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-   -   Ibill might be rebilling cancelled subs.. (https://gfy.com/showthread.php?t=344196)

adonis 08-21-2004 02:26 AM

Ibill might be rebilling cancelled subs..
 
I noticed a significant increase in our rebill revenue.
I made a test purchase and cancelled it, but CMI still showed it active, and I cancelled again the day after, but I was rebilled today. I let them know about this.

Mutt 08-21-2004 02:29 AM

party pooper :321GFY

polish_aristocrat 08-21-2004 02:29 AM

Wow, i remember soemthing simil;ar happened in the past, i wonder why the processors allow such glitches, when they know they have to care so much about chargebacks....

MarkIBill 08-21-2004 06:13 AM

Quote:

Originally posted by adonis
I noticed a significant increase in our rebill revenue.
I made a test purchase and cancelled it, but CMI still showed it active, and I cancelled again the day after, but I was rebilled today. I let them know about this.

We have not noticed any abnormal numbers relating to rebills. Please send me your details. Send the subscription id, your account number and details on how you cancelled the subscription. Was it through iBillcs.com or CMI? Did you send this info to [email protected] before you posted this? Did you get a confirmation that the subscription was cancelled? If so, please forward that to me as well.

Mark
[email protected]

MickeyG 08-21-2004 06:15 AM

interesting. :glugglug


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