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Ibill might be rebilling cancelled subs.. Ibill might be rebilling cancelled subs..
Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 08-21-2004, 02:26 AM   #1
adonis
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Join Date: Oct 2002
Posts: 231
Ibill might be rebilling cancelled subs..
I noticed a significant increase in our rebill revenue.
I made a test purchase and cancelled it, but CMI still showed it active, and I cancelled again the day after, but I was rebilled today. I let them know about this.
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Old 08-21-2004, 02:29 AM   #2
Mutt
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party pooper
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Old 08-21-2004, 02:29 AM   #3
polish_aristocrat
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Wow, i remember soemthing simil;ar happened in the past, i wonder why the processors allow such glitches, when they know they have to care so much about chargebacks....
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Old 08-21-2004, 06:13 AM   #4
MarkIBill
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Join Date: Jan 2003
Posts: 125
Quote:
Originally posted by adonis
I noticed a significant increase in our rebill revenue.
I made a test purchase and cancelled it, but CMI still showed it active, and I cancelled again the day after, but I was rebilled today. I let them know about this.
We have not noticed any abnormal numbers relating to rebills. Please send me your details. Send the subscription id, your account number and details on how you cancelled the subscription. Was it through iBillcs.com or CMI? Did you send this info to [email protected] before you posted this? Did you get a confirmation that the subscription was cancelled? If so, please forward that to me as well.

Mark
[email protected]
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Old 08-21-2004, 06:15 AM   #5
MickeyG
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Location: South Florida
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interesting.
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Ibill might be rebilling cancelled subs.. Ibill might be rebilling cancelled subs..
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