13-2004, 04:31 PM	#11
Methodcash Rick Confirmed User Join Date: Jul 2004 Location: Las Vegas Posts: 1,720	Just got off the phone with Mark, and the problem seems to have been resolved... Thanks goes to Mark for his quick response, and clearing up the problem..

09-13-2004, 04:32 PM	#12
fr8 Confirmed User Industry Role: Join Date: Mar 2003 Posts: 5,074	Im sure they were getting some nice interest off of it as it sat there. __________________ █ joesmut (a) gmail Dot com █ Full Stack Developer

09-13-2004, 04:46 PM	#15
tony286 lurker Industry Role: Join Date: Aug 2002 Location: atlanta Posts: 57,021	Why not just call them? From the boards you know the higher ups are .

09-13-2004, 04:56 PM	#16
Raven Confirmed User Industry Role: Join Date: Jul 2001 Posts: 6,874	I realise you were frustrated; but.....sensationalistic thread headings, such as yours was unwarranted... Especially when a five minute phone call would have solved the problem..... That and talking with your accountant sooner than three months. I've never met a CCBill person I didn't like....we've been with them for a long time.... It's even a free call....with that new fangled 800 thing they have.. Glad to hear it's all straightened out..... __________________ Raven ~RETIRED~

09-13-2004, 08:39 PM	#17
MissMina Confirmed User Industry Role: Join Date: Jan 2004 Posts: 2,478	yeah.. me too. they said they never received mmy fax when i had the letter of transmission in my hands along with a copy of the contract. I spent like 25- 30.00 to fax that shit out to them for nothing. Then all was settled then they wouldnt release the checks til my husband and I signed a paper stating blah blah blah. then I had to fax the 1-900 addendum. Bahhh!! So I know what you're going through. It's very frustrating.

09-13-2004, 08:44 PM	#18
pornguy Too lazy to set a custom title Industry Role: Join Date: Mar 2003 Location: Homeless Posts: 62,911	We have been using them for 6 years, and have never had a problem. Make a note of who your sales person is and always call and ask for him/her. That way there is accountability. CCBILL is probably the most reliable cc company on the net. And they did not get that rep being sloppy. __________________ PornGuy skype me pornguy_epic AmateurDough The Hottes Shemales online! TChicks.com \| Angeles Cid \| Mariana Cordoba \| MAILERS WELCOME!

09-13-2004, 08:53 PM	#19
Screaming I can change this!!!!! Join Date: Feb 2004 Posts: 18,972	yikes dude, no good __________________

09-13-2004, 08:58 PM	#20
Varius Confirmed User Industry Role: Join Date: Jun 2004 Location: New York, NY Posts: 6,890	I humbly apologize.....I was keeping them all so busy with errands I'll have them acceot your fax now __________________ Skype variuscr - Email varius AT gmail

09-13-2004, 09:20 PM	#21
SleazyDream I'm here for SPORT Industry Role: Join Date: Jul 2001 Location: Phone # (401) 285-0696 Posts: 41,470	they've always contacted me on issues like that __________________ This dog, is dog, a dog, good dog, way dog, to dog, keep dog, an dog, idiot dog, busy dog, for dog, 20 dog, seconds dog! Now read without the word dog.