Ibill might be rebilling cancelled subs.. - GoFuckYourself.com

adonis · 08-21-2004, 02:26 AM

I noticed a significant increase in our rebill revenue.
I made a test purchase and cancelled it, but CMI still showed it active, and I cancelled again the day after, but I was rebilled today. I let them know about this.

Mutt · 08-21-2004, 02:29 AM

party pooper

polish_aristocrat · 08-21-2004, 02:29 AM

Wow, i remember soemthing simil;ar happened in the past, i wonder why the processors allow such glitches, when they know they have to care so much about chargebacks....

MarkIBill · 08-21-2004, 06:13 AM

Quote:

Originally posted by adonis
I noticed a significant increase in our rebill revenue.
I made a test purchase and cancelled it, but CMI still showed it active, and I cancelled again the day after, but I was rebilled today. I let them know about this.

We have not noticed any abnormal numbers relating to rebills. Please send me your details. Send the subscription id, your account number and details on how you cancelled the subscription. Was it through iBillcs.com or CMI? Did you send this info to [email protected] before you posted this? Did you get a confirmation that the subscription was cancelled? If so, please forward that to me as well.

Mark
[email protected]

MickeyG · 08-21-2004, 06:15 AM

interesting.

08-21-2004, 02:26 AM	#1
adonis Confirmed User Join Date: Oct 2002 Posts: 231	Ibill might be rebilling cancelled subs.. I noticed a significant increase in our rebill revenue. I made a test purchase and cancelled it, but CMI still showed it active, and I cancelled again the day after, but I was rebilled today. I let them know about this.

08-21-2004, 02:29 AM	#3
polish_aristocrat Too lazy to set a custom title Join Date: Jul 2002 Posts: 40,377	Wow, i remember soemthing simil;ar happened in the past, i wonder why the processors allow such glitches, when they know they have to care so much about chargebacks.... __________________ I don't use ICQ anymore.

08-21-2004, 02:29 AM	#2
Mutt Too lazy to set a custom title Industry Role: Join Date: Sep 2002 Posts: 34,431	party pooper

08-21-2004, 06:15 AM	#5
MickeyG Confirmed User Join Date: May 2004 Location: South Florida Posts: 4,134	interesting.